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Surgical Auto Repair, Inc.

(914) 595-5894
69 Verified Reviews
surgieauto@verizon.net

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

40 N MacQuesten Pkwy
Mount Vernon, NY 10550 USA

AUTO REPAIR EXPERIENCE

  • Donald & Sandra Robinson, Owners
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 42 Years of Car Repair Experience

Surgical Auto Repair, Inc. Reviews

OVERALL RATING

69 Verified Reviews
5 stars
(51)
4 stars
(11)
3 stars
(4)
2 stars
(1)
1 star
(2)
by - Verified Customer November 02, 2017

A new resource that is a total keeper. Great work by great people.

by - Verified Customer October 30, 2017

Great job Car feels great

by - Verified Customer October 19, 2017

Great experience at Surgical. Will use again when necessary.

by - Verified Customer October 12, 2017

Total Amount charged was much more than anticipated. Not certain about labor hours. Addl work still needed.

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by - Verified Customer October 09, 2017

The shop presented a warm and friendly environment. This was a complement to their top-flight professional service. Truly a breath of fresh-air! Thank You.

by - Verified Customer October 02, 2017

Thnx!

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by - Verified Customer September 27, 2017

I have been coming to Surgical Auto for about 10 years now. Repairs are good, honest and fair and they work with you. No plans on changing them any time soon. Thanks!

by - Verified Customer September 21, 2017

friendly and part of the family

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by - Verified Customer September 19, 2017

I would highly recommend this shop. Even though the car was not fixed the first time or on time. I had a old 1998 car with a short and a lot of miles. They really took the extra time and steps to find the difficulty, without charging me more. They are very reasonable, in their charges. I am so happy to find this shop and friendly, dedicated owner and staffs, and the car is fixed.

by - Verified Customer September 07, 2017

Excellent shop, excellent work, would highly recommend it to anyone.

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by - Verified Customer August 06, 2017

Honest mechanic that is conscientious about the quality of their work.

by - Verified Customer August 02, 2017

I think the world of Sandy and Donald!!!

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by - Verified Customer July 27, 2017

i'm railly satisfied so i fired my original mechanic.

by - Verified Customer July 27, 2017

The ladies are very friendly but I was little upset the first time

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by - Verified Customer July 26, 2017

Went in for a car inspection, the lady at the front desk promised to be done the same day. Very nice staff and respectful.

by - Verified Customer July 25, 2017

I trust Sandra & Donald- they are great to work with.

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by - Verified Customer July 20, 2017

My recent experience was good.

by - Verified Customer July 12, 2017

Excellent job on the car, pricing is reasonable and well explained to the satisfaction of clients. Surgical can be trusted to always do a good job.

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by - Verified Customer June 21, 2017

Great customer service with a knowledgeable staff.

by - Verified Customer June 21, 2017

I have been to Surgical Auto Repair twice. Both times they have worked promptly on my car, completed only the work we had agreed upon and been polite and pleasant. The second time they even found my car was very low on oil! Glad I went in. I would take my car back to them for sure.

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by - Verified Customer June 18, 2017

Excellent workmanship.

by - Verified Customer June 08, 2017

Excellent, as always.

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by - Verified Customer June 08, 2017

As always, an extremely positive experience.

by - Verified Customer May 25, 2017

Friendly family business but professional.

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by - Verified Customer May 14, 2017

I have been a customer for years.

by - Verified Customer May 02, 2017

owners are very friendly and helpful.

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by - Verified Customer April 09, 2017

There is no one else I'd trust with my vehicle.

by - Verified Customer March 30, 2017

Excellent customer service and honesty!

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by - Verified Customer March 23, 2017

I was concerned that I needed brakes, I was right. And I needed service required at 50,000 miles. So I was able to get everything done the same day. I go to this repair shop because Sandra and Donald keep up with my cars service record. Nothing is ever done on my Cadillac unless it is fully explained to me in advance. I'm a customer of 10 years. Plan to always use this repair shop.

by - Verified Customer March 12, 2017

My truck needed a diagnosis . then Sandra explain to me what major work that needed to be done first in order for my truck to stay on the road..

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by - Verified Customer February 21, 2017

I have been a customer for over 10 years and only have the best to say about Sandra and Donald.

by - Verified Customer February 14, 2017

I received a ride home when the car had to kept overnight in the shop. I greatly appreciated that!

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by - Verified Customer February 01, 2017

I have had an elderly Saab and two BMW serviced by Surgical. Rely on their expertise, their welcoming attitude and I would never go elsewhere. I'd highly recommend them.

by - Verified Customer January 26, 2017

Great Job. Thank you.

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by - Verified Customer January 17, 2017

They took longer to fix the car than anticipated because of computer issues. Donald was having a little bit of a problem troubleshooting all the codes that were revealed. But overall I was satisfied with the experience.

by - Verified Customer January 09, 2017

Everything was done without a hitch

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by - Verified Customer December 19, 2016

Great

by - Verified Customer December 18, 2016

My experience at Surgical was a very good on all my visits. They are very reasonable and friendly establishment.

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by - Verified Customer December 01, 2016

The employees was very organized, courteous, and knowledgeable. Sandra really knows her business.

by - Verified Customer November 21, 2016

Satisfied.

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by - Verified Customer November 09, 2016

Continue to receive very good service!!!

by March 23, 2014

They were reliable. They were quick. They were reasonable on the price.

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by - Verified Customer March 23, 2014

They repaired it right the first time. They have great customer service. They are very personable.

by - Verified Customer March 23, 2014

They do what they are supposed to do. They are honest. They do the work in a reasonable amount of time. They do not do unnecessary repairs.

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by - Verified Customer March 23, 2014

They are a great repair shop. They treat you like a member of the family. They do a great job. They always do their best to be sure I am satisfied.

by - Verified Customer March 23, 2014

I simply think that the providers were very easy to work with. The service was good.

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by - Verified Customer March 23, 2014

I received the most courteous and accurate service on my truck. I know that my family is safe.

by - Verified Customer March 23, 2014

They did the job that I wanted them to do and the price was reasonable, and overall I was satisfied.

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by - Verified Customer March 23, 2014

They provide superb service. They are quick.

by March 23, 2014

The work is good but it is slow. I had to wait for the car.

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by - Verified Customer March 23, 2014

They are very open and honest. They are friendly. They go over what they are going to do and if they need to change anything they call you and ask if it is okay.

by - Verified Customer March 23, 2014

Crystal pricing. Very thorough assessment. He talks you through what you need done. They do not try to press anything that is not needed.

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by March 23, 2014

They were very nice. It was done quickly.

by - Verified Customer March 23, 2014

They are just very good, honest and fair people.

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by - Verified Customer March 23, 2014

The work was not done that well. Everything was talked about but they did not do all the things they said they would. I would not go back. We talked about everything that needed to be done but they did not do all the things they said they were going to do. Their prices are way too high. I would not go back.

by - Verified Customer March 23, 2014

They were pretty clear on what they were going to fix and they fixed it. The price was not bad.

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by - Verified Customer March 23, 2014

They have a good service. They gave me a time frame to be completed and they did that. I had to bring it back because the part was not good. They called the company to get a new part and they got it put into my car.

by March 23, 2014

They did very good work.

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by - Verified Customer March 23, 2014

They do a good job. They get it fixed for you.

by - Verified Customer March 23, 2014

The service is fast. The staff is friendly. They get the job done.

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by - Verified Customer March 23, 2014

Service is satisfactory.

8 verified customers did not leave comments but provided these ratings:
by Matthew, Idisha, Marleneand 1 other verified reviewer
by 3 verified reviewers
by 1 verified reviewer

RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
96

Surgical Auto Repair is run by husband and wife duo, Donald and Sandra Robinson. This RepairPal Certified shop was established as and has been family owned and operated since 1995. Donald Robinson is a very experienced industry professional who continually attends high quality ongoing training to help ensure that professional repairs are made to your modern vehicle. Some of the recent training includes Mercedes Benz and Advanced European diagnosis updates. Sandra is the service advisor and takes great care to make sure your experience is a good one, this was confirmed in our unbiased review of their recent customers. They describe this RepairPal Certified shop as reliable, accurate, courteous, efficient, and honest. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Surgical Auto Repair (SAR) is an established Auto Repair shop offering complete Domestic & Foreign Car Repair and Diagnostic Service, as well as Glass Installation and Tire Replacement. SAR has been servicing Mount Vernon, Yonkers, the Bronx, Scarsdale, and surrounding Westchester areas for more than 18 years. We differentiate ourselves by employing well-trained technicians and offering incredible value to customers who needs their cars fixed right, the first time.

We at SAR have attracted and maintained a loyal customer base through their customer-oriented focus. All employees are trained and held responsible for providing superior service and developing a long lasting bond with customers. This is very important in an industry where TRUST and HONESTY are what customers want most.

The Auto Repair industry is very competitive,but we have differentiated ourselves by not only offering a worry-free repair experience, but also performing top notch-diagnostics along with glass installation

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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