I was recommended to the Garage by a co-worker. I work in SF and commute about 1 hour to the south bay, so when my car was acting up after my commute in one morning, I was really worried. I had no idea about places to take my car, exept the dealer, who wouldnt even give me an appointment for another 2 days. The Garage came highly recommended by a critical co-worker, so I called and was able to bring my car that afternoon. The guys gave me their names, understood my commute issue and listened to me. They followed up with me by phone, explained the problem and gave me estimates that were fair and gave me specifics on parts and labor. They didn't try to pull the wool over my eyes. Completely professional, but also friendly. Like having a good friend who has a garage who is giving you a fair price on the work he will need to do to help you out. I got back to the south bay safely the next day. Completely satisfied!