✓ RepairPal Certified
386 E Virginia Ave
Phoenix, AZ 85004
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Mon - Fri:7:30am to 6:00pm
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(602) 235-0813

Auto Repair Experience

  • Matt Allen, Owner
  • Established 1995
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience
  • Virginia Auto Service - We offer a 3 yr, 36,000 mile warranty on all repairs. No other shop in Phoenix does! We stand behind our work.
  • Virginia Auto Service - Don't waste another minute at the auto repair shop waiting for an oil change. We'll take you to work and pick you up in our free courtesy shuttle.
  • Virginia Auto Service - Charles "Chuckie" is an ASE Certified Master Technician and he's worked for us for 16 years.
  • Virginia Auto Service - Matt Allen has owned Virginia Auto Service since 1995 and has been in the auto repair industry for over 25 years.  We are a family owned shop.
  • Virginia Auto Service - No fancy waiting room here, just old-fashioned quality service and repair at Virginia Auto Service.
  • Virginia Auto Service - Owner Matt Allen is the cohost of Bumper to Bumper Radio, heard every Saturday morning from 11 am to noon on 92.3 KTAR FM Radio.  The Valley's Talk Station.
  • Virginia Auto Service - Tim Nelson, Service Advisor, Matt Allen, owner of Virginia Auto Service.
  • Virginia Auto Service - Service Advisor Robert Gonzales will greet you with a smile.
  • Virginia Auto Service - Virginia Auto Service, located in downtown Phoenix, Arizona, has been repairing cars with pride since 1995.
  • Virginia Auto Service - Virginia Auto Service


Virginia Auto Service has been serving the downtown Phoenix area since 1995. Their experience, technical ability, and diagnostic equipment are second to none. The ASE has recognized their commitment to certifications by awarding them the Blue Seal of Excellence, meaning they have over 75% of their employees are certified! Their dedication to customer service is also a high priority, as they state, "We believe that referrals from satisfied customers are better than any form of advertising." Virginia Auto Service was recognized in 2012 as Motor Age Magazines best automotive repair shops in the country. 



Auto Repair Experience

  • Matt Allen, Owner
  • Established 1995
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass


  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Virginia Auto Service was named “Best Auto Repair” in Phoenix, Arizona by AZ Central Readers Choice and is a MotorAge Magazine “Top 10” Auto Repair Shop in the Nation.

This family-owned auto repair shop is located off of 7th Street and Virginia, (north of McDowell and the I-10). The have been fixing cars in Phoenix since 1995.

Their technicians are ASE Certified and they use top quality auto parts from companies like NAPA and AC Delco.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

7 Verified Reviews

Customer Reviews

Verified CustomerDecember 27, 2011

I've been with them since they opened and I've been very satisfied with the quality of repairs and their service. They have taken care of all my cars. They have kept me safe and on the road. I trust them a lot.

Verified CustomerDecember 22, 2011

They are very community minded, so they go beyond just fixing cars. I work at a hospital and they always donate toys. I like that they are community minded.

Verified CustomerDecember 19, 2011

They're friendly, helpful, and they are fair. They tell me what's getting worn and what needs fixed in the future. I have an old car and that's very helpful. They have also been accommodating when I had emergency repair needs.

December 09, 2011

It is a good shop. It's expensive. I think their hourly rate is like $110.00. That makes it as expensive as the dealerships. It makes you think whether or not it's worth it. If they weren't located 5 blocks from my house, I would just go to the dealership. Their mechanics are really good. They are the real deal.

Verified CustomerDecember 06, 2011

I wish I could find a similar service station in my home town. Click and clack have nothing on these guys!

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Verified CustomerDecember 05, 2011

I do like the personal attention they give me. It is appreciated.

Verified CustomerDecember 02, 2011

They are very good at keeping you informed as to the nature of the repair and what is required to get it done, and they are very efficient. I just felt that they might be a little expensive, but you get what you pay for.

August 07, 2014

120 dollars to get and estimate WOO OW they need to work on that....
there's places that will give you better service with out spending money at front "do your re-search before give this ppl your money" I WOULD NOT RECOMMEND THIS SHOP....

September 06, 2011

They actually did a job well done. I didn't expect the auto repair to be over so soon. There were no problems afterwards so I think they weren't too hasty. These guys really know what they're doing.

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