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Q: transmissions on 2009 Mercury Mountaineer

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
I brought my Mountainare to the dealer a week ago cause of transmission problems,, have not seen my truck in over a week. The manager says they are waiting on a tourqe something and have installed a new tranmission pump seal and gasket.. why is finding a part so difficult for this transmission>?
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