The Auto Shop

(602) 730-9371
56 Verified Reviews

7:00am to 5:30pm


901 N Central Ave
Phoenix, AZ 85004 USA


  • Mickey Hermes, Manager
  • Established 1979
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 59 Years of Car Repair Experience

The Auto Shop Reviews


56 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer November 30, 2016

Great service, timely appointments, and no condescending explanations.

by - Verified Customer November 29, 2016

Quality work.

by - Verified Customer November 28, 2016

I'll be back.

by - Verified Customer November 15, 2016

Love this shop. They always work with me on everything.

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by - Verified Customer November 14, 2016

They are excellent.

by - Verified Customer November 13, 2016

Great folks. Have taken the wife's and my car in multiple times.

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by - Verified Customer November 07, 2016

I appreciate the courteous staff and great work. Love that they have a service to pick you up and drop you off at work. Very convenient.

by - Verified Customer July 30, 2015

Every time we have had a problem, it has been fixed promptly and correctly.

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by - Verified Customer July 29, 2015

Honest. Friendly. Good services. Good work and a complimentary shuttle to and from work. Also 0% financing for 12 months was super helpful.

by - Verified Customer July 29, 2015

The guys at The Auto Shop have never let me down. They'll let me know what needs to be done and in what order of importance. I appreciate their sensitivity to my financial circumstance, whatever it may be when I walk in the door.

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by - Verified Customer July 28, 2015

They do great work and they are extremely fair and knowledgeable!

by - Verified Customer July 27, 2015

Customer service is the best. They always take care of me and take the time to explain why some repairs are important.

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by - Verified Customer July 23, 2015

I've use The Auto Shop for close to 30 years and they have always done me right.

by - Verified Customer July 19, 2015

Service is always great! I've never had any problems anytime I've had my vehicle worked on. The atmosphere is very welcoming and so is the staff!

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by - Verified Customer July 16, 2015

Good people, great work.

by - Verified Customer July 15, 2015

The people are terrific! They know their stuff, provide excellent service, and are honest as the day is long. I take my Ford there for service even though it is still under warranty! Much better service than at the dealership!

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by July 14, 2015

Dependable service.

by - Verified Customer July 14, 2015

Good service, but a little pricey.

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by - Verified Customer July 09, 2015

Good work at reasonable price.

by July 08, 2015

The Auto Shop has maintained and repaired my vehicles for approximately 25 years. All services have been performed correctly at a reasonable price.

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by - Verified Customer July 06, 2015

Auto Shop has always been available to help when I needed it.

by - Verified Customer June 23, 2015

Mickey and his staff are always very helpful, professional and courteous. There have even been 2 occasions that I have brought my vehicle in and have been advised by Mickey that it should be covered by warranty. That's one of the reasons I keep coming back and always recommend them.

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by - Verified Customer June 17, 2015

I absolutely love this shop and have already recommended it to friends.

by - Verified Customer June 15, 2015

They were very helpful and welcoming. I honestly felt like family. They went above and beyond to help me with my issue. I always recommend this place to everyone.

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by - Verified Customer June 15, 2015

They know what they are doing. They are polite and kind. Service is amazing and just worth every dollar. I worried about finding a shop that would do good work when I first moved down here. Now, I will not take my car any where else.

by - Verified Customer June 14, 2015

I like the location and convenience.

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by - Verified Customer June 11, 2015

I never have any problems with my vehicles after the mechanics work on my cars. The guys in the office are always helpful and knowledgeable in answering any questions I may have. They go above and beyond always!

by - Verified Customer June 10, 2015

I only had a check up done on my car, no work. But the price was reasonable, I was given reliable information, and the people I spoke with were all friendly and helpful!

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by - Verified Customer June 09, 2015

Courteous staff, good service, everyone seems honest and genuine.

by - Verified Customer June 08, 2015

Great Service, Honest people, always helpful and friendly.

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by - Verified Customer June 01, 2015

There service prompt.very nice also they made me feel like I was being listened to and not taken advantage of.

by - Verified Customer May 19, 2015

The Auto Shop is fair and reliable.

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by - Verified Customer May 13, 2015

They do only the work that is needed.

by - Verified Customer May 13, 2015

I will return and would recommend to a friend.

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by - Verified Customer May 11, 2015

They are friendly & helpful.

by - Verified Customer May 11, 2015

Pretty good but kinda pricey.

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by May 10, 2015

Pretty good.. pricier for repairs though.. got lower quotes after.

by - Verified Customer May 07, 2015

Nice and helpful service.

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by - Verified Customer May 04, 2015

Great people, great service.

by - Verified Customer April 30, 2015

The service is wonderful and the workers are very considerate!

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by April 23, 2015

Good service.

by - Verified Customer April 19, 2015

Service has always been good, though the price can be a little high.

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by - Verified Customer April 13, 2015

I have always been happy with the service.

by - Verified Customer April 09, 2015

Service was great. Very friendly, honest, and fair.

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by - Verified Customer April 06, 2015

The Auto Shop has always give me excellent service and I trust them.

by March 30, 2015

They are great and get the job done.

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by - Verified Customer March 29, 2015

Elijah was extremely friendly and I felt he gave me a good price for services rendered. The work was excellent and I would not think twice about having future car repair done there.

by - Verified Customer March 25, 2015

I have had nothing but great service from Mickey, Elijah and the team.

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by March 23, 2015

I like their convenient location.

by - Verified Customer March 01, 2015

Great service and friendly staff.

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by - Verified Customer February 19, 2015

Service is great.

by - Verified Customer February 15, 2015

I have always had good experiences with The Auto Shop. They have always been upfront and honest with me.

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by February 05, 2015

I believe I already have recommended The Auto Shop to a friend.

by - Verified Customer February 04, 2015

Honest, reliable service.

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by - Verified Customer February 01, 2015

They do good work and I trust them.

1 verified customer did not leave comments but provided this rating:
by Nan

RepairPal Scorecard


The Auto Shop was established back in 1979 and has been proudly serving the Phoenix area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “dependable”, “friendly”, “honest”, “helpful”, and "professional". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Vehicle Detailing
  • Windshield/Glass
+ More


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More


  • ASA
  • ASE Blue Seal
  • NAPA
  • iATN


We here at The Auto Shop believe our customers determine our future. We believe each customer is as important as the next and deserves to have their vehicle serviced right the first time; in a timely fashion and for a fair price.
We provide a 3 year/ 36,000 mile parts and labor warranty, free shuttle service, rental vehicles and a VIP program where clients can earn free services every time they come in.


  • Acura
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  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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