Question Answered: Are the dashes being replaced for bad materials on chevrolet trucks?
August 24, 2013, 03:31 AM
I have a 2008 Chevrolet Avalanche, Black with 55000 miles. 8/23/13 . Called dealer, he said he couldn't help me because warranty was expired. I then called 1-800-222-1020 talked to an operator gave her my VIN number and she also stated my truck was out of warranty. I explained to her there was a TSB on the Chevrolet Tahoe and the part number for Tahoe was the same for dashboard on Avalanche, I also stated I was concerned about plastic shrapnel going into my wife's eye should a crash occur. She put me on hold then came back and gave me a case #. She contacted the Service manager whom I had just spoken to from dealer using 3 way calling. An appointment was made for dealer to assess my truck. Long story short, The dealer replaced my dashboard and I contributed $200.00 to the $800.00 dollar repair. I'm happy with that.
Problem Reported: Dashboard Cracking in 3 spots
December 18, 2010, 12:24 PM
<p>The upper dash may crack, most commonly on vehicles in warm climates and exposed to a lot of sunlight. The common repair is to replace the upper instrument trim panel. Information on a technical service bulletin or extended warranty is not available at this time.</p>
Problem Reported: Low Beam Head Light
November 24, 2010, 06:24 PM
<p>There are many reports of low beam head light bulbs burning out prematurely. As of this writing Suzuki has not released a service bulletin addressing this issue. Using only high quality replacement bulbs, and extra care not to touch the bulb surface when handling the new bulb can help extend the life of the replacement bulbs.</p>