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TLC AutoCare

(425) 948-1133
67 Verified Reviews
service@tlcautocare.com

HOURS
06:00
18:00
http://purl.org/goodrelations/v1#Monday
06:00
18:00
http://purl.org/goodrelations/v1#Tuesday
06:00
18:00
http://purl.org/goodrelations/v1#Wednesday
06:00
18:00
http://purl.org/goodrelations/v1#Thursday
06:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
6:00am to 6:00pm
S
Closed

ADDRESS

11626 Slater Ave NE
#6
Kirkland, WA 98034 USA

AUTO REPAIR EXPERIENCE

  • Jon Holve, Manager
  • Established 1993
  • 2 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience

TLC AutoCare Reviews

OVERALL RATING

67 Verified Reviews
5 stars
(45)
4 stars
(17)
3 stars
(3)
2 stars
(0)
1 star
(2)
by - Verified Customer April 11, 2017

Work needed to be done was performed very well and vehicle finished when promised.

by - Verified Customer April 09, 2017

Good customer service.

by - Verified Customer April 09, 2017

Appreciated them getting me out in time to make an appointment in town.

by - Verified Customer April 05, 2017

It was good.

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by - Verified Customer April 02, 2017

Andy and the staff at TLC are great. I had to have my exhaust replaced on my Volvo XC 90 and Andy did everything he could to save me as much money as possible. It took a little longer than we expected, but due to the savings it was worth it. Andy let me keep his free loaner car for almost 2 weeks during the repair with no extra charge which was a bonus. I would suggest anyone in the area check them out before going to one of the larger chains any day.

by - Verified Customer March 28, 2017

I have used this shop for many years and am a satisfied customer.

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by - Verified Customer March 27, 2017

It was perfect except I felt the price was a bit high, but within reason.

by - Verified Customer March 20, 2017

Very professional and just a nice family oriented business. Loved everyone there.

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by - Verified Customer March 16, 2017

Fully satisfied

by - Verified Customer March 13, 2017

Andy and his crew are professional and use modern equipment.

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by - Verified Customer March 12, 2017

I trust Andy to do what's right.

by - Verified Customer March 09, 2017

Always a great experience. Andy and the crew do a wonderful job and they are always quick and put you first.

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by - Verified Customer March 09, 2017

TLC is a great place to get your vehicle serviced. Friendly people, honest, very knowledgeable.

by - Verified Customer February 28, 2017

Very detailed explanation of the entire process. A little bit pricey but worth the money. Highly recommended.

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by - Verified Customer February 21, 2017

Awesome team. Thank you Andy (and team) for going above and beyond

by - Verified Customer February 21, 2017

I love Andy and the team. They are so honest and helpful! ALSO as of now, my windshield wipers seem to be working well with just that quick fix of the switch. Thanks guys! :)

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by - Verified Customer February 15, 2017

I have been coming to TLC since 1994. I have not found a better place to care for my cars.

by - Verified Customer February 15, 2017

People at the shop always explain what was done and are pleasant

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by - Verified Customer February 07, 2017

Andy & John did their typical outstanding service as they have done for many years. Curt Shultz

by - Verified Customer February 02, 2017

Always a great experience! Love TLC

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by - Verified Customer January 30, 2017

Pleased!

by - Verified Customer January 26, 2017

TLC has always treated me with respect, answered my questions and explained thoroughly if there were other repairs needed before doing any work.

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by - Verified Customer January 26, 2017

Thank You

by - Verified Customer January 17, 2017

The work was scheduled so that I could leave, go have lunch, and pick up after lunch. It worked perfectly. I appreciate that

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by - Verified Customer January 16, 2017

Competent and very good customer service.

by - Verified Customer January 12, 2017

Helpful with the little things.

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by - Verified Customer January 11, 2017

I believe it is a very good shop. Honest , good communication.Andy was great. As with any repair prepare yourself for extras which equals a larger bill. I was not

by - Verified Customer January 11, 2017

This is an excellent shop, however, pricey for repairs. You pay a lot extra for all the great service and things they offer.

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by - Verified Customer January 10, 2017

As expected, good work performed in a timely manner at a fair price.

by - Verified Customer April 15, 2016

Great and honest service.

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by - Verified Customer April 15, 2016

Work was excellent, service was too.

by - Verified Customer April 15, 2016

I have had Andy take care of my car for more than 25 years, even before this shop opened. I trust him with my car as I have for years.

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by - Verified Customer April 14, 2016

They got the work done quickly and efficiently.

by - Verified Customer April 13, 2016

TLC handled everything we discussed and checked other things that need timely checking.

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by - Verified Customer April 11, 2016

Great. Work needed was completed when they said would.

by - Verified Customer April 11, 2016

They did the I asked them to do and were friendly about it.

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by - Verified Customer April 08, 2016

Andy and John are experts willing to help me maintain our cars.

by - Verified Customer April 06, 2016

Great service.

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by - Verified Customer April 06, 2016

They provided basic service based on miles driven. They have always done a good job.

by - Verified Customer April 05, 2016

I had some major repairs done here last year, my recent oil change and check up was a breeze. It was great to see that the investment of my money and TLC's effort is paying off in a healthy vehicle.

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by - Verified Customer April 03, 2016

Polite, friendly, and professional!

by - Verified Customer April 02, 2016

I think they are to expensive.

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by - Verified Customer March 30, 2016

Very professional; always a pleasure!

by - Verified Customer March 30, 2016

They are friendly, expert work is done quickly yet carefully.

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by - Verified Customer March 30, 2016

Service is excellent. I see pictures of the car problems. I feel TLC is a repair shop I can trust.

by - Verified Customer March 28, 2016

I always feel satisfied.

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by - Verified Customer March 25, 2016

I'm always given a clear explanation of the work that has been done and made aware of the timing for the next check-up or service.

by - Verified Customer March 22, 2016

Very professional and there's no over-selling. They even have a loaner that can be used, or they're willing to drop you off at work and pick you up (all within reasonable distance).

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by - Verified Customer March 14, 2016

Andy and his crew quickly diagnosed my problem that other people couldn't find. This is one reason yet again why I have been using TLC for decades.

by - Verified Customer March 03, 2016

These people are the best.

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by - Verified Customer March 03, 2016

Everything was done to my satisfaction.

by - Verified Customer March 03, 2016

Great people and shop! I'm always impressed by how thoroughly they explain what they have done and what is needed.

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by - Verified Customer February 26, 2016

Dependable, friendly, great mechanics.

by - Verified Customer February 25, 2016

Awesome, honest and budget-minded service.

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by - Verified Customer February 18, 2016

Jon is great and fast!!

by - Verified Customer February 17, 2016

The service was done promptly and expertly.

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by February 15, 2016

Efficient and thorough.

by - Verified Customer February 02, 2016

I think the prices are too high.

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by - Verified Customer January 29, 2016

I have been very satisfied.

by - Verified Customer January 27, 2016

Always good service.

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by - Verified Customer January 27, 2016

I have been very pleased with the service.

by - Verified Customer January 27, 2016

Though the last visit was for an oil change, I have had a couple big jobs done: Transmission overhaul and AC install. Both big jobs were done on time, though both had issues that were revealed as the job progressed and both were done to my most happy satisfaction. I would without reservation recommend to my family and friends.

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by - Verified Customer January 21, 2016

They are terrific.

by - Verified Customer January 06, 2016

Friendly, punctual, personable, comprehensive, and fair.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

TLC AutoCare is a family owned and operated business that has been proudly serving Kirkland and the surrounding area since 1993. This very experienced and well-trained team has at their disposal the shop equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000-mile warranty for your peace of mind. Recent customers described this shop to us as, "professional", "honest", "friendly", "awesome", and "dependable". A local shuttle service, rental and loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to TLC AutoCare
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