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The Car Shop

(480) 405-4399
87 Verified Reviews

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:30pm
S
Closed

ADDRESS

821 W Broadway
Tempe, AZ 85282 USA

AUTO REPAIR EXPERIENCE

  • Len Smith, Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience

The Car Shop Reviews

OVERALL RATING

87 Verified Reviews
5 stars
(61)
4 stars
(21)
3 stars
(4)
2 stars
(1)
1 star
(0)
by - Verified Customer October 13, 2017

Tom and all personnel were professional and respectful. I trusted their advice.

by - Verified Customer August 23, 2017

always courteous professional

by - Verified Customer July 11, 2017

Our experience was great; we ended up having both our vehicles fixed here.

by - Verified Customer June 04, 2017

I received an oil change for my Volkswagen Bug and was, as always, great. They are friendly and fair.

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by - Verified Customer May 22, 2017

These guys are awesome. I gave them a difficult job and they took care of it with no complaints and did a fantastic job. I will tell everyone I know about them.

by - Verified Customer May 17, 2017

The guys at the Car Shop are awesome! I highly recommend them.

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by - Verified Customer May 15, 2017

It was good

by - Verified Customer May 11, 2017

They noticed my blinker bulb was out so they replaced it without charging me, they were great, respectful and my car is running great!

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by - Verified Customer April 26, 2017

It was wonderful

by - Verified Customer April 25, 2017

The Car Shop is the one place I know I can take my SUV and get an honest, quick assessment of the problem plus feedback on the state of other aspects of my vehicle. They always do a great job and go out of their way to meet my schedule.

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by - Verified Customer April 16, 2017

The staff did a great job to accommodate me and my needs.

by - Verified Customer March 26, 2017

I appreciate the courtesy and professionalism Paul and the other staff members show me. I never feel pressured, patronized, etc. Having a ride back to my office is a HUGE benefit for me.

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by - Verified Customer March 21, 2017

It's a great experience every time I stop in.

by - Verified Customer March 14, 2017

I love this place

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by - Verified Customer February 27, 2017

Everything is great. I'm a regular customer.

by - Verified Customer February 26, 2017

I was told it wasn't going to be until the next day that my truck was going to be ready so I was prepared to get a rental and even made reservations. At about 4:45 Paul called me to let me know my truck was ready with a new fuel pump. These guys have work on all my vehicles and will not hesitate to use then again. They are that awesome.

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by - Verified Customer February 19, 2017

Excellent service, great communication about repairs that need to be completed but pricing was pretty high in comparison to other shops.

by - Verified Customer January 30, 2017

Excellent!

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by - Verified Customer January 04, 2017

As usual, great.

by - Verified Customer January 04, 2017

Len and Kiwi nice work!

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by - Verified Customer December 18, 2016

As always, amazing job. Have already referred countless people here to which many have gone. Paul is phenomenal as always. Keep it up guys! Customer for life!!!!

by - Verified Customer November 18, 2016

Great work as always

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by - Verified Customer November 09, 2016

Heard a noise coming from the engine and came in to get it checked out - turned out the serpentine belt and pulleys needed replaced. Glad it was identified and felt as though the repairs were reasonably priced.

by - Verified Customer October 31, 2016

Paul is always very friendly at the front desk, and the rest of the crew never hesitate to offer their assistance. Great bunch.

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by - Verified Customer August 29, 2016

Excellent!

by - Verified Customer August 22, 2016

Friendly. Happy to go beyond expectations.

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by - Verified Customer August 21, 2016

Excellent service and quality of work honest and reliable.

by - Verified Customer August 18, 2016

Awesome customer service and they always go above and beyond and make sure the car is good to go!

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by August 11, 2016

I had a list if items to be checked out. As far as I can tell, all were checked and fixed if needed. However, though I was assured that everything passed muster, I still hear a wheel-related squeak that concerns me. I hope I can find the time to take my vehicle back.

by - Verified Customer July 18, 2016

Fast service, good work, fair price.

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by - Verified Customer July 11, 2016

Everyone was polite and professional. They provided a ride to me while my car was being serviced and did a great job taking care of me and my car. I have already recommended The Car Shop!

by - Verified Customer June 29, 2016

Great service, customer care, and workmanship

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by - Verified Customer June 28, 2016

Great service and follow up. Hope it keeps up.

by - Verified Customer June 12, 2016

Friendly, they know their job,

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by June 12, 2016

The people are great very friendly and knowledgeable. The mechanics are very skilled and thorough.

by - Verified Customer May 24, 2016

The staff know their business and are very trust worthy and honest. Paul at the customer desk is excellent and knows customer service.

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by - Verified Customer May 23, 2016

The staff was kind and polite. The price was right. The oil change was done in a reasonable time, and they rotated the tires as part of the service.

by - Verified Customer May 18, 2016

They knew what I needed and worked hard to find it.

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by - Verified Customer May 11, 2016

The staff was very friendly and provided great feedback and answered all questions I had.

by - Verified Customer April 28, 2016

Paul was really helpful and kind! They offered me a shuttle to and from ASU and both of the drivers made me really comfortable. I live about 30 minutes away from The Car Shop but I will definitely be making the trip out there in the future if my car ever needs fixing again.

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by - Verified Customer April 25, 2016

Repair was completed quickly and as scheduled.

by - Verified Customer April 25, 2016

They caught a power-steering problem, which they had forewarned me might be coming at the last regular check-up. Greatly appreciated the heads-up and the follow-through.

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by - Verified Customer April 22, 2016

The car shop does work all my trucks. They always do a great job.

by - Verified Customer April 20, 2016

I had a mirror installed; given option of new vs used; very pleased with price, service and follow up.

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by - Verified Customer April 20, 2016

It all seems fine.

by - Verified Customer April 17, 2016

Paul was great. Fast and convenient.

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by - Verified Customer April 10, 2016

I have had several vehicles maintained by The Car Shop. I have never been disappointed. They keep you apprised of the work they are doing or what they recommend and only do what you ask. I would, and have, recommended The Car Shop to anyone who asks.

by - Verified Customer April 03, 2016

Great team, great ownership, committed to solving your auto issue light on your pocketbook, but done right!

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by - Verified Customer February 25, 2016

They always let you know what they find, and then what is urgent and what can wait.

by - Verified Customer February 17, 2016

Friendly and expedient.

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by - Verified Customer February 10, 2016

Made to feel welcome. Helpful. Good response under urgent conditions.

by - Verified Customer February 08, 2016

Great and timely service.

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by - Verified Customer February 03, 2016

I like their honest advice, personal courtesy, and fair prices.

by - Verified Customer January 31, 2016

The service was awesome and the results were way better than I was expecting.

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by - Verified Customer January 28, 2016

Great Service and Great Repair Job.

by - Verified Customer January 28, 2016

Fast honest service.

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by - Verified Customer December 27, 2015

They took care of my problem with precision and speed.

by - Verified Customer November 05, 2015

I like their excellent service.

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by - Verified Customer October 25, 2015

Nice, honest Mormon manager, quick work, precise estimates.

by - Verified Customer September 10, 2015

They said my brakes was going bad. I got a second viewing on the brakes from a main corporation, they told me my brakes was practically new and didn't have to pay for the check up, I only put a 4 because the cashier let me go first.

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by - Verified Customer August 06, 2015

EVERYONE there is extremely helpful and courteous. Pricing was great as well.

by - Verified Customer July 22, 2015

Excellent and professional service.

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by - Verified Customer June 09, 2015

Outstanding customer service Fair, transparent pricing Quick service - done right done fast.

by - Verified Customer November 16, 2014

The employees at The Car Shop are always friendly and helpful when I come in for service. They don't try and tell you that you need to have service done that isn't necessary and they give you recommendations on future services that you will need.

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by - Verified Customer October 09, 2014

Paul was professional, efficient, and kind. He went out of his way to offer to bring my car to my house when I couldn't pick it up.

by - Verified Customer September 22, 2014

I like the people in the service they provide.

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by September 14, 2014

I've used Car Shop twice for 2 vehicles because it was recommended by AAA and was convenient. The experience was not bad, but there is room for improvement.

by - Verified Customer September 02, 2014

That are all awesome and help me out whenever I need! Great service and I am always satisfied!

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by - Verified Customer July 07, 2014

They are very good.

by - Verified Customer May 04, 2014

I am confident they will provide good service.

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by - Verified Customer May 01, 2014

I have been treated respectfully and with integrity.

by - Verified Customer April 15, 2014

I have been taking my vehicles there for 25 years.

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by - Verified Customer April 06, 2014

Excellent work, delivered on time--they did very fine body work on the front of my car. Price was reasonable, and they explained that the costs were based on. The manager and employees are great to work with, always friendly and professional.

by - Verified Customer April 01, 2014

Good service.

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by - Verified Customer March 30, 2014

I have recommended the shop to friends and colleagues.

by - Verified Customer March 19, 2014

Good service.

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by - Verified Customer March 12, 2014

They are very responsive, very clear and honest about what car really needs and what is not necessary.

by - Verified Customer February 21, 2014

These guys are always super nice and very knowledgeable. They explain everything to me which is really nice. I've looked up comparisons for what they charge me and they are really fair.

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by - Verified Customer February 05, 2014

Quality service, fair price.

by January 29, 2014

Great service in all ways.

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by - Verified Customer January 17, 2014

We have been doing business with the car shop for many years and have always been satisfied customers.

by - Verified Customer January 13, 2014

They always take care of me.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

The Car Shop was established in 2008 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignments, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “outstanding”, “friendly”, “courteous”, and "honest". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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