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Volkswagen EuroVan Recall 02V136000

Body, Interior & Misc., November 30, 2002

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
November 30, 2002
NHTSA Action Number
N/A
Potential Number of Units Affected
2,300
NHTSA CAMPAIGN ID Number
02V136000
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Summary
ON CERTAIN MINIVANS EQUIPPED WITH CHILD RESTRAINT ANCHORAGES (TETHER ANCHORAGES) FOR USE IN CONJUNCTION WITH CHILD RESTRAINTS INSTALLED IN THE THREE REARMOST SEATING POSITIONS, THE "SAFETY FIRST" PORTION OF THE OWNER'S MANUAL DELIVERED WITH THESE VEHICLES INCORRECTLY INSTRUCTS OWNERS TO GUIDE THE TETHER STRAP UNDERNEATH THE SEAT'S HEAD RESTRAINT AND TO RAISE THE HEAD RESTRAINT SLIGHTLY, IF NECESSARY.
Consequence
IF THE OWNER FOLLOWS THESE INSTRUCTIONS, THE HEAD RESTRAINT COULD ACCIDENTALLY SEPARATE FROM THE SEAT IN THE EVENT OF A CRASH AND CAUSE INJURY TO ANY CHILD OCCUPANT SEATED IN THE TETHERED CHILD SEAT.
Remedy
OWNERS WILL BE SENT A NEW "SAFETY FIRST" BOOKLET THAT WILL CONTAIN CORRECTED USE INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 30, 2002. OWNERS WHO DO NOT RECEIVE THE FREE BOOKLET WITHIN A REASONABLE TIME SHOULD CONTACT VWOA AT 1-800-822-8987.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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Recall data provided by the National Highway Traffic Safety Administration