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The Auto Shop

(972) 521-3922
16 Verified Reviews
jerry@theautoshop.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

2560 E Plano Pkwy
Plano, TX 75074 USA

AUTO REPAIR EXPERIENCE

  • Jerry Kezhaya, Manager
  • Established 1981
  • 4 ASE Certified Auto Technicians
  • 86 Years of Car Repair Experience

The Auto Shop Reviews

OVERALL RATING

16 Verified Reviews
5 stars
(8)
4 stars
(6)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer July 19, 2015

They almost always get the repairs correct the first time. Not having to return my cars for re-work is worth something to me.

by - Verified Customer July 16, 2015

Receptionist is friendly and courteous. Area kept clean.

by - Verified Customer July 10, 2015

Good service, reasonable price. They fix it the first time.

by - Verified Customer June 21, 2015

Every time I take one of our vehicles in for repair they explain thoroughly what repairs are needed and if I cannot afford all the repairs at that time they come up with an alternate solution or work with me in paying for everything. They are aware of our financial situation and work with me.

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by - Verified Customer June 13, 2015

I like the service, friendliness and honesty. You are always kept in the loop the entire process. This may not be the cheapest place, but the best quality service. I will always come back even for minor things like oil change. I love everyone who works here!

by - Verified Customer May 30, 2015

Reliable service, knowledgeable and friendly staff, honest needs assessment.

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by - Verified Customer May 23, 2015

The Auto Shop is one of the best places I've ever gone for car service and repair. Once I moved out of state I looked for a place that could be similar to The Auto Shop!

by - Verified Customer May 22, 2015

Great service, good pricing, trustworthy repair techs!

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by - Verified Customer May 12, 2015

The technicians are very knowledgeable and go over required work in detail prior to doing the job. Very friendly place, and always happy to answer questions and provide help.

by - Verified Customer May 04, 2015

The service was good and timely.

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by - Verified Customer April 25, 2015

Excellent service. They fix the problem and have a friendly staff! They're awesome!

by - Verified Customer April 22, 2015

I like their honesty and integrity. That goes really really far with me.

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by - Verified Customer April 17, 2015

Service seems great but sometimes we have to return for same problem. Undiagnosed recurring problems are expensive.

by - Verified Customer March 22, 2015

They explained exactly what the issue was, what they were going to do about it, what it cost and then did exactly what they said they were going to.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

The Auto Shop was established back in 1981 and has been proudly serving Plano and the surrounding area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog & safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “trustworthy”, “friendly”, “awesome”, “knowledgeable”, and "courteous". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

We specialize in one day turn around on most repairs and offer a 48 month / 48,000 mile pro-rated warranty on most repairs. We are a complete general automotive repair facility with 63 work bays.
All of our technicians are certified with at least one nationally recognized organization to make sure that your vehicle is correctly repaired in a timely manner. We are a Bosch Service Center, a General Motors Delco-Tech Shop, a NAPA Car Care Center and a A.A.A. Approved Repair Facility as well as an A.S.E. Blue Seal Shop of Excellence so we can take care of all of your recommended factory service schedules as well as do all of your major repairs!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by The Auto Shop
Speedometer & odometer stopped working...
There are a number of things that could cause the speedometer not to function including a broken speedometer cable or the drive gear if it is a mechanical system or the VSS, a broken wire or bad ground if it is an electronic system. It would be best to bring it into a shop and have a technician diagnose the issue.

Map
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