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The Auto Angel

(505) 395-7845
158 Verified Reviews

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

3140 Cerrillos Rd
Santa Fe, NM 87507 USA

AUTO REPAIR EXPERIENCE

  • Todd Heiberger, Manager
  • Established 1998
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience

The Auto Angel Reviews

OVERALL RATING

158 Verified Reviews
5 stars
(120)
4 stars
(30)
3 stars
(7)
2 stars
(0)
1 star
(1)
by - Verified Customer November 06, 2017

Staff is very friendly and knowledgable

by - Verified Customer November 06, 2017

I have always found Auto Angel to be professional, respectful and honest in their assessment of my auto's needs. A full explanation is always given and they do not mind questions and will answer them thoroughly.

by - Verified Customer November 06, 2017

We were contemplating buying a used car from a private party. Auto Angel did a pre-purchase inspection of the vehicle. It was extremely helpful and well priced. We were surprised at the detail of the report we received, which included an estimate of recommended repairs. We were able to purchase the vehicle at a reduce priced based on the inspection. So helpful!

by - Verified Customer November 02, 2017

It was good. My cv joints needed to be replaced. I needed my car because I was in the middle of a move. But they only took a day to get her fix. aI was able to finish my move without further delay.

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by - Verified Customer November 01, 2017

The entire experience was awesome!

by - Verified Customer November 01, 2017

Exorbitant pricing. Services suggested that were said 'might help' or 'no guarantee.' Jiffy Lube performed many of the suggested repairs in much less time and some at one third the cost Auto Angel charges. Charges for same services at the dealership, which are typically the most expensive, were less than Auto Angel.

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by - Verified Customer October 25, 2017

Thanks.

by - Verified Customer October 25, 2017

Great service.

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by - Verified Customer October 19, 2017

One of the best shops in the entire country!

by - Verified Customer October 19, 2017

All good

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by - Verified Customer October 10, 2017

I continue to get great customer service at the Auto Angel and will keep coming back.

by - Verified Customer October 09, 2017

Friendly and courteous staff; did not rush

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by - Verified Customer October 04, 2017

Excellent service!

by - Verified Customer October 01, 2017

Auto A

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by - Verified Customer September 24, 2017

Great service

by - Verified Customer September 20, 2017

very happy with the service.

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by - Verified Customer September 13, 2017

There were apparently some delays in fixing my car, but they notified me and kept me up to date with the progress. Car seems to be working fine. Prices are pretty comparable to the averages you can find on the internet.

by - Verified Customer September 10, 2017

Best auto repair garage Ever. Great work by the entire staff.

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by - Verified Customer September 07, 2017

Gabe and his entire staff are very professional and go the extra mile to do little things that make a difference to make you want to use them again.

by - Verified Customer September 06, 2017

Amazing customer service and work.

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by - Verified Customer September 06, 2017

Great people and great work

by - Verified Customer September 06, 2017

good

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by - Verified Customer September 05, 2017

Helpful employees, good communication

by - Verified Customer August 24, 2017

I felt like I got very honest and detailed information, they really took the time to explain and help me figure out the issue. I will definitely be back, I really appreciated everyone who helped me.

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by - Verified Customer August 24, 2017

Always a great experience!

by - Verified Customer August 23, 2017

Love the suckers!

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by - Verified Customer August 17, 2017

Service was excellent as always.

by - Verified Customer August 17, 2017

Great people, great service!

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by - Verified Customer August 16, 2017

Thank you for your work!

by - Verified Customer August 10, 2017

The crew at Auto Angel are so kind and communicative. It is wonderful!

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by - Verified Customer August 10, 2017

I so appreciated the texting option as a means to connect with the shop.

by - Verified Customer August 09, 2017

Even though it took longer than expected, the repairs were needed and the SUV is operating better.

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by - Verified Customer August 08, 2017

Auto angel really takes good care of your car - with friendly, personal service.

by - Verified Customer August 08, 2017

Thorough explanations of work done

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by - Verified Customer August 01, 2017

It was late, told be ready by 1, was really ready the next afternoon.

by - Verified Customer July 24, 2017

I like the breakdown of everything recommended with costs so we could decide what to focus on without any pressure.

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by - Verified Customer July 20, 2017

Very well trained and kind. Will tell friends and family. Thank you Auto Angel!

by - Verified Customer July 20, 2017

Excellent work, excellent customer service.

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by - Verified Customer July 18, 2017

I had a more positive impression this time. They focused on the immediate problem.

by - Verified Customer July 18, 2017

Fine.

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by - Verified Customer July 18, 2017

Very helpful in getting my truck in good driving condition.

by - Verified Customer July 16, 2017

It was excellent.

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by - Verified Customer July 11, 2017

I would recommend The Auto Angel.

by - Verified Customer June 29, 2017

As always the service and personal treatment was 5 star.

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by - Verified Customer June 27, 2017

Thanks.

by - Verified Customer June 27, 2017

Very kind and knowledgeable.

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by - Verified Customer June 22, 2017

Auto Angel did a first-rate job repairing the front brakes on my car and changing the timing and other belts.

by - Verified Customer June 21, 2017

These guys are absolutely amazing. The best auto mechanics in Santa Fe and after living here for 10 years, you can believe I have tried many of them. I have read reviews complaining of price, but you know what, you get what you pay for (and more) when it comes to these guys. Solid, friendly people to want to make sure that you understand everything that is happening with your car. I trust these guys and won't be going anywhere else. Also, it was the first time, as a woman, that I didn't feel like I was being (mis)treated for not knowing much about cars. I felt complete respect from all members of the staff. Not only that, but the owner went through the trouble (more than once) of making sure I understood exactly what was happening. He wasn't annoyingly informing me - he was taking the time to teach me. These people are more than mechanics. They are friends.

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by - Verified Customer June 21, 2017

The absolute best shop I have ever been to. Lots of respect and knowledge that place has to offer. 10 out of 10.

by - Verified Customer June 18, 2017

Employees are very friendly, kind, and professional. Auto Angel is my go to place for all my car questions. Best place in Santa Fe! Thank you.

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by - Verified Customer June 18, 2017

Very friendly, fair price, solid repairs, great shop.

by - Verified Customer June 14, 2017

The shop and the team did amazing job, they are very professional, and we'll visit again and tell my friends about them. Great job Gabe and team.

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by - Verified Customer June 14, 2017

Great, honest, thorough.

by - Verified Customer June 14, 2017

Once again, great service, staff & prices. A pleasure doing business with folks I can trust!

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by - Verified Customer June 08, 2017

Very friendly staff. They have a lot of suggestions for your vehicle because they care about their work and are meticulous with what they do. They want you to get the best out of your own vehicle.

by - Verified Customer June 07, 2017

My 1986 pickup is running like new again! The Auto Angel does excellent work and goes the extra mile to ensure the vehicle gets all necessary maintenance to ensure it runs perfectly. I am totally satisfied with the service and very relieved to have found a shop that I can totally rely on to keep my pickup running perfectly!!

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by - Verified Customer June 05, 2017

The owners and staff have honesty and integrity which is huge in that profession.

by - Verified Customer June 04, 2017

Gabe was an awesome catcher!

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by - Verified Customer June 01, 2017

Everyone was very helpful and went above and beyond to help my son and I as we were having car problems while visiting from out of town.

by - Verified Customer May 31, 2017

I was disappointed that the shop had a laundry list of things that my car supposedly needed, which it didn't. I thought you guys were above this. I'll still come back, but I lost a bit of trust with this visit.

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by - Verified Customer May 25, 2017

The work done on my car was excellent, and I was well treated. The could be some improvement in communication between the technicians who work there. Otherwise, everything else is fine. Thank you.

by - Verified Customer May 25, 2017

My new best friends at Auto Angel in Santa Fe were expert in communicating with me, which in addition to great quality work, gave me tremendous peace of mind.

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by - Verified Customer May 24, 2017

Auto Angel always offers clear explanations of work, and pricing estimates.

by - Verified Customer May 22, 2017

Excellent . Oil and filter change

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by - Verified Customer May 18, 2017

I have always been satisfied with the work done.

by - Verified Customer May 18, 2017

A thorough explanation of needed repairs was given. My car is much improved after the service.

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by - Verified Customer May 17, 2017

Outstanding Customer Service

by - Verified Customer May 07, 2017

Always friendly and helpful

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by - Verified Customer May 03, 2017

Great

by - Verified Customer May 01, 2017

I liked them, and will return when needed.

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by - Verified Customer May 01, 2017

Professional & friendly

by - Verified Customer April 25, 2017

I love going to auto angel. You guys are always friendly and know what you're doing. It's pricier than jiffy lube but definitely worth it for the customer service.

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by - Verified Customer April 23, 2017

Honest shop

by - Verified Customer April 20, 2017

Friendly, prompt & courteous service.

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by - Verified Customer April 20, 2017

I was able to complete an out of state journey without worry of unanticipated vehicle problems. Thank you kindly.

by - Verified Customer April 19, 2017

As always, very pleasant.

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by - Verified Customer April 19, 2017

Everyone at this shop works together to get the job done right the first time, and are willing to explain all angles of possibilities.
As a female I have been taken advantage of many times, I can trust this place, these people are true quality and have integrity.

by - Verified Customer April 19, 2017

Great service - will be back for more

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by - Verified Customer April 12, 2017

Excellent Service.

by - Verified Customer April 10, 2017

Super friendly, great customer service and truly looked out for our best interest.

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by - Verified Customer April 03, 2017

Gabe and his team are terrific. I will never go anywhere else.

by - Verified Customer March 30, 2017

Appreciate their willingness to negotiate around my financial limitations.

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by - Verified Customer March 29, 2017

Very glad I brought my car to Auto Angels! They were highly recommended and rightfully so!

by - Verified Customer March 27, 2017

Great job...

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by - Verified Customer March 26, 2017

Thank you

by - Verified Customer March 23, 2017

As always, Auto Angel delivers!

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by - Verified Customer March 21, 2017

Love you guys!

by - Verified Customer March 21, 2017

Appointment made in timely manner. Staff very friendly and knowledgeable. Owner on premises and very approachable.

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by - Verified Customer March 21, 2017

I have always left satisfied.

by - Verified Customer March 20, 2017

Shop was very busy. All staff treated me with respect and listened to me regarding my vehicle needs.

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by - Verified Customer March 19, 2017

Love them. Would never take my vehicle anywhere else. I have complete trust in The Auto Angel and recommend them to anyone who asks where to take their vehicle.

by - Verified Customer March 16, 2017

We've been with Gabriel and his staff that's stayed with him for 20 years.
Very pleased with all the work he's done for us.

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by - Verified Customer March 16, 2017

Always fair and reliable.

by - Verified Customer March 09, 2017

I always feel your shop is very happy nest and accommodating.

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by - Verified Customer March 08, 2017

I knew that my car needed work. After the 65 point review, they found several items that needed attending. All was explained to me and the work was finished. I have yet to take the car on a trip to test out all that was done but think that all will be fine.

by - Verified Customer March 06, 2017

I wouldn't trust my car anywhere else but with Gabriel and the rest of the team at Auto Angel. They are professional, honest and always seem to care about saving me money but also making sure my car runs well and is safe. Thank you Auto Angel! Deb Tompkins

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by - Verified Customer March 06, 2017

Auto Angel is the bomb!!

by - Verified Customer March 01, 2017

Although I didn't feel pressured into getting some things done, I thought it was somewhat ridiculous to want me to change my wipers for $35 because I think my wipers are fine.

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by - Verified Customer February 27, 2017

Good experience

by - Verified Customer February 23, 2017

Nice people, good work

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by - Verified Customer February 21, 2017

I will be back

by - Verified Customer February 09, 2017

It has been a while since we have been to the shop, and it was great to remember why we went there in the first place! Gabe always greets us with a welcome smile, and his staff are professionals! We also appreciate that 'special touch' that we get with our oil changes

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by - Verified Customer February 05, 2017

Was told by oil change company that I needed brake pads. Auto Angel found I did not need brake pads. Zip Lube is reimbursing my cost.

by - Verified Customer February 01, 2017

My truck start great now.

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by - Verified Customer January 31, 2017

I've been coming to Auto Angel for years now, there's no other shop that cares this much. Gabe and his crew are very professional and courteous. it's refreshing to find people the really car about you, and want to make sure your vehicle is safe on the road. Thank you Auto Angel..

by - Verified Customer January 26, 2017

All Good! As usual!

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by - Verified Customer January 23, 2017

Great job

by - Verified Customer January 15, 2017

Best auto shop in town. Trustworthy and honest.

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by - Verified Customer January 10, 2017

Tecs are knowledgeable and staff is friendly.

by - Verified Customer January 09, 2017

Great Job, as always. - Fabian and Jane Chavez

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by - Verified Customer January 05, 2017

Work was completed in a timely manner , professionally. courteously and the repair was perfect. I now have heat in my vehicle . Thank you !

by - Verified Customer January 03, 2017

Consistently awesome!

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by - Verified Customer December 28, 2016

Great Staff

by - Verified Customer December 27, 2016

Wonderful staff.
Good work!

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by - Verified Customer December 27, 2016

I recently had some work done to replace the gasket on the intake manifold. The repairs were done in a timely manner, when I went to go pick up my blazer the ladys in the office treated me awesome.

by - Verified Customer December 22, 2016

I was very pleased with the work done on my Lexus and appreciated the professional explanations I received about the necessary repairs. All my questions were answered in a professional and thorough manner.

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by - Verified Customer December 13, 2016

Have been a patron of Auto Angel for the past 13 years. Gabriel and his team are exceptional!

by - Verified Customer December 08, 2016

Very honest and reliable mechanics.

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by - Verified Customer December 08, 2016

Friendly efficient service!

by - Verified Customer December 07, 2016

The Auto Angel and their staff have serviced all my vehicles when needed, with excellent skills, service, and most of all "Honesty", from replacing a bulb or having major work needed. I have been very pleased with all the work that they have done for us.

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by - Verified Customer December 05, 2016

Always do a thorough job and offer me the pros and cons of every repair.

by - Verified Customer December 05, 2016

***** -- five-star service!

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by - Verified Customer December 01, 2016

Professional and honest.

by - Verified Customer November 30, 2016

Always on time, courteous, informative and a job well done.

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by - Verified Customer November 29, 2016

I was appreciative of how the time was taken to explain what was needed for the repairs and how to avoid problems in the future. Suggestions offered and work prioritized according to safety.

by - Verified Customer November 22, 2016

Excellent customer service and I trust you guys completely, which is the most important thing to me.

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by - Verified Customer November 20, 2016

Excellent service!!

by - Verified Customer November 13, 2016

Excellent service and followup.

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by - Verified Customer November 10, 2016

I found Auto Angel to be very helpful and transparent through every step of the process when it came to repairing my vehicle.

by - Verified Customer November 06, 2016

Courteous, Companionable, Competent, Cost Conscious.

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by - Verified Customer November 03, 2016

The guys at Auto Angel always tell you what the exact issues are with your vehicle and what steps need to be taken to correct the problem.

by - Verified Customer November 01, 2016

Every trip to the Auto Angel is fabulous. Gabriel is thorough and very knowledgeable. I love his free complete car review in exchange for a bag of food for the Food Depot!

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by - Verified Customer October 24, 2016

I know that the work was done well.

by - Verified Customer October 23, 2016

Efficient, honest, reliable ---those are three reasons I am a repeat customer. I appreciate Gabriel and his entire staff!

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by - Verified Customer October 20, 2016

The absolute best auto repairs in Santa Fe. Honest, dedicated and wonderful customer service.

by - Verified Customer October 20, 2016

Pleased with this and all work done over the years. Competent and above all honest, with explanation up front of options and likely cost.

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by - Verified Customer October 17, 2016

Auto Angel employees are the most professional people we have ever dealt with in Santa Fe New Mexico. Constant communication regarding repairs and even follow up after the fact. I highly recommend Gabriel and his entire staff.

by - Verified Customer October 16, 2016

As I traveled through, Auto Angel did a fantastic job diagnosing and repairing an exhaust system problem.

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by - Verified Customer October 13, 2016

Always helpful and honest.

by - Verified Customer October 09, 2016

Great service straight forward pricing, no pitching to add more repairs, clear cut time frame about when to come get your car. Overall great service.

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by - Verified Customer October 06, 2016

Friendly and courteous as always. significant improvement in keeping me informed about the status of repairs and estimated completion / pickup date.

by - Verified Customer October 05, 2016

Excellent!

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by - Verified Customer October 02, 2016

The examination of my vehicle was thorough

by - Verified Customer September 22, 2016

Staff from the initial contact on the phone to office staff and maintenance staff when I arrive are all extremely personable and competent.

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by - Verified Customer September 22, 2016

As always very friendly and helpful.

by - Verified Customer September 08, 2016

Highly responsible, friendly, and stands behind their work.

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by - Verified Customer September 07, 2016

The staff is friendly and knowledgeable and always accommodating.

by - Verified Customer August 23, 2016

Great service, positive employees. Missed one item on the check list.

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by - Verified Customer August 22, 2016

All the experiences I have had with Auto Angel have flowed as smoothly as possible depending on what had to be done. All the people I have met and spoken with have been kind, courteous, knowledgeable in their areas of expertise and I could tell this shop works with the precision of those working here as a team and take care of the customers as they would want to be taken care of. I am grateful that I have met Gabriel and after speaking with him decided to bring my truck to his shop. Let me take this time to thank all of you at Auto Angel for your kindness and good service. Wishing all of you a Blessed and Happy Holiday Season filled with joy and happiness for you and yours. Merry Christmas. ???? And a Happy New Year. Blessings and smiles. Katherine ?????? P.s. I already have referred more than one person to Auto Angel.

by - Verified Customer August 22, 2016

Auto Angel always gives great service.

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by - Verified Customer August 16, 2016

I am extremely satisfied with the service that I have received at Auto Angel. Having them to take care of my car has allowed me to drive older cars and know that they will receive great service at this shop. This shop is great at problem-solving when something is wrong.

by - Verified Customer August 15, 2016

Not always perfect - I think this problem was not fully tested, but Gabriel paid close attention and took me for a drive when I stopped by to tell him about it. They will look at the residual issues the next time I bring it in.

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by - Verified Customer July 14, 2016

Very professional and great customer service. Had my car ready when they said they would. Todd gave me good sound advice on how to prevent costly damage to my car.

by - Verified Customer June 27, 2016

Very professional!

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by - Verified Customer June 23, 2016

Good, helpful service.

by - Verified Customer June 12, 2016

Courteous, thorough and dependable.

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RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
96

The Auto Angel Inc was established in 1998 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “accommodating”, “knowledgeable”, “honest”, and “helpful”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
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AMENITIES

  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal
  • TECH-NET

MESSAGE FROM THE SHOP

The Auto Angel Inc. was originally started by Gabriel & Caroline Garcia in June of 1998 and was, at that time, known as ‘Gabriel The Auto Angel’. It was a mobile auto repair facility, meaning Gabriel, would perform repairs at a customer’s location or pick up and drop off the customer’s vehicles. This was a part-time day job for Gabriel. After about six months, Gabriel & Caroline rented a small facility and decided to take their business to the next level. They opened a full-time auto repair facility and Gabriel quit his night job. They changed the name to ‘The Auto Angel’ and incorporated in January of 1999. ‘The Auto Angel Inc.’ soon became a well known and respected business in Santa Fe. By the time the business was about 1 1/2 years old, it had outgrown the space available, and once again the business moved to a larger location. To better serve their growing clientele the business moved once more in 2007 to its current location of 3140 Cerrillos Road.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
+ More
Question Answered by The Auto Angel
My 2008 Chevy 2500 Duramax low beams will ...
If you call 505-424-3899 we can schedule you an appointment.The estimate for the diagnosis is $127.00. We will fallow this diagnostic approach.

1. With a scan tool, go into Body Control Module (BCM) data and monitor the headlamp switch and low beam relay command to confirm both show inactive.

2. If commands are inactive, access the BCM X5 connector, remove or cut pin 23 Pink/White wire and see if the lights go out or stay on.

3. If they are still on, check the Pink/White wire for being shorted to ground back to the underhood fuse block.

4. If the lights go out with the wire cut, replace the BCM.

Map
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