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Timing chain and driver door handle

(2001 Volkswagen EuroVan)
in Bridgewater, CT on February 22, 2011
The timing chain went at around 50,000 miles. The dealer qouted $4,500 for repair and 1 1/2 weeks. Almost 4 weeks later they presented me with a bill for $6,000! Plus the door handle on the driver side went. That cost me almost $400. I couldn't find either issue in the estimate section.Anyone know if this was truly excessive for the repairs. I'm still angry about the cost of the timing chain. AND...the door handle is broken again.sigh...
Displaying 2 answers & 1 comments
Popular Answer
on February 22, 2011
I don't know the extent of the engine damage or how a door handle costs $400 but I can say that if the repair was going to exceed the estimate, you dhould have been notified. If you weren't notified of the above-estimate charges, you may have a legal case.
I'd like to know what failed at 50k miles with the t-chain. At that mileage, it shouldn't have been worn out.
on March 10, 2011
oh my Gosh, I feel for ya buddy, I am just now trying to get information on my Timing chain , i have had really bad mechanics working on my vw eruovan 2001, Got a quote at vw dealership, I was first told that I had to get it broken down of the cost of 1300 I asked is that another 1300 to put it back , he said no, he called back and said 6,000 NO Way everyone keeps telling me , I am right in the middle of this problem today. I have done my own research and found that I can get the Parts I need cheaper, and found out yesterday the dealer is charging way too much planing on rebuilding the whole thing, it is not necessary, I have talked to several mechanics telling me they can do it for less, something needs to be done to the dealerships on how they are taking advantage of us , its got to get stopped. charging for parts I don't need, and the other crazy thing is the first quote I got was bumped up another 2 thousand dollars, they said that the guy that was working on it is no longer working there , so I said the quote that I received while working on taking it apart doesn't matter now, after he took it apart, boy I am so mad.. I am now looking for some help on this matter. I am sorry for your problems on you van too. and being cheated..
on March 10, 2011
Ouch! I can't remember where, but after all this fiasco I heard some where that these vans are prone to timing chain failure. Half of the 6 grand was labor. From what they told me they had to take the engine apart from the bottom and work up to the timing chain. Basically
German OVER engineering. There is your 1300 for breaking it down. And then yes again to put it all back. This is a labor intensive job. I also realized afterward that they had nickel and dimed me on little stuff. Bolts etc. What happened to the ones they took out???
So as I understand it, your van is at the dealership with the engine torn apart. Getting it out of there now is going to be a really big hassle. This sounds worse than what I went thru. I wish you luck big time with this. Also, I don't know about your van, but I have a lot of electrical problems with the sensors and the computer. I always have indicator lights on. I'm in Connecticut. If there is an indicator light on I can't get it passed thru emmissions. The last time was a nightmare. We tried clearing the codes, but that didn't work. We replaced the thermostat and managed to get it thru, but the lights came back on the next day. As I've been told they're just way over sensitive. They go on even if there isn't a problem. The thing is without an emmissions sticker I can't sell the thing even tho there is no problem.
I really wish I could say something to help you out with your issue today. Bummer.
What I wish I could find out is a way to get to the VW regional supervisor so I could make a complaint to them about the dealership. I do plan on leaving info on the Better Business Bureau and I may file a complaint with the Department of Motor Vehicles. The thing is my dealership is locally considered to be great for service. I just had a thought, see if you can speak to the dealership owner. Tell him you're going to file complaints with BBB, DMV and VW. See if he'll step in and help out with his service department. Just a thought.
Hey, please let me know how you make out. Your day sounds like it's going to be a nightmare. HW
Please let me know how you end up with all this.
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