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Total Automotive

520 Victory Dr, Howell, MI 48843 Map & directions

Call Now: (517) 618-0526

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About Total Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
87
Tools & Equipment (?)
91
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

When reviewing Total Automotive, we found a family owned shop that was established in 1991. Owner Joe has surrounded himself with a great team. Service manager Tim Domin has over 30 years experience. His lead technician is Doug Warner, also with over 30 years experience. Employing two other great technicians both of whom have their ASE Master certification and over 30 years combined experience. The repairs you will receive from this Bosch certified facility are backed by a 2 year 24,000 mile warranty. For your convenience they offer shuttle car service, early bird drop off, free WiFi and Saturday business hours.

Message from the Shop

Family owned and operated for over 20 years, we are your COMPLETE service center ! We beleive in...

Total Honesty, and Total Satisfaction at TOTAL AUTOMOTIVE !

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Heated Waiting Room
Open Saturday Service Guarantee Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 8 verified reviews

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Total Automotive
Verified Customer
March 09, 2013

Very professional and timely.

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Total Automotive
Verified Customer
March 08, 2013

They have always done exceptional work. I was a little worried when they changed owners this summer but their service is still exceptional.

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Total Automotive
Verified Customer
February 23, 2013

They were very open and upfront. They didn't push or pressure me into any decisions.

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Total Automotive
Verified Customer
February 19, 2013

Good experience. Good people.

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Total Automotive
Verified Customer
February 08, 2013

They were very knowledgeable. Great experience. Great communication.

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Total Automotive
Verified Customer
February 01, 2013

Family friendly service. They actually care about you. They care enough to ask about your work schedule so they can make sure your car is ready when you need it.

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Total Automotive
Verified Customer
January 30, 2013

They always do good work.

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Total Automotive
Verified Customer
January 29, 2013

I think they are very trustworthy. They are price competitive. Their service is outstanding.

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(517) 618-0526

Auto Repair Experience

  1. Joe Mazur, Owner
  2. Established 1991
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 65 Years of Car Repair Experience