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TLC Auto Shop

(214) 643-8175
29 Verified Reviews
ken@tlcautoshop.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

3680 Dilido Rd
#108
Dallas, TX 75228 USA

AUTO REPAIR EXPERIENCE

  • Ken Suter, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 18 Years of Car Repair Experience

TLC Auto Shop Reviews

OVERALL RATING

29 Verified Reviews
5 stars
(24)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(2)
by - Verified Customer May 07, 2017

The best you can ask for when looking for auto repair.

by - Verified Customer May 04, 2017

Every time I have been to TLC Auto Shop I have been treated extremely well! Ken Suter is a gentleman and a man of personal integrity and will take excellent care of you and your car. He will always make it right! He is concerned about your safety and the condition of your car. If any problems come up, and I have had some, he always fixes it and does so in a very acceptable way. He's great! I recommend him to everyone and carry his cards around to give out when someone needs it. He's that good!

by - Verified Customer April 25, 2017

As always, Ken and his team bend over backwards to take care of us. I've been a customer of Ken's for nearly 20 years now, and have always had a positive experience.

by - Verified Customer April 23, 2017

I appreciate having my car picked up and returned without having to leave wherever I am. This is the second time I've used this shop. Only one thing; I don't think the windshield washer fluid was checked because when I used it, the low fluid indicator light came on.

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by - Verified Customer April 17, 2017

I always feel like TLC has my best interest at heart. They give a super analysis of issues, give a thorough explanation of repairs and options, and are reasonably priced. Further, the customer service act of picking up and bringing back my truck to my location is 'par excellence'! And they have always gotten my truck back to me on the same day.

by - Verified Customer April 16, 2017

Super easy.

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by - Verified Customer April 12, 2017

Ken is always very helpful and willing to work with customers. His pricing is very fair.

by - Verified Customer March 18, 2017

Quick, efficient, and affordable.

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by - Verified Customer March 17, 2017

Ken is always helpful, kind, and patient in explaining things to me. We have had several major repairs done by his shop over the last 5 years, on different vehicles -- a 2001 Town & Country, a 2004 Santa Fe and a 2007 Rio. All have been handled quickly and at a good price. We won't take our cars anywhere else!

by - Verified Customer March 09, 2017

Good service and knowledgeable about my car's problems.

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by - Verified Customer March 09, 2017

The work I had done was reasonably priced, well done, and was finished on time.

by - Verified Customer March 04, 2017

TLC has been taking care of my family cars for 10 years and they go over and above. I LOVE that they pick up the cars, fix them and bring them back. GREAT SERVICE!!!

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by - Verified Customer February 17, 2017

Great work, thanks!

by - Verified Customer February 13, 2017

These guys are awesome! After many years of leasing where the service was included from the dealer, I've just recently needed to find an independent mechanic. So glad to have found the guys at TLC. They are thorough, knowledgeable, very service oriented and reasonably priced. I brought it in for an AC repair which ended up being two different problems. They had it working and returned to me in about 24 hours. While I hope I don't need a mechanic again soon, if I do, I'll certainly go back to TLC.

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by - Verified Customer February 09, 2017

I had some work done while I was visiting some friends. They do good work.

by - Verified Customer February 06, 2017

The work I needed to have done was rather complicated. Ken did a great job of keeping me informed of the findings throughout the process.

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by - Verified Customer January 29, 2017

Excellent customer service.

by - Verified Customer January 22, 2017

My experience was great, I will do business with TLC for all of my automotive needs.

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by - Verified Customer January 19, 2017

Horrible experience. Will never go back.

by - Verified Customer January 18, 2017

Between the decline of the quality of service, and some questionable pricing, we would not be comfortable in using TLC again.

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by - Verified Customer January 11, 2017

Picked up my truck and returned it without any problems. Had to pick up twice because the lock was not functioning correctly after returned. No problems since.

by - Verified Customer January 06, 2017

Took a little while to figure out the problem.

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by - Verified Customer December 23, 2016

I brought the car in because it had a problem and they fixed it by the next day and they gave me a lifetime warranty.

by - Verified Customer December 21, 2016

It was the easiest maintenance experience ever. Plus they identified an oil leak that was still under warranty. Great service.

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by - Verified Customer December 16, 2016

The work they did was explained thoroughly and completed in a timely fashion. No sticker shock and they even came to pick up my car.

by - Verified Customer December 16, 2016

My experience with TLC was very friendly and prompt service. I plan to go to TLC for all my mechanical needs.

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by - Verified Customer December 15, 2016

They are always very thorough and do a great job.

by - Verified Customer December 02, 2016

Professional, courteous & price reasonable.

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by - Verified Customer November 30, 2016

Always a great experience.


RepairPal Scorecard
93
OVERALL QUALITY SCORE

18
month
Nationwide
warranty
18
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

TLC Auto Shop was established in 2009 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by an 18-month / 18,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “knowledgeable”, “efficient”, “helpful”, “friendly”, and "awesome". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Upholstery
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Free pick-up / drop off, & rides
Lifetime - million mile warranty option
Pay Plan Financing available for auto repair.
Saturday hours by appointment.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by TLC Auto Shop
The car starts shaking when in idle Whil...
If the check engine light is on, you would need to pursue that 1st - an inefficiently running engine can cause shaking.

If no warning light or trouble codes, it could be an engine mount, harmonic balancer, or accessory/belt/pulley problem throwing the engine off balance
My a/c isnot blowing cold...i. Checked to ...
You would need to determine if the AC clutch is engaging. If not, trace the electrical circuit to find out why. If so, you would need to know the high & low side system pressures. Any abnormality in system pressures should lead to the root problem. If pressure are ok, the problem may be in the dash - test the temp & mode door operations
My car vibrates very bad when i start it n...
A P1624 means that the transmission computer has asked the engine computer to turn on the check engine light. You would need to access the transmission computer trouble codes to find the specific trouble code(s) that is causing the problem (P1624 is a generic code - it just saying , "hey, there's a problem here", without pointing to the specific reason. A transmission computer scan should tell you more.)
This happens about every 3rd to 4th time i...
You would need to know what the system high & low side pressures are reading when this happens. It could simply be low on refrigerant, or it could have component failure - the pressure readings should lead the way to the problem.
If the pressure readings are ok while the problem is occurring, the car would need a scan for HVAC trouble codes.
If pressures are ok, & no trouble codes, check into the temperature door operation in the dash
Sometimes it cools fine. Other times it do...
You would need to know what the system high & low side pressures are reading when this happens. It could simply be low on refrigerant, or it could have component failure - the pressure readings should lead the way to the problem.
If the pressure readings are ok while the problem is occurring, the car would need a scan for HVAC trouble codes.
If pressures are ok, & no trouble codes, check into the temperature door operation in the dash
After it sits for hours hard to get starte...
As long as it has strong cranking (doesn't have to be jump started), you can assume that the battery has enough voltage. A vehicle needs fuel, spark, proper timing, and an rpm signal to the computer in order to start.
Since your problem is only 1st start in the morning, I would recommend checking for fuel 1st. You should have fuel pressure & volume at the test port the instant you turn the key on, even before it starts cranking. If you're missing pressure and/or volume, suspect leakdown, fuel pump, or relay,
If you have fuel pressure & volume, then move on to check spark, timing, rpm signal, computer data until you find the culprit.
The truck is cooling just fine until I com...
If you're talking about the engine cooling, it could likely be a cooling fan problem.

If you're talking about the AC, then it could be a condenser, condenser fan, or a weak compressor. If the fan is working, then high & low side pressure readings need to be taken in order to isolate the problem.
I don't think that Toyota published an "official" interval for the 1995 3.0L. I would use the 90k interval recommended for their later models. If you have the 2.4L, it does not have a timing belt
It was suggested that I should pull the ba...
It sound like you're talking about the system monitors showing incomplete, and this is probably normal, unless you have driven the truck for several weeks with no change. The monitors are self tests that the computer does after a check engine light is reset/cleared. There are usually 8 monitors total, & about 4 or 5 of them will run almost instantly, The last1, 2, or 3 can take dozens or even hundreds of miles of driving, several different trips, and sometimes fuel gauge within a certain range to complete. This can take hours, sometimes days, but should not take weeks.

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