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Team 1 Automotive

(803) 335-5886
78 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

117 Veterans Rd
Columbia, SC 29209 USA

AUTO REPAIR EXPERIENCE

  • Jared Jensen, Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 40 Years of Car Repair Experience

Team 1 Automotive Reviews

OVERALL RATING

78 Verified Reviews
5 stars
(50)
4 stars
(15)
3 stars
(4)
2 stars
(3)
1 star
(6)
by - Verified Customer November 01, 2017

Friendly, fast, and fair service.

by - Verified Customer October 04, 2017

Staff was very helpful and insightful. Work was efficient and completed ahead of schedule! I will definitely coming to them for all my automotive needs in the future!

by - Verified Customer October 03, 2017

Just came in for a routine oil change. Always pleased with my experiences at Team 1.

by - Verified Customer September 27, 2017

Good experience. Kept me updated throughout the process despite setbacks

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by - Verified Customer September 26, 2017

Explained what was needed in a way I could understand:) great job!

by - Verified Customer September 26, 2017

very nice very respectful

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by - Verified Customer September 18, 2017

Always courtesy, informative & fair

by - Verified Customer September 12, 2017

The price was $422 to change my waterpump. They said the housing was also leaking. They wanted $500 to change the housing more expensive than the waterpump.$938 when done. WOW

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by - Verified Customer September 12, 2017

good.

by - Verified Customer September 07, 2017

Very quick and efficient. Thank you!

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by - Verified Customer September 03, 2017

Superlative Customer
Service!

by - Verified Customer August 21, 2017

They know their stuff and did not discount what I as a customer know.

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by - Verified Customer August 17, 2017

Good/fair

by - Verified Customer August 15, 2017

So far, so good, I'll be back!

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by - Verified Customer August 09, 2017

Everyone is great there!

by - Verified Customer August 08, 2017

This shop was HORRIBLE, the front desk guy was rude at first site until he saw that I actually wanted to spend money he told me all windows would be fixed but they weren't! And then he said I couldn't get a portion of my money back I was very disappointed in the service!

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by - Verified Customer August 02, 2017

I took my car in because it was shaking a lot while driving and there was something leaking. I had a similar problems with my car not too long before and took it to Team 1 at that time also. Well, to my surprise Team 1 honored the warranty for the work and/or parts. They could have told me that something else was wrong and charge me but the did the honorable thing . I've been taking my car there for a few years now. I have never felt so proud to be their customer.#Team1forever

by - Verified Customer July 30, 2017

Awesome group

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by - Verified Customer July 26, 2017

Took my car in because the A/C was making a strange noise and I was concerned about the belts. They were unable to find or replicate the noise but did check the belts. Was not charged for diagnostics. Asked that the oil be changed and that was done. I am very satisfied.

by - Verified Customer July 24, 2017

I was having problems with the shifter on my 2005 Pontiac Sunfire. Team 1 Automotive was able to diagnose the problem and order the parts necessary to fix the issue I was having. I would definitely recommend this shop due to the wonderful customer service and communication throughout the entire process.

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by - Verified Customer July 20, 2017

As in past experiences with this shop, the most recent one was just as pleasant. Thank you.

by - Verified Customer July 19, 2017

Repairs here have always been done correctly the first time with great service. Prefer to not take my car anywhere else.

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by - Verified Customer July 16, 2017

Great customer service and work performed

by - Verified Customer July 09, 2017

I was very happy that the problem was not as bad as I feared and my van was repaired the same day.

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by - Verified Customer July 06, 2017

Treated me well and respectful.

by - Verified Customer June 05, 2017

I am extremely pleased with the workmanship, professionalism, and value of the work on my vehicle. The staff is more than courteous and I was fully informed about what was going on with me vehicle, the needed repairs, and a price. This was my first visit but I am now a new loyal customer and I will bring my vehicle back for routine maintenance and any necessary repairs.

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by - Verified Customer June 04, 2017

They were asked to fix a problem that another place had said was wrong. They just did what I requested. I don't hold them responsible for that

by - Verified Customer May 31, 2017

It was great. Thanks.

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by - Verified Customer May 29, 2017

The best shop around, hands down. Treat you with the up most respect. I will continue to keep going there

by - Verified Customer April 16, 2017

Professional and good work on my car.

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by - Verified Customer April 10, 2017

Honest and good people.

by - Verified Customer March 27, 2017

Belts were replaced on Thursday. When I turn on car and air conditioner, it makes a tremendous squealing noise?

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by - Verified Customer March 21, 2017

Great job. Work was done quickly and price was right. Thanks.

Reply from Team 1 Automotive – by team1 April 06, 2017

Thank you Adrian.

by - Verified Customer March 20, 2017

Everything was great.

Reply from Team 1 Automotive – by team1 April 06, 2017

Thank you Suzanne.

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by - Verified Customer March 12, 2017

Very nice people
Very professional
Very clean waiting room and bathroom

Reply from Team 1 Automotive – by team1 March 27, 2017

Thank you Ashley.

by - Verified Customer March 12, 2017

Great service

Reply from Team 1 Automotive – by team1 March 27, 2017

Thank you, Cynthia

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by - Verified Customer February 08, 2017

Jarrad & his team have always gone above and beyond in everything they have done for me!!

Reply from Team 1 Automotive – by team1 March 27, 2017

Thank you Susie. Good to see you again.

by - Verified Customer February 05, 2017

I brought my car in for a maintenance check (i.e., hooked up to machine to determine any mechanical issues, oil check, check of fluid check levels of any kind.) I had to take my car back because they didn't check the tire sensors, and I also noticed that there was no windshield wiper fluid in the car which means they didn't check the fluid levels.

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by - Verified Customer January 24, 2017

Great job y'all. Only reason it wasn't done on time was because there was a little more work to do than the original diagnosis. Happy with the work and treatment.

by - Verified Customer January 12, 2017

Amazing customer service!!!

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by - Verified Customer January 08, 2017

Very pleased.

by - Verified Customer December 26, 2016

Very nice. I did notice that some things like the service indicator lights were not reset when the the service was completed but I saw it before I left and they did correct it. Great customer service.

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by - Verified Customer December 20, 2016

I love these guys - honest, fast, polite - highly recommend.

by - Verified Customer December 14, 2016

I feel that I was pressured into an unnecessary test after I shown them what I need for my car in order for me to get the warranty on the work preformed and also the estimate was different for what your website gave. These are my issues with Team 1 Automotive. Aaron and staff was good!!!!

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by - Verified Customer December 06, 2016

Team 1 let's me know what repairs are needed and gives an order in which they need to be done right away or can wait.

by - Verified Customer November 21, 2016

Pleased.

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by - Verified Customer November 07, 2016

Not being familiar with the area I was searching for a repair shop to perform a vehicle purchase check for a vehicle from United Auto when I found the ad for Team 1 Automotive. The mechanic and Aaron was very patient and professional while explaining everything to me that was done and with answering my questions. Prices were very reasonable service was outstanding. I will be moving to Columbia soon and will be back.

by - Verified Customer August 24, 2016

Very satisfied.

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by - Verified Customer August 17, 2016

Paid 1100 to fix ac. When they gave it back to me it was blowing warm. I took it back to them to diagnose and they told me now it was the compressor and quoted me an additional 1000 to repair it. When i complained Jared said all he could do would be to work with me on the labor. When i asked how much he said 900. Thanks for taking my money. If everything they told me is true, the compressor went down while it was in their care because it was sure blowing cold when they charged it and put dye in to find the problem.

by - Verified Customer August 15, 2016

Very friendly. Called early in the morning, dropped my truck off, they gave me a ride back to work, then called a couple hours later after doing a thorough diagnosis and obtaining prices and parts availability and asked if they could proceed before doing any work. Had my truck fixed and ready to go by 5:30 that evening, earlier than expected!! Very clean lobby and friendly staff.

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by - Verified Customer August 03, 2016

Very friendly, informative, and helpful. Went out of way to be of service.

by July 05, 2016

The work was satisfactory. They got the job done. There were some problems with some parts that were left off or that fell off after I got the car. They fixed it, so everything is fine.

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by - Verified Customer June 29, 2016

The guys know what they are doing. They are not cheap. Their prices are reasonable. They do a good job and they are very thorough.

by June 23, 2016

The charged me $600 to do a job that didn't work. The Honda dealership charged me $200 to do the same job.

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by June 23, 2016

The experience was fine. While the car still does not perform like it did, it is better than before.

by - Verified Customer June 12, 2016

They were fast and efficient and I felt like the bill was fair.

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by - Verified Customer May 17, 2016

It was good. The service and the people were good.

by - Verified Customer May 11, 2016

My car was from bad to worse.,

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by - Verified Customer May 10, 2016

They do reasonably good work. Not sure if the price was that reasonable. They kept finding more expensive stuff to fix.

by - Verified Customer May 01, 2016

They were very upfront. They were honest about what needed to be fixed. They gave a good price. I take my car there for routine maintenance because I know the work is going to get done. They do a good job for a good price.

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by - Verified Customer April 21, 2016

This was my first time there & my services were great! The problems I had with my vehicle were explained to me very well.

by April 10, 2016

Team 1 Automotive was professional and provided timely service when my tire went flat. They called a tire shop down the street and had it delivered. Aaron at the service desk was knowledgeable, professional and friendly.

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by - Verified Customer March 24, 2016

They are very friendly. They let you know everything that is wrong. They show you everything. They are just great.

by - Verified Customer March 23, 2016

I have been going to Team 1 since they opened. It is convenient because the VA hospital is right across the street.

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by - Verified Customer March 22, 2016

Good service and very friendly and helpful staff but. did not call to say car was ready as promised.. Otherwise, satisfied..

by - Verified Customer March 20, 2016

Their service is good. I have no problem with them. They are prompt with the service and I am satisfied with their services.

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by - Verified Customer March 20, 2016

They are very friendly. They are nice. I love the way the facility looks. The place is lovely. It is like walking into your own living room. The people there are so honest. I don't feel like I'm getting the run around or that anyone is taking advantage of me. I am happy to find a place that treats me well. They are just good people.

by - Verified Customer March 17, 2016

The last time I was in there, I didn't get a satisfactory job. I went back 2 or 3 times. I think all the mechanics are different.

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by - Verified Customer February 04, 2016

My car's problem was accurately diagnosed and repaired.

by - Verified Customer January 21, 2016

Smooth. Work requested was done. Early drop off got it back the same day. No problems. Honest shop.

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by - Verified Customer December 30, 2015

The customer service is excellent.

by November 23, 2015

Very courteous and fast service.

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by September 28, 2015

Always good customer service.

by - Verified Customer May 19, 2015

Always attentive and always good at their repairs.

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by - Verified Customer January 13, 2015

I was pleased with the quick service. One suggestion: Have the mechanic put down a cover over the driver's seat when he gets in. There is black grease on my seat from his clothes.

by - Verified Customer September 11, 2014

Electrical repair to my Ford, didn't have an appointment but they took me about 9 a.m. Called me with est. cost by 11 a.m. Fixed in mid-afternoon at a very fair price, no problems. I have done business with them before and they are my first choice in auto repair.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
88
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
93

Team 1 Automotive works hard to set itself apart from other automotive shops in a couple of ways; they specialize in the repair of All Makes of vehicles, they strive to repair your vehicle right the first time, and they believe in providing many customer conveniences, including shuttle service, service reminders, WiFi while you wait, and a early bird drop off to make your visit easier. This team of professionals has been providing good quality automotive repair since 2011. They have the training and automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. Their work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Recent customers describe this RepairPal Certified team as “reasonable”, “honest”, “friendly”, “excellent”, and “professional”.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Team 1 Automotive
The dashboard lights flicker sometimes whe...
This could be caused by many different problems. No fuel, engine mechanical issues, electronics, computer issues, security issues and the list goes on and on. You would need to verify one thing at a time. I would recommend you having a Certified Tech take a look at it.

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