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Star Motors

(949) 629-4970
126 Verified Reviews
starmotors@star-motors.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

26181 Avenida Aeropuerto
San Juan Capistrano, CA 92675 USA

AUTO REPAIR EXPERIENCE

  • Chris Knuth, Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 62 Years of Car Repair Experience

Star Motors Reviews

OVERALL RATING

126 Verified Reviews
5 stars
(83)
4 stars
(31)
3 stars
(8)
2 stars
(1)
1 star
(3)
by - Verified Customer October 16, 2017

Needed major repairs - expensive but probably much less than dealership. Excellent service.

by - Verified Customer October 12, 2017

This is the second time I have used this shop and both times they have been consistent and outstanding. The manager is very professional and customer focused.

by - Verified Customer October 12, 2017

Great customer service. Shocked at amount to pay for services. Still not completely sure all services were needed at that time.

by - Verified Customer October 09, 2017

I thought the relatively high costs for parts and labor were really jacked up compared to other repair shops. This issue would prohibit me from coming back irrespective of the quality claimed. They were no more efficient than any other place.

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by - Verified Customer October 08, 2017

Very good service and very satisfied with repairs.

by - Verified Customer October 05, 2017

Mark was very informative and pleasant. He followed up and called as promised. Very happy with the service and repairs.

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by - Verified Customer October 02, 2017

Thanks for all the help, pet the dog for me:)

by - Verified Customer September 14, 2017

This is my issue... day after I had my oil changed, my warning came on saying my windshield washer fluid was low... this tells me you did not check and top off fluids, therefore, my trust in you doing all the other work has dropped dramatically.

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by - Verified Customer September 10, 2017

I told the guy the warning light said 'coolant at minimum level car won't start soon'
My car still has a light going off 'coolant level low' this happened the day I got my car.

by - Verified Customer September 10, 2017

I'm unhappy I won't comeback to your shop.

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by - Verified Customer September 07, 2017

This repair was needed because a Star Motors repair 6 months previously failed. They repaired it 'under warranty' but did charge me $200 because the failed part now cost $200 more than I had paid 6 mo prior...I was ok with that explanation.

by - Verified Customer September 05, 2017

I totally depend on this shop to keep my car in good running condition. I feel they do this and more. Been a satisfied customer for many years. Thank you!

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by - Verified Customer September 05, 2017

hoping the fluid leak has been stopped as promised

by - Verified Customer August 31, 2017

Good people, good service

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by - Verified Customer August 29, 2017

Thank you for the follow up email which listed future work that needs to be done on our car. Very professional!

by - Verified Customer August 28, 2017

Very good

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by - Verified Customer August 27, 2017

every thing was good

by - Verified Customer August 27, 2017

quality of was exc, repairs cost were a little higher than expected

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by - Verified Customer August 16, 2017

Good Service

by - Verified Customer August 15, 2017

Well done

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by - Verified Customer August 10, 2017

My car was towed there by AAA, and they identified the initial problem, plus many others they discovered upon inspection, none of which surprised me. I will use this shop again when I need assistance.

by - Verified Customer August 09, 2017

We are very pleased with the service at Star Motors and will keep it as our first choice for car repairs.

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by - Verified Customer August 03, 2017

Always take my car to Star Motors. They are honest, professional, and accommodating. Would always recommend to anyone.

by - Verified Customer July 27, 2017

Knowledgeable, helpful, friendly !

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by - Verified Customer July 27, 2017

expert on their job , they helped me a lot with the insurance

by - Verified Customer July 23, 2017

Too expensive.

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by - Verified Customer July 20, 2017

Excellent service.

by - Verified Customer July 18, 2017

Great service!

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by - Verified Customer July 16, 2017

Star appears to be a professional business.

by - Verified Customer July 13, 2017

My car is older so they always tell me that I need more stuff done than what I came in for. An oil change will always cost me more than just an oil change.

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by - Verified Customer July 11, 2017

I think your prices are a bit high, but it is a Jag.

by - Verified Customer July 05, 2017

I had taken my car to a 'chain' repair group and felt I wasn't getting the service that was really needed, maybe even not required. I was referred to Star Motors by my neighbor and they are now my repair shop of choice. They are a '5 Star' operation.

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by - Verified Customer June 29, 2017

Very satisfied. Anthony is an asset to your business.

by - Verified Customer June 26, 2017

Everyone was very nice and friendly. Told them what the problem was and it was fixed.

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by - Verified Customer June 26, 2017

Love this shop! They have real dedication to quality and high integrity!

by - Verified Customer June 21, 2017

Provided the most cost effective repair.

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by - Verified Customer June 14, 2017

Great experience, very friendly.

by - Verified Customer June 13, 2017

Great experience with the service of my vehicle.

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by - Verified Customer June 13, 2017

Would recommend Star Motors to anyone! Been trusting them with my car for the last 10 years now! Have driven car now for 13 years and with their care it still drives like new!

by - Verified Customer June 08, 2017

Very helpful staff. Explained everything so it was easily understood.

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by - Verified Customer May 31, 2017

Great

by - Verified Customer May 31, 2017

Excellent service at a fair price, never trying to sell unneeded repairs.

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by - Verified Customer May 22, 2017

Door lock still not fixed. Otherwise all else was ok.

by - Verified Customer May 15, 2017

The mechanical work was good. However, it included an oil change but when I got my car back the oil indicator light came on and it was low by 2 quarts of oil so I had to go buy oil and add it after having paid $121.00 for an oil change. I would have brought the car back for oil but it occurred on the weekend.

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by - Verified Customer April 24, 2017

The work was done in a timely manner. I liked the fact that there is an Enterprise rental next door which made the experience better.

by - Verified Customer April 19, 2017

Excellent customer service!!!

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by - Verified Customer April 12, 2017

Love the service and the personnel.

by - Verified Customer April 02, 2017

Good communication and service. Will go back.

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by - Verified Customer March 29, 2017

Star Motors will see my car and me again.

by - Verified Customer March 22, 2017

Honest & fair.

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by - Verified Customer March 15, 2017

One of the best experiences with the shop so far. Much better than the last time we brought the truck in. You guys are amazing!

by - Verified Customer March 15, 2017

Front desk is great.

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by - Verified Customer March 08, 2017

The service team is always awesome. This time I was having some minor work done and asked if they could tuck a spot of the convertible top back in. They did it for $79. But it popped back out the next day. I'm assuming they will take care of it next time I'm in the shop.

by - Verified Customer March 05, 2017

The radio still works, so I guess I'm happy until it doesn't. Replacing it is a major percent of what the cars worth! Thanks for your help.

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by - Verified Customer March 05, 2017

In 55 years of owning cars, I don't think I've had a better experience than I did at Star Motors.

by - Verified Customer February 28, 2017

Oil change was fine. I was able to replace my own cabin filter for $25 as opposed to the $100 quoted. Took all of 5 minutes to complete. I've been a customer for over 7 years and appreciate most of the work done at Star. I have to question pricing on nearly everything when I see $100 (or $70 in labor) for a 5-minute job.

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by - Verified Customer February 22, 2017

Brent was very helpful and responsive. The work done on my 2006 Jaguar was excellent; it drove so smoothly! And then, not two weeks later, a tire blew out on the freeway, and Star fixed everything up in the most expedient manner!! Thanks, Star!!

by - Verified Customer February 20, 2017

Quick and clean.

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by - Verified Customer February 19, 2017

Professionals.

by - Verified Customer February 15, 2017

I bought a new car back in October. Being a female, I am alway uncomfortable taking my vehicles in for service.

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by - Verified Customer January 31, 2017

Very professional.

by - Verified Customer January 29, 2017

Perfect service as usual... thank you!

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by - Verified Customer January 25, 2017

Star Motors should be called Five Star Motors :) They are the best!!

by - Verified Customer January 25, 2017

They were courteous, attentive and professional!

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by - Verified Customer January 23, 2017

Great, got my car back hours before I thought I would. Very nice surprise.

by - Verified Customer January 22, 2017

The repair was expensive but probably better than the dealer would have been. Very attentive service and good follow up.

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by - Verified Customer January 19, 2017

Thanks!

by - Verified Customer January 19, 2017

Everyone was very professional and it was overall a good experience.

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by - Verified Customer January 17, 2017

Exceptional service, spectacular and I received the best price to performance ratio.

by - Verified Customer January 12, 2017

Totally professional and great personal treatment.

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by - Verified Customer January 08, 2017

Star Motors is my choice based on referrals and experience. Have always been treated very well and have never needed to return for any adjustments to their work. They go out of their way to take care of the customer's needs.

by - Verified Customer January 04, 2017

It is frustrating to me that my car is frequently not ready when promised, and extremely frustrating that whenever I take my car in for an oil change, I am told that they are recommending additional work, sometimes as much as $1000 or more worth of work.

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by - Verified Customer January 04, 2017

Always a positive experience at Star Motors! We take all 3 cars to Star for maintenance and repair.

by - Verified Customer December 29, 2016

Always the best.

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by - Verified Customer December 26, 2016

Most awesome!

by - Verified Customer December 22, 2016

I had the front breaks and rotors repaired but they make a strange noise when I break.

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by - Verified Customer December 15, 2016

So far was so good.

by - Verified Customer December 12, 2016

Star motors gave respect to my old car and quickly diagnosed and corrected the problem.

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by - Verified Customer December 12, 2016

Very friendly and do very good work at a reasonable price.

by - Verified Customer December 11, 2016

Friendly, knowledgeable staff, fast and efficient service. Great place!

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by - Verified Customer December 08, 2016

Always treated fairly and excellent workmanship.

by - Verified Customer December 07, 2016

Love the professionalism at Star Motors!

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by - Verified Customer December 07, 2016

I will be sending many of my friends. Price is about 60 to 70 percent of ripoff Land Rover dealership. Keep up the great work and your business will Blossom. Merry Christmas!

by - Verified Customer December 05, 2016

Overall happy with the service. Great communication on repairs and time table of repair. Received the car back clean and running great!

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by - Verified Customer November 30, 2016

Only one thing- listen to customers when asking for something specific!!!

by - Verified Customer November 29, 2016

This is by far the best shop there is. Voted best in OC and I can see why. Great job.

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by - Verified Customer November 22, 2016

Predictable high quality, clean workmanship and customer interaction.

by - Verified Customer November 22, 2016

Great experience.

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by - Verified Customer November 15, 2016

Mark took good care of me.

by - Verified Customer November 14, 2016

Highest points for commitment to service and handling of service problems!
Need more experienced mechanics/technicians for certain cars.

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by - Verified Customer November 10, 2016

Quick, honest and reasonable. I'll be going back.

by - Verified Customer November 08, 2016

They messed up the repair with significant consequences. However they have pulled out all the stops to try and make it right.

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by - Verified Customer November 07, 2016

Great.

by - Verified Customer November 07, 2016

10/10

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by - Verified Customer November 01, 2016

Still a satisfied customer.

by - Verified Customer October 26, 2014

Very good service. Handled my issues quickly, efficiently and thoroughly.

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by - Verified Customer October 21, 2014

Great staff, high integrity. They have a sincere concern about the vehicle and its safety.

by - Verified Customer October 13, 2014

The customer service is impeccable! It's clear that they are honest.

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by - Verified Customer October 13, 2014

Great service. Fair pricing. Friendly people.

by - Verified Customer October 08, 2014

i had the best experience with each and every person at Star Motors. They all go out of their way to give the best possible service. They are nice, courteous and caring. And your car get fixed properly.

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by - Verified Customer October 07, 2014

The service was good and fair.

by - Verified Customer October 02, 2014

Had to return for additional repairs.

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by - Verified Customer October 01, 2014

Professional and high quality organization.

by - Verified Customer September 30, 2014

For the most part, they've been accommodating.

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by - Verified Customer September 25, 2014

Phenomenal customer service and personalized attention next to highly competent service.

by September 25, 2014

Honest, well-priced service.

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by - Verified Customer September 17, 2014

Good people.

by - Verified Customer September 14, 2014

Excellent service and my car was delivered to me in a very clean condition.

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by - Verified Customer September 08, 2014

Friendly service and the staff knows what they are doing.

by - Verified Customer September 07, 2014

Excellent customer service.

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by - Verified Customer August 12, 2014

I can trust them BUT they forgot to reset my oil chg in my car and I need to return to get it done.

by - Verified Customer August 07, 2014

Had a vibration in the drive of my car and needed structural repair.I feel confident that Star Motors is a very ethical business and Chris would not recommend something that did not need to be done.

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by - Verified Customer July 30, 2014

Best service.

by July 14, 2014

Very quick and easy purchase.

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by July 14, 2014

Last couple of visits I experienced some issues that were not handled to my satisfaction. I ended up taking the car to Fletcher Jones for evaluation and repair.

by - Verified Customer July 14, 2014

I've always had excellent personalized service and have recommended them to friends who have gone there.

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by - Verified Customer July 13, 2014

Excellent service!

by - Verified Customer July 10, 2014

Dominque has always been friendly, knowledgeable, and helpful. She is a superb employee!

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by - Verified Customer July 08, 2014

Always honest and excellent service.

7 verified customers did not leave comments but provided these ratings:
by Sondra, Peter
by Steve, John
by Eric, Andreand 1 other verified reviewer

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Star Motors was established in 2008 and has been providing San Juan Capistrano and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tire and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: honest, knowledgeable, accommodating, impeccable, and courteous. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Financing
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Star Motors is a full-service fine European and luxury automotive repair facility conveniently located in beautiful San Juan Capistrano and close to Dana Point, San Clemente, Talega, Capo Beach, Ladera Ranch, Laguna Niguel and South Laguna Beach.

Star Motors has been serving the South Orange County Beach Cities area for nearly 25 years. Our ASE Master Certified Technicians have over 50 years of combined Factory Trained Experience.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Ram
  • Saab
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
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Map
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