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Virginia Automotive Service

(804) 419-7330
38 Verified Reviews
vaautomotors@gmail.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 4:00pm

ADDRESS

11006 West Broad St
Glen Allen, VA 23060 USA

AUTO REPAIR EXPERIENCE

  • Ed Shelton, Owner
  • Established 1978
  • 1 ASE Master Auto Technician
  • 20 Years of Car Repair Experience

Virginia Automotive Service Reviews

OVERALL RATING

38 Verified Reviews
5 stars
(16)
4 stars
(17)
3 stars
(2)
2 stars
(0)
1 star
(3)
by - Verified Customer June 01, 2015

I was very pleased with the service and the courtesy of Virginia Automotive Service.

by - Verified Customer May 28, 2015

The are very nice and their prices are good.

by - Verified Customer May 27, 2015

Prompt service.

by - Verified Customer May 26, 2015

They were very friendly people who did a great job repairing my car.

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by May 21, 2015

Friendly service.

by - Verified Customer May 20, 2015

Great job on my problem.

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by - Verified Customer May 19, 2015

Good service at fair price for work.

by - Verified Customer May 14, 2015

Always great service.

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by - Verified Customer May 14, 2015

Good Service.

by - Verified Customer May 10, 2015

They were very polite and thorough.

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by - Verified Customer April 27, 2015

The best.

by - Verified Customer April 21, 2015

They are very nice, get you in and out in a timely manner; as well as getting repair done right first time.

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by - Verified Customer April 16, 2015

Professional, fast service, pleasant personnel, good follow-up.

by - Verified Customer April 16, 2015

They did a good job.

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by - Verified Customer April 13, 2015

Very nice and honest people.

by - Verified Customer April 08, 2015

Excellent care and wonderful place to wait if necessary.

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by - Verified Customer April 03, 2015

Best auto shop I have ever been to!

by - Verified Customer March 25, 2015

Previous experiences have been good.

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by - Verified Customer March 25, 2015

They are extremely focused on customer service and meeting the needs of customers.

by - Verified Customer March 24, 2015

I think it is a good and fair service repair shop. And I feel confidant in their tech Chad. He has been the only one to work on my vehicles.

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by - Verified Customer March 20, 2015

I wasn't overwhelmed with trust by the whole experience, I felt like I was over charged and my car performance has only marginally improved.

by - Verified Customer March 11, 2015

I was charged more than $100 for diagnostic services, but when they told me the engine was blown and I needed to replace it for $8,000, I decided to go to another repair service because they were cheaper. It turns out that my engine was fine.

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by - Verified Customer March 10, 2015

I took my truck in for an inspection. Of course they found something wrong and it needed fixed right away. Not even a week later my rear brake and rotor (the one they took off to inspect) was ruined. When I called them about this, they immediately said it was mechanical failure. I do not see where a brake and rotor can go bad in less than a weeks time when I don't drive but maybe 15 miles a week.

by - Verified Customer March 08, 2015

They were friendly as well as compident in their job. They gave me a detailed explanation of what needs to be done now and what will be due in the near future.

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by - Verified Customer February 25, 2015

They have done GREAT work for me.

by - Verified Customer February 20, 2015

Great customer service.

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by - Verified Customer February 15, 2015

Very nice people.

by - Verified Customer February 13, 2015

Great service. Very professional

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by February 06, 2015

Friendly service.

by - Verified Customer February 01, 2015

Very happy with the service.

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by - Verified Customer January 29, 2015

The manager was very helpful in re-prioritizing a long job, versus my short inspection, and got me away a lot quicker than I anticipated. Thank you!

by - Verified Customer January 23, 2015

Reliable Service.

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by - Verified Customer January 19, 2015

Thank you.

by - Verified Customer December 29, 2014

The man that helped me was extremely nice and very flexible, he stayed later than the store hours to help me get an inspection done so that I would not get a ticket.

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by - Verified Customer December 08, 2014

Terry was polite, courteous, and respectful to us. His office and shop was very clean, comfortable, and inviting. We felt welcome at once. Terry took time to understand our problems and recommended what would work best.

by December 03, 2014

Good but high.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
95

The Glen Allen location of Virginia Automotive Service has been serving the local community for many years. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind.Their recent customers describe the team at this Repairpal Certified shop as “friendly”, “reliable”, “professional”, and “polite”.  A local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
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AMENITIES

  • Early Bird Dropoff
  • Extended/Evening Hours
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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