Toledo Auto Care

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4544 Monroe St
Toledo, OH 43613
CLOSED NOW
Th
7:30am to 5:00pm
CLOSED NOW
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Closed
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
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Closed
W
7:30am to 5:00pm
(419) 479-7350

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
Toledo Auto Care is Toledo's oldest independent full service auto repair and preventative maintenance center. Established in 1917, we have a rich history of high quality, personalized auto repair. Right the first time is more than just a slogan to us. A combination of high qualified service technicians and top quality parts assures our patrons a safe and dependable vehicle. Our staff's continuous training keeps them current with the worldwide variety of vehicles we service. The next time your auto, SUV or truck needs routine maintenance or repair call Toledo Auto Care and experience our "Higher Standard of Service". We guarantee your satisfaction. Early Bird Drop off & after Hours Pick-up.Free Shuttle Service to all of Lucas Co. and Beyond.$10 Rental Car Program with Enterprise Rent a Car.Comfortable Waiting Room with complimentary Starbucks Coffee.Towing Service.Vehicle Pick and Delivery.Outstanding Warranty -- 3yrs/36,000 miles (parts & labor).Experience -- Est. in 1917.
Details

Auto Repair Experience

  • Gary Pontious, Owner
  • Established 1917
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technicians
  • 61 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

20 Reviews

Customer Reviews

Verified CustomerNovember 15, 2012

It was done on time and I was satisfied. It was done in a good amount of time.

Verified CustomerNovember 14, 2012

I bought a set of tires there.

Verified CustomerNovember 14, 2012

I would not take my car anywhere else.

Verified CustomerNovember 12, 2012

Gary and his staff are top notch professionals.

Verified CustomerNovember 08, 2012

They fixed things that other people were not able to fix such as heaters in old cars and air conditioners. I'd take my car to other places and they'd fix it, but not fix it. I take my car to Toledo Auto Care. They fix things that other people don't fix.

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Verified CustomerNovember 06, 2012

They care about the service they give their customers. I appreciate it.

Verified CustomerNovember 02, 2012

Excellent service. They have extreme customer service and try to fix the problem as soon as possible.

Verified CustomerNovember 01, 2012

Everything was done fine and quickly.

Verified CustomerNovember 01, 2012

I can't say enough about them. I have gone in there a few times and they are very professional. They do the job and they're on time. My experience was positive.

Verified CustomerOctober 31, 2012

They've always treated me very nice and have always done good work and that's why I keep going back.

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Verified CustomerOctober 26, 2012

They're reasonable and they tell you exactly what's wrong with your car and they don't do unnecessary repairs.

Verified CustomerOctober 19, 2012

I hope they stay in business for many more years. We appreciate them.

Verified CustomerOctober 18, 2012

I didn't expect this level of customer satisfaction. They send me news letters and coupons. They did great. I hope my comments help.

Verified CustomerOctober 12, 2012

They are the best. They send me coupons in the mail. I've never had that before. They are the best. I can't speak highly enough about them.

October 11, 2012

TAC provides the best service that I have ever found. A lot of people complain that they are pricey but they are trustworthy, reliable, honest and most of all they do work right the first time. No matter what vehicle I have brought them they always do work efficiently and they are worth every penny to make sure I am safe on the roads and I have full confidence leaving my vehicle in their hands.

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Verified CustomerOctober 09, 2012

The staff was kind and courteous. I thought it was a good experience.

June 24, 2015

This is the second time I have had a terrible experience at the shop. Two years ago I had my Ford Expedition serviced there for intermittent AC issues. They had it for three days and said it worked great and there was no issue. Twenty minutes after I leave the shop the AC went out and has been out since. I assumed I had a odd ford problem and left it at that. On 6/18/2015 I bring my Chevy Uplander in to have an ABS light and engine light evaluated. The ABS had corrosion on a plug, it was cleaned, and tested and the ABS system was back in service. I leave with the car and there is a ticking sound when in motion from the drivers front wheel. Now they did tell me that my suspension was in need of replacement so I thought that was the issue. Three miles in and the ticking stops abruptly and the ABS light comes back on. I stop and see the wiring cluster hanging on the ground that is suppose to go into the drivers front wheel hub for the ABS. I bring it back and they proceed to tell me it had to be because of the bad front wheel bearing. It most certainly was from the technician failing to attach the wiring cluster safely and securely to the frame so that it didnt get caught on a moving part and pull out of the terminal. In the end I am forced to pay $401.49 for an O2 sensor and for finding out that they fixed and then they broke my ABS system. Never again folks, I find very little honor in this store. They pride themselves in their good ratings and status with the BBB and show very little concern for an issue that they caused.

Reply from Toledo Auto Care – toledoautocareJune 24, 2015

I apologize for your experience. We are do our best each time to meet or exceed our guests expectations. I apologize for your experience. We have made an effort to reach out to try to resolve the issue. Once again I apologize for your experience and we like the opportunity to resolve this for you. Once again I apologize for your experience and we would like to help resolve this issue.

November 26, 2014

I love the fact that I see the same friendly faces every time I take my car in for service. They know me and my car!

October 03, 2014

Excellent work! The best I've ever had - and that's the honest truth coming from a guy whose been around his back yard many, many times.

September 09, 2014

Outstanding service -- my son broke down on the interstate and we randomly choose Toledo auto care - Jason and the girls answering the phones were great . They went out of their way to help me out as I'm 4 hours from Toledo . The car blew a motor and they even helped arrange for it to be scrapped . Totally straight up and good to work with !

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