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USA Auto Repair

(619) 344-8977
32 Verified Reviews
basilraffo@yahoo.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

289 Vernon Way
El Cajon, CA 92020 USA

AUTO REPAIR EXPERIENCE

  • Basil Raffo, Owner
  • Established 2006
  • 5 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience

USA Auto Repair Reviews

OVERALL RATING

32 Verified Reviews
5 stars
(11)
4 stars
(16)
3 stars
(1)
2 stars
(3)
1 star
(1)
by - Verified Customer August 07, 2013

I was very pleased with their service. They did a speedy enough job, it only took a couple of hours.

by - Verified Customer August 07, 2013

The work was done very well. They did what they promised they would do and at the price they said.

by - Verified Customer August 07, 2013

They are nice people to work with. They get the work done and I don't have to worry about it.

by - Verified Customer August 07, 2013

They did a good job. They kept me informed with what needed to be done.

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by - Verified Customer August 07, 2013

They were good and the service was quick. I went in for some warranty work and they took care of it. They were very pleasant and efficient.

by - Verified Customer July 08, 2013

They got to me really quickly and found the problem quickly. They are polite and helpful.

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by - Verified Customer July 08, 2013

They did good work but promised things they couldn't deliver. They could offer me more for my money with all the things that were wrong.

by July 05, 2013

I always go to Mark and he takes care of me.

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by - Verified Customer July 05, 2013

They keep me in the loop the whole time. The repair they did is still working. They gave me different options to offer me different prices.

by - Verified Customer July 05, 2013

They don't charge you a lot.

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by - Verified Customer July 05, 2013

The work was good, but the prices were more than I wanted to pay.

by - Verified Customer June 06, 2013

They changed all my belts in my car and things started to happen after like the timing belt and other stuff going out and not working. I got a new starter, water pump, and new serpentine. Something loosened up in the end and the crank shaft started to go crazy.

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by - Verified Customer April 02, 2013

Their service is really good but they took longer than they said to fix it.

by - Verified Customer March 05, 2013

I thought they did a great job. They replaced my brakes on my Toyota. Highly satisfied.

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by - Verified Customer January 03, 2013

My car hasn't run well after this repair. They did an oil change and didn't reset the check engine light so somehow after I got my car all the lights on the dashboard were on. My car hasn't run right since. I went somewhere else to get it fixed. I wouldn't recommend them to anybody! DO NOT USE THIS MECHANIC!!

by - Verified Customer March 12, 2012

They did the work I wanted them to do and did it well. I wanted them to repair the car and they did and I was satisfied.

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by - Verified Customer

They are reliable. They answer the questions I ask about the car. They are honest too, I forgot my card and they called me right away. I'm satisfied with my car when they fix it.

by - Verified Customer

The people there are very nice to me. The work on my car is satisfactory. They completely re-did my car and you can never tell, looks like new. They always do a great job and give me good deals. They are very personal with everyone. They are the bees knees.

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by - Verified Customer

I went there twice. They gave really good service. They seemed to know what they was doing.

by - Verified Customer

Their service is awesome, they helped me out when I needed it.

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by - Verified Customer

I did have to take something back, but they fixed it right away. They did a pretty good job and their rates were real reasonable, and you know, they gave personal attention to the problem.

by - Verified Customer

They are excellent. We don't take our cars anywhere else. They are excellent.

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by - Verified Customer

The guys there are friendly and nice. I'm a woman and they told me everything I needed to know and treated me well. They were extremely accommodating. They did a good job fixing my car.

by - Verified Customer

Everything cost a lot more than I'd like to say. They take a little bit longer than I'd like for parts and stuff.

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by - Verified Customer

They did a good job of getting it in, checking it out, and letting me know the next day. They did a great job, it just wasn't something to write home about. It was acceptable. It wasn't bad, it wasn't good, just not something that stood out in my mind.

by - Verified Customer

They are very informative and helpful. They let me know what was wrong with the car before doing any work on it. They are nice people.

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by - Verified Customer

I took my car there when I couldn't figure out what was wrong with it. And I'm a mechanic. They found the problem when I couldn't. They worked with me on the price. It was very reasonable. They're friendly too.

by - Verified Customer

They were fast and efficient.

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by - Verified Customer

They do a good job.

by - Verified Customer

They were very helpful, extremely helpful. They found things that we did not look for. They were just very helpful.

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by - Verified Customer

They did what they promised they were going to do in a timely manner. They picked me up and offered transportation.

by - Verified Customer

They are good at what they do and follow up with you. They have very good customer service.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
94

USA Auto Repair is a large shop with 5 lifts, 10 bays, and an alignment machine that is capable of aligning larger cars and trucks. This RepairPal Certified Shop was established in 2006. They have five ASE Certified technicians on staff, the manager and their two service advisors are also ASE Certified with one achieving Master status. These guys have a wide range of experience and combine for over 70 years. They work hard to keep up with the latest technologies by regularly attending ongoing automotive training. Armed with some of the best automotive tools and computer diagnostic equipment available they are able to make professional repairs to your late model cars and trucks. All work is backed by a 24-month / 24,000-mile warranty. Shops in our network have demonstrated a commitment to ASE Certification, ongoing training, and good customer service, USA Auto Repair fits in nicely.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Extended/Evening Hours
  • Open Saturday
  • Towing

AFFILIATIONS

  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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