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Stamps Auto - Queen Creek

(480) 405-3730
322 Verified Reviews
tim@stampsauto.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 3:00pm

ADDRESS

18705 E Business Park Dr
Queen Creek, AZ 85142 USA

AUTO REPAIR EXPERIENCE

  • Michael Reed, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience

Stamps Auto - Queen Creek Reviews

OVERALL RATING

322 Verified Reviews
5 stars
(177)
4 stars
(95)
3 stars
(23)
2 stars
(8)
1 star
(19)
by - Verified Customer December 07, 2017

Service was great. The guys at Stamps were quick and called every day with updates and explained all services very well.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thanks tons Bernie

by - Verified Customer December 06, 2017

Tim worked with me every step of the way, keeping me informed and explaining things to me in words that i could understand. I paid almost exactly what he quoted me before servicing my car. They were vary patient with me and did not in any way rush me or push me to make a decision about my car before i was ready. Overall I'm very satisfied with my visit and will be going to them should i have any issues in the future.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you Chadd for your feedback. This is the kind of information we can move forward with and helps us to train better employees.
Thank you

by - Verified Customer December 05, 2017

They got me in on short notice and got me out as agreed. The only thing I didn't like is that most shops I've been to will waive the diagnostic fee if you have the work done. That didn't happen. Other than that, I'm happy.

by - Verified Customer December 04, 2017

Great job

Reply from Stamps Auto - Queen Creek – by StampsAuto May 26, 2017

Thanks Jared. Glad you are happy with our services.
We will be here for you next time.

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by - Verified Customer November 07, 2017

Been here previously. Good shop

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Great to hear Ron

by - Verified Customer November 03, 2017

Nice people! :)

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Sara

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by - Verified Customer November 01, 2017

Got me in on a Saturday!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Saturday's we are open form 8-3
Thank you Scott

by - Verified Customer October 05, 2017

Very friendly staff and great work.

Reply from Stamps Auto - Queen Creek – by StampsAuto June 23, 2017

Thanks Bob

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by - Verified Customer October 04, 2017

Courteous and professional. Did everything possible to reduce cost of repair.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 24, 2017

Thanks Michael!

by - Verified Customer October 02, 2017

Reliable, knowledgeable.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Cory!

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by - Verified Customer October 01, 2017

Service is awesome at this shop! I have found a new home for our family's fleet!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Fleets come in all sizes from a small family of 2 to a larger of 6. We also service business fleets too.
Thank you Jeremy.

by - Verified Customer September 27, 2017

My only complaint is they did not take my car in on time. Had appt for 10 and it was around 10:25 when taken in for an oil change. Staff was friendly and courteous.

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by - Verified Customer September 22, 2017

First time here at was very pleased with the service and professionali

by - Verified Customer September 21, 2017

Honest repair shop,not too common these days

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by - Verified Customer September 20, 2017

Excellent service from start to finish including follow up. Thank you! I have already referred 3 people to you. I know they will be satisfied with the customer service and repairs.

by - Verified Customer September 17, 2017

The staff was great and will bring my vehicles back in the future.

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by - Verified Customer September 07, 2017

Troubleshooting from the start was lacking at the beginning. Car had to be returned several times before it repaired

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you James for being patient.
We look forward to helping you in the future.

by - Verified Customer September 07, 2017

The shop far exceeded my expectations. Both Tim (at the front counter) and the mechanic were simply amazing and did an excellent job. My vehicle drives amazing now and looks good too. Thank you guys for your service, very happy customer here.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Glad to have fixed all of your concerns Daniel.
Thank you sir

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by - Verified Customer September 04, 2017

Enjoyed it

Reply from Stamps Auto - Queen Creek – by StampsAuto May 24, 2017

We enjoyed you too Michael!
Look forward to helping in the future!

by - Verified Customer September 02, 2017

Friendly staff, good work, fair prices, doing only what is necessary or requested.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Yes Ma'm. We only do work that a customer approves.
Thank you Camille

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by - Verified Customer August 06, 2017

Great service, problem was found and repaired the same day for a great price. Thank you

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Your very welcome Dawn!

by - Verified Customer August 06, 2017

Very nice educated staff.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thanks Stacey!

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by - Verified Customer August 04, 2017

Great experience.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 24, 2017

Glad to hear Matt!

by - Verified Customer August 01, 2017

Thanks

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Trena

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by - Verified Customer July 08, 2017

Great service and communication!
I feel that these folks are genuine and honest and i appreciate it very much.

by - Verified Customer July 08, 2017

Stamps Auto has ALWAYS had the best diagnostic technicians using the latest technology working on my vehicles. I have ALWAYS agreed to the price for repairs and have ALWAYS felt the cost was justified for said repairs. As the owner of a service company myself, I know what it takes to be one of the best, and when I give a 5 star rating... much consideration and respect goes with it.

Thank You Stamps Auto

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by - Verified Customer July 05, 2017

The staff is friendly, knowledgeable, and forthcoming..........I feel like I can trust them and the work they do on my car.

Reply from Stamps Auto - Queen Creek – by StampsAuto June 23, 2017

You can trust us Cynthia.
We have a fantastic warranty to accompany the trust with our mechanic work.

by - Verified Customer July 03, 2017

Customers Service is great. Yet my car still has a squeal, that was supposed to be fixed at the time of service.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Sorry to hear about your squeal Stephanie.
Bring your car back in anytime for us to reinspect.

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by - Verified Customer July 01, 2017

They completed work when they said they would.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Jason. We try to be on time 100% of the time.

by - Verified Customer June 06, 2017

They were straightforward, respectful, and fixed what they said they would fix. They did not pressure me into further repairs but informed me of what might need to be done in the future.

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Thank you for your feedback Andrew.
Glad to have helped you out and we will be here when you want to take care of any of the future repairs.

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by - Verified Customer June 06, 2017

I am very pleased with the service provided and the staff is very friendly and knowledgeable.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you kindly Jose!

by - Verified Customer June 05, 2017

They are fantastic! Always helpful in time if need! Thank you!

Reply from Stamps Auto - Queen Creek – by StampsAuto June 23, 2017

Thank you Stacey!
Look froward to helping you next time.
Thanks

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by - Verified Customer June 01, 2017

Excellent service.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Great news Robert.

by - Verified Customer May 08, 2017

Professional!

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by - Verified Customer May 06, 2017

Office person very clean, nice, polite and extremely helpful. Got us right in and out which we thank him so much for.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Very glad to hear Bud!

by - Verified Customer May 06, 2017

Excellent customer service. I will be a returning customer.

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Very glad to hear Gordan.
We look forward to helping you in the future.

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by - Verified Customer May 05, 2017

Very professional

Reply from Stamps Auto - Queen Creek – by StampsAuto June 16, 2017

Thanks Robert!

by - Verified Customer May 04, 2017

Very friendly and pleasant.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 24, 2017

Thank You Corey!

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by - Verified Customer May 03, 2017

The shop was able to fix my car a day earlier than my appointment. The staff was professional and I would highly recommend Stamps Auto to friends and family.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Gary. We try for quick repairs if parts are available.

by - Verified Customer April 07, 2017

Shop is terrible at quotes. Expect the price to be more than what was originally quoted.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

All parts and labor were price matched to a competitor with a lesser warranty.
We used all OEM parts and nothing aftermarket while keeping to our 3 year 36k nationwide warranty
Thank you Tom for your feedback.

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by - Verified Customer April 04, 2017

Tim was great at communicating, and super fast turn around time.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Kindly Ryan.

by - Verified Customer April 01, 2017

Good

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Scott

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by - Verified Customer March 31, 2017

Quick same day service. Will use them again.

by - Verified Customer March 04, 2017

My car was fixed in a very timely manner at a fair price. The customer service was extremely satisfactory! I will definitely be returning!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thanks PJ!

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by - Verified Customer March 04, 2017

Great experience as always!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you for your continued trust in us to fix your vehicle needs Jamie!

by - Verified Customer March 03, 2017

Brought vehicle in for an oil change. They did an excellent job and were thorough in their inspection of my car even taking pictures which may be why it was on the pricier side for an oil change.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Jeff!. Glad our total Stamps experience was great!

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by - Verified Customer March 02, 2017

Problem located quickly and priced fairly

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

We strive for a great customer experience every time.
Thank you Donald!

by - Verified Customer February 05, 2017

Tim is excellent and he does a very good job explaining the work to be done. The real proof of the work done correctly will be does it last a long time. That is yet to be seen.

Reply from Stamps Auto - Queen Creek – by StampsAuto June 16, 2017

Thank you Mike for your feedback.
Stamps Team!

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by - Verified Customer February 04, 2017

Great experience! My car was having an intermittent issue, so I wasn't sure they would be able to find it, but they figured out the issue and were able to replace the malfunctioning part within a few hours, and the pricing was very reasonable. The employee who helped me, Tim, was very professional and friendly, and explained everything to me. Will definitely use Stamps for future issues.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Ariane. glad to have helped you out with your vehicle needs and glad Tim was able to fix in a good time frame for you.
Thanks!

by - Verified Customer February 01, 2017

Thanks Tim

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thanks Larry!

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by - Verified Customer January 31, 2017

Everyone I spoke to was very helpful. I was surprised Stamps was able to get my car in on such short notice, especially around the holidays. This is definitely one of the best places to get auto repair work. If your going pay for the work, it might as well be here because it's usually more affordable and they stand by their work.

by - Verified Customer January 08, 2017

Stamps always does great work, I just find them to be a bit expensive. An hour in the shop for very straightforward AC service (I told them exactly what needed to be done) cost me $150.

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by - Verified Customer January 06, 2017

This is absolutely the place to take your car. Stamps Auto is fair, reasonable, and thorough. Thank you!

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Thank you Colleen.
Stamps Team!

by - Verified Customer January 03, 2017

Great Service as always

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you for your repeated trust in us Chris!

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by - Verified Customer January 02, 2017

Tim is a very good manager. Friendly and courteous. I feel I can trust his recommendations. Thank you

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Brad.

by - Verified Customer January 01, 2017

Quick and excellent work. Was well informed by auto shop of progress and costs. Really good experience.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Glad your experience was great Frank!

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by - Verified Customer December 07, 2016

This shop makes me feel like I'm more than just a customer.

Reply from Stamps Auto - Queen Creek – by JanAtStamps September 29, 2016

Zack, what a wonderful comment .... makes us proud! We feel like our customers are our family, and we're glad you feel that way, too. Thank you.

by - Verified Customer December 07, 2016

Honesty and integrity.

Reply from Stamps Auto - Queen Creek – by JanAtStamps September 29, 2016

Hi Peg. Did you know our tagline is, "We fix cars one honest repair at a time?" We really appreciate you recognizing our honesty and integrity. Thank you so much!

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by - Verified Customer December 04, 2016

Good.

by - Verified Customer November 06, 2016

Very helpful and fair

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by - Verified Customer November 04, 2016

Always great service and fair prices. Let's face it nothing is cheap except poor workmanship. You can expect great service at fair prices and to get your vehicle back in a timely manner.

by - Verified Customer November 03, 2016

Great customer service, awesome mechanic.

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by - Verified Customer October 10, 2016

Happy with service, will return.

by - Verified Customer October 05, 2016

Great customer service every time.

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by - Verified Customer October 05, 2016

good knowledge of services and courteous

by October 04, 2016

I went to the shop for an oil change, did not expect to walk out of there with a $300+ bill. On my way to work that Friday the engine light came on. Being a woman, alone on the road, of course I panicked. I had complained to Tim the same day I had the car in the shop that it was idling way too high and that the brakes made a strange noise. I guess the idle problem was a precursor for the engine light to come on. I got the car back to the shop and they found the problem (theirs).

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by - Verified Customer September 11, 2016

Very pleased!

by - Verified Customer September 11, 2016

Tim and the other service rep were both great. I will continue with your shop. Thank you.

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by - Verified Customer September 10, 2016

Polite and respectful treatment, good explanations, and fair pricing. Over all, a very good experience.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Karen, thank you for taking the time to tell others about your experience at Stamps Automotive. We are so glad you had a good experience. Welcome to the Stamps family!

by - Verified Customer August 11, 2016

Very friendly staff. Truck wasn't fixed first time but they made it right!

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by - Verified Customer August 09, 2016

Great!

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

We're so glad you had a great experience, Valerie! Thank you!

by - Verified Customer August 09, 2016

Very helpful in diagnosing and prompt service.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you for your positive comments, Jeff.

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by - Verified Customer August 09, 2016

Super professional.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you so much, Ryan!

by - Verified Customer August 06, 2016

Great, friendly service.

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by - Verified Customer July 31, 2016

Great communication, honest quotes and great work.

by - Verified Customer July 31, 2016

Professional service, honesty, very well mannered employees and the job is completed correctly.

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by - Verified Customer July 09, 2016

I have used this shop for the last couple of years and recommend it to anyone I know loooking for a shop. They are honest, knowledgeable and get my cars in and out quickly at a price less than the dealers.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Robert, thank you so much for your kind comments. Stamps Automotive works hard to make sure every customer is fully satisfied. We have an A+ with the Better Business Bureau and reviews like yours as our report cards. Thank you!

by July 06, 2016

Good service. Left for a few days for a holiday to have my water pump/belt replaced. Needed to go back for belt adjustment. Recommended my mother on the same day because the other shop didn't know what was the issue and assumed it was the battery. Got her taken care of on that day.

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by - Verified Customer July 04, 2016

Fast service without appointment, looked at an additional problem at no additional cost.

by - Verified Customer July 02, 2016

Good service and people.

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by - Verified Customer June 09, 2016

Excellent and timely.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Wonderful, James!

by - Verified Customer June 07, 2016

Professional, fixed the problem at a reasonable price. On time!

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by - Verified Customer June 04, 2016

I've been there a number of time for both service and repairs. Always had good experience with them. I went in with a minor issue recently and they fixed it free of charge! I will be continuing to use their services.

by - Verified Customer June 04, 2016

Great service and fast.

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by - Verified Customer May 09, 2016

Tim was top notch. I've been picking his brain and bugging him and he's more been as patient and helpful with me than I would expect. I'm finicky about my truck and want to know that the guys working on it aren't jokers. He takes the time to explain everything and make me feel like I chose the right shop.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Chris, we think Tim is top notch, too! We're so glad you feel comfortable with our team taking care of your truck. We do our best to treat our customers' vehicles like they are our own. Take care!

by - Verified Customer May 09, 2016

Needed a synthetic oil change. Shop got me in quickly. Service manager Tim was terrific. Shop is clean and comfortable for waiting. Will definitely go back and refer them to friends.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you so much for your commends, Jan!

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by May 07, 2016

I've been taking my vehicle to this shop for several years and they have always been very informative and done a good job for me.

by - Verified Customer May 03, 2016

Great service and they kept me informed.

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by - Verified Customer May 03, 2016

Great service.

by April 09, 2016

The front desk people are friendly and helpful. The vehicle work is done in a timely manner and the quality of work is very good.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you!

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by - Verified Customer April 04, 2016

Always helpful and considerate.

by - Verified Customer April 03, 2016

Always friendly and they work with you.

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by - Verified Customer March 09, 2016

Professional staff, communicated well, and performed repairs efficiently.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Joe, we're glad you were happy with your repair experience at Stamps Automotive. We appreciate your comments.

by - Verified Customer March 07, 2016

They always get my vehicles in & out quickly. Always a fair price and good work.

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by February 07, 2016

Great work and friendly staff!

by - Verified Customer February 07, 2016

Satisfactory.

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by - Verified Customer February 07, 2016

I felt that I was treated with honesty and fairness. Trust is huge in this business and I was given many reasons to feel this shop can be trusted to do right by its costumers.

by February 03, 2016

The Manager Tim is very customer oriented. He wants to make sure everything is done right and wants to do it in a timely manor.

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by - Verified Customer February 03, 2016

The store manager is excellent the service is accurate and fast.

by - Verified Customer February 02, 2016

I have used them on a couple of occasions and they are great.

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by - Verified Customer February 02, 2016

They don't call back when they say they will, 3 different times. Missing item from inside car. Missed some items, lack of attention to detail.

by January 07, 2016

Very helpful. Told me my vehicle did not need work instead of selling me service I did not need.

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by - Verified Customer January 03, 2016

They are knowledgeable & friendly folks.

by - Verified Customer December 05, 2015

They seem to do good work; they seem honest. They're not perfect, however, and I sometimes wonder how competitive their prices are. So, in general, my impression is that they do good work, but that I'm definitely paying for it. But, I could be wrong. Maybe their prices are great and I'm just getting old. :)

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You Troy for your review on our facility.
Our prices are competitive with our surrounding competitors. However we do offer a great warranty that we stand behind. 3 year/ 36,000 mile nation wide warranty. That is where we lose our competition in the dust.
Thank you very much for your continued services.
Stamps Team

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by - Verified Customer November 07, 2015

Good customer service. Fast service.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Hello Kristin. Thank you for your response.
Stamps Auto

by - Verified Customer September 08, 2015

Great customer service. Good price. Quality work.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank yo Moses for taking the time to leave comments. We pride ourselves on customer service, price and quality of work.
Stamps Automotive

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by - Verified Customer July 09, 2015

I did not receive a full estimate. I was supposed to get a call back by Friday, which was two days later. Somebody totally dropped the ball on getting back with me or following through with getting me an estimate on the diagnostics.

by - Verified Customer July 07, 2015

Great work and excellent customer service. I take my daily drivers and my collectors cars to this shop.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 11, 2015

Thank You Greg. We enjoy working on all of your Mopar collections.
Stamps Automotive

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by - Verified Customer July 02, 2015

Some put double the amount of air in all of my tires which caused me to have one replaced due to damage. I addressed the situation to Micheal and nothing was done about it.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Stamps Automotive has contacted this customer. Based on the tires load rating the tire was at it's maximum tire pressure. Based on our recommendations, as well as a Nationally trusted Tire center we use, It was both of our recommendations that all of the tires be replaced. The tires were in extremely poor condition as well almost 6 years old. Tires don't hold together very well when they become cracked and dry rotted.
I addressed the problem with Angela and we could not come to an agreement to fix her tire issue.

Michael Reed
General Manager
Stamps Team Member

by - Verified Customer June 10, 2015

Service was excellent.

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by - Verified Customer June 10, 2015

They were very helpful and found the lowest price part for my vehicle. They also took me in almost close to closing time and fixed the problem very quickly. They also kept me updated on the process while working on my vehicle.

by - Verified Customer June 06, 2015

Service was great, fixed our problem.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

That is very good to hear Justin. We love to hear when we do good work.
Thank You
Stamps Auto Team

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by - Verified Customer June 05, 2015

Kind people, service done on time when they said it should be done.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank you for taking the time to review us Kirk.
Your continued business is much appreciated.
Stamps Auto Team

by March 09, 2015

Good and fast service.

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by - Verified Customer March 09, 2015

Fair price, good location, friendly staff.

by - Verified Customer March 06, 2015

Great service. Great advice. I really feel like they are looking out for your best interest, not just trying get more money.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Ben, we thank you for taking the time to review our shops overall performance. We strive to fix all concerns, as well as give our customers honest automotive service.
Thank You
Stamps Auto Team

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by - Verified Customer March 05, 2015

I have been going there for years and every time I'm there, I get good customer service without them being pushy.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Pam. We appreciate your continued business.
Stamps Team

by - Verified Customer February 06, 2015

Friendly staff.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You Stan.

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by - Verified Customer February 05, 2015

They provide great inexpensive service.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank Tim!!

by - Verified Customer January 09, 2015

Good service.

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by - Verified Customer October 06, 2014

Fast service and fair price.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks Paul!

by - Verified Customer September 09, 2014

The staff is excellent. Very honest. Best mechanics around.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks so much for taking the time to leave a review.

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by - Verified Customer August 10, 2014

They are great people to work with.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks Patrick!

by - Verified Customer August 10, 2014

Great service and very timely.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks for the feedback.

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by - Verified Customer August 07, 2014

Good service.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you!

by - Verified Customer May 10, 2014

The service that was provided, excellent

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you.

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by May 07, 2014

We have sent MANY customers to the store over the years (and recently) having always been happy in the past. However, our last visit and that of a friend was not positive. The gentleman working the counter Michael (not Mike) conducts himself like a salesman and nothing else. Mike was always thorough about discussing the issue with your vehicle and would recommend other maintenance but was NEVER pushy. He would let you know why it was needed and if it could be put off for another visit. Michael focuses only on up selling maintenance work even when you are already having expensive work done on your vehicle that trip. He acts as though it is work that needs to be done immediately or there will be damage to your car. Then when you try to discuss what is currently wrong with your car, he doesn't seem to even know about it and always has to disappear to ask the mechanic and still can't explain. Our friend on their last visit finally had to demand the mechanic come out to speak to her because Michael was of no help.

by - Verified Customer March 05, 2014

It was a pricey for brakes and pads.

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by - Verified Customer February 11, 2014

Great customer service.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you!

by February 11, 2014

The service was good, it was just an oil change but I was surprised at their pricing since they say on their coupon mailer that they beat dealership pricing because I paid a little more. Maybe this comes into play more so when you are doing more then an oil change.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks for taking the time to leave us feedback.

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by - Verified Customer

Expensive, but excellent service.

by - Verified Customer

Honesty, prices a little high but if you can trust the service you usually get what you need. Pricing is still a negative.

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by - Verified Customer

Great service at a good price.

by - Verified Customer

Seems like a good shop. My ac was not blowing cold and isn't much better after the repair however they did tell me I do need a new compressor which I did not have the money for at the time. They said they did what they could to get the ac colder without a new compressor and it did help a little. They here helpful and courteous and took the time to explain everything. I will probably go back to them when I can afford a compressor.

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Sounds like a plan Paul.
We can fix the ac completely when you bring it back for the repairs.

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by - Verified Customer

Very friendly staff. Engaging.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Kevin.

by - Verified Customer

Great service. Very well could have replaced my entire exhaust system. Simply fixed the problem. Love these guys.

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by - Verified Customer

Friendly service, they were able to work my car in the day after I called.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Hello Arlinda
Car repairs are unexpected and a quick fix is beneficial for both you and us.
Thank you

by - Verified Customer

Just needed front brakes on my wife's car. It took longer than expected but I DO expect a quality job from Stamps Auto - Queen Creek.

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by - Verified Customer

Good experience

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Glad to hear Brian.

by

My expectations were exceeded.

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by - Verified Customer

Starter replaced. Manager (Tim) was upfront honest.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Pam for trusting us with your starter needs.

by - Verified Customer

Manager was honest.

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by - Verified Customer

Good service.

by - Verified Customer

Quality workmanship, finished on schedule, NO UP-SALES. I have four high mileage cars and I have trusted Stamps for years to keep them running.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thanks Dan. We only recommend what you need and what is in dyer need at the time of inspection.
We will see you on your next visit sir.
Thank You.
Stamps Team

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by - Verified Customer

I've had good service for several years.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Paul. We look forward to your next visit with us, as well as that cup of coffee.
Thank Paul.
Stamps Team

by - Verified Customer

I was dissatisfied with the result of my visit. My problem was not solved, and yet I was still charged.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Stamps Auto has contacted this customer and resolved the issues with the diagnostics done on their vehicle. We strive to fix all and customer issues with their vehicles. If we simply do not, Please contact us so that we can make the situation right with both you and your vehicle.
Stamps Auto Team

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by - Verified Customer

I was very happy with results of the repair. Been there before and I was also happy with the work. Fast, and very honest.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Peter! Thank You for your continued business.
Stamps Auto Team

by - Verified Customer

Always timely & professional!

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by - Verified Customer

Great service. Work was done in a timely manner.

by - Verified Customer

I've been to many car shops and dealers and this is the only one that left me feeling as though there is still good in this world. I've yet to leave wondering if I just got ripped off. Each time I leave feeling that everything that could be done was done and was done right and if not it will be fixed with no issues.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you for your feedback Vontrice!
We look forward to helping you and your car on the next go around.

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by - Verified Customer

We are so happy we found Stamps! They are very honest and trustworthy. I have never felt more confident that only repairs that were needed were made. They were very upfront about wheat needed to be done and what could wait and they worked with our budget.

Reply from Stamps Auto - Queen Creek – by StampsAuto June 16, 2017

We are happy you found Stamps too!!!!
Thank you Sarah. Glad to have served you

by

Very friendly and quick. Competitively priced.

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by

Service completed as expected at a reasonable price.

by - Verified Customer

Problem solved at reasonable price, fast service

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by - Verified Customer

Counter help is awesome as usual. But my wife stopped in the day after the truck had been dropped off and saw it parked in same location as where I had parked it the day previous. She went in and asked about it. They were a bit surprised that it was still there. But they got right on it after that. Work was completed fine

by - Verified Customer

I love these guys. They walked my husband and me through all needed repairs and prioritized them on what had to be done now and what can wait till next time. My 1997 Dodge 3500 dually is running great thanks to them.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Very glad to hear Judy.
We look forward to helping you and your truck the next time.

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by - Verified Customer

The guys here are nice and they let me know what I needed do

by - Verified Customer

The customer service was top notch and the techs were very informative.

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by - Verified Customer

Stamps did what they said they would do and did a pretty good job.

by - Verified Customer

charge 3.5 hours labor for a 2 hour job...happy with service and needed the correct repairs...just a little expensive

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you Craig. We use a standard labor guide referring to "book time" This is the same labor guide the dealership uses. We however offer a 2 year better warranty than the dealerships.

We look forward to helping you the next time.

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by - Verified Customer

We take our daughter's 2003 Honda Element to them for regular oil changes and regular maintenance. They do a good job and we trust them to keep our daughter's car safe and running great.

by - Verified Customer

I can't say enough good things about them. We relocated to the area 3 years ago and have had a ridiculous time trying to find a shop we felt like would give us straight information about the company condition of our vehicles. I found Stamps after I went searching for a 2nd opinion and I have been so pleased with them. I will only take our vehicles there.

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by - Verified Customer

Had a coupon for free oil change and then when the work was done was then told I needed synthetic oil and had to pay $40 for a free oil change! Would have been nice to know charge upfront beyond what coupon paid for

by - Verified Customer

Good.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank You Thomas!

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by - Verified Customer

Good repair, fair price. I asked for OEM grade parts and they said they got them for me.

by - Verified Customer

Very friendly and helpful. Took care of issue with the car.

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by - Verified Customer

They were honest.

by - Verified Customer

Reliable friendly service

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by - Verified Customer

I have used Stamps Auto for a few years now. I would not recommend anyone else other than them. Their staff is very courteous and professional. I would like to thank the manager Tim at this location, as he is very professional and courteous. We have several family members that bring their cars there because of his service.
Thank you Stamps Auto.

by - Verified Customer

The prices are very high.

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by - Verified Customer

JJ was very professional and helped resolve a part issue with my car

by - Verified Customer

Thanks Tim Adams

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Matt!

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by - Verified Customer

Work was done as promised and at the price quoted.

by - Verified Customer

Excellent service.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you, Brett!

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by - Verified Customer

All went very well. I was impressed with the customer service by Tim, the repair process, and the cost. I will definitely be going back.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Roger, thank you for taking the time to share your experience at Stamps Automotive with others. We're so glad you'll be back!

by - Verified Customer

Timely, honest and fairly priced service.

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by - Verified Customer

Confidence in this shop is low.

by

Everyone operated on a professional level. I was very pleased.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you!

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by - Verified Customer

I am from out of town and the shop was able to fix my van on New Years Eve, a Saturday.

by - Verified Customer

Tim was prompt with letting me know what was needed for my car.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you for that feedback, Rich!

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by - Verified Customer

It was okay, the same price as taking it to a dealership. The only difference was the price of the part may have been cheaper. I asked them to look diagnose the airbag light but they said that they saw nothing, when I picked up my car it was still flashing but I didn't say anything about it. The Technician also left the old gasket of the throttle body wedged in between the hood and the body of the car. There was no real proof of the repair needed at the time. I just trusted what they told me over the phone so on my part I should have looked into it more.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 22, 2016

Thank you, Thomas, for letting us know how our service was for you and your car. We will correct the concerns you have expressed and move forward. Thank you!

by - Verified Customer

Great service. Nice people and knowledgeable.

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Randy, thank you so much!

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by - Verified Customer

Customer service is great although the work on vehicles need to be inspected by a second pair of eyes for safety purposes.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank you Coy for your feedback. I do apologize for the inconvenience. I am glad that the issue has been resolved.
The store manager Tim will be in contact with you in regards to this.
Please feel free to contact me at michael@stampsauto.com.
Stamps Auto Team

by - Verified Customer

Great!

Reply from Stamps Auto - Queen Creek – by JanAtStamps November 17, 2016

Thank you, Kyle!

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by - Verified Customer

Car is performing as expected, no noise coming from rear of car. Thus far no apparent leaks.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

So far, so good, Warren! Remember that you have a NAPA AutoCare 3-year/36,000 mile Nationwide Warranty on the repairs we did. If you have any issues at all, please bring your car back to us or to any of the 14,000 Napa AutoCare Centers across the country. Thank you for your business.

by - Verified Customer

Stamps has always provided great service and is focused on being sure that the vehicles of their customers are safe and reliable. Thank You Stamps !

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Matt for your feedback.
You summed up our services very well.

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by - Verified Customer

Friendly staff, honest and trustworthy.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Those are very kind words, Darin. Thank you!

by - Verified Customer

Friendly staff and quality service at a reasonable price.

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by - Verified Customer

Great service!

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Thank you, Tyler!

by - Verified Customer

Excellent work and completed on short notice.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

That's a great report, Michael! Thank you!

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by - Verified Customer

Our first time at his shop. They are awesome & definitely will go back when necessary! They are courteous, respectful & know what they are doing! Thank you, thank, & thank you!!!

by - Verified Customer

Good to go...

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Very glad to hear Bob!

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by - Verified Customer

I need my AC checked and fixed. Tim was great at explaining what was going to happen and what was done.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

A/C is sometimes a complicated system. We have the tools and the staff to explain vehicle needs accurately.
Thank you Gabrielle

by - Verified Customer

This shop did a good job explaining the work before it was started. Plus did the work for the quoted price. The also accepted a Costco discount coupon. Customer service was better than other Stamps locations. Tim the shop manager was friendly. I will return in the future because of his customer service environment.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Tom!

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by - Verified Customer

Got alternator fixed & did oil change but tires weren't rotated as promised.

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Sorry the tires did not get rotated. Please contact us to schedule this to get done and we will take care of no charge.
We do hope the alternator is working as needed.
Thank you Cortney

by - Verified Customer

Need one answer about a wire clamp used instead of a pipe clamp. Will stop by the shop for an answer.Otherwise I am OK with the repair. THANKS.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 31, 2017

Thanks Tony. Stop by anytime for the answers you seek.

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by - Verified Customer

Everyone is friendly and easy to talk to.

by - Verified Customer

Swift, honest answers.

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by - Verified Customer

Excellent work!

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thanks Brenda!

by - Verified Customer

They did a great job!
Tim was great with communication.
Techs were clean and they had complimentary coffee in the waiting room.
Over all had an honest experience.
Thanks Stamps

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Coffee, Complimentary shuttle and a great staff. You will always find this at Stamps Auto!
Thank you Michael

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by - Verified Customer

I mostly do my auto work myself, but the price, quality, and respect this location offers is top notch.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Glad we are on the top notch status with you Doug. Glad to have helped you out with your vehicle needs.

by - Verified Customer

Great service, well explained and fair price.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Very great to hear Matt.
Thank you

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by

I got good service.

by - Verified Customer

Great service all the time!

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by - Verified Customer

We sure appreciate Tim and the team- they do a great job and always go above and beyond for us. Highly recommend!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Justin. We like Tim too!
Glad our Queen Creek service is outstanding for you.

by - Verified Customer

Always good service at a fair price.

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by - Verified Customer

Tim and Mike were very easy to deal with and I appreciated the quality of work that Stamps-Queen Creek performs.

by - Verified Customer

They have always been fair and honest.

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by - Verified Customer

Prompt courteous service is very much appreciated.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Great to hear Christine

by - Verified Customer

I was satisfied with the service and price.

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by - Verified Customer

I've always been pleased with their service.

by - Verified Customer

Satisfied with what has been done..though have no understanding of it. Just trust your work as I have no other choice.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Barbara, THANK YOU for entrusting us with your vehicle! Going to the mechanic is much like going to the doctor, right? Doctors often use words we don't understand and talk over our heads. But we know that they've spent years studying their craft ... so we trust them. It's the same way at Stamps Automotive. Our technicians have studied mechanics for many year in order to earn your trust. We appreciate your trust!

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by - Verified Customer

Good customer service. Some recommended services that were not required on the car. An oil change when the oil has just been changed for an example.

by - Verified Customer

They provide good service.

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by - Verified Customer

I felt that customer care was the utmost priority. A repair place is in business to make money, I'm ok with that. The best customer care needs to go along with charging good fees, Stamps Auto came through with that.

by - Verified Customer

Their customer service is by far superb. They always make sure that I understand the repairs that need to happen and why. As well as they show me. Either on my car or their computer service. They will also go above and beyond to make sure that my financial situation is take into account. And will likely prioritize the repairs that need to be made.

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by - Verified Customer

Excellent, friendly service.

by - Verified Customer

Took my suburban in twice to get the AC fixed, it is still not working. Took in a third time and they did not have time for me. My family is now suffering on our lengthy vacation. Fix the main problem first before your spiel about other services . I am NOT happy!!!

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Very sorry to hear Bart.
Please contacts our GM at michael@stampsauto.com
We can get you to our facility at Higley and see if they are able to reproduce the ac issues.
Thank you

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by - Verified Customer

Great customer service.

by - Verified Customer

Very efficient, knowledgeable, and friendly service.

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by - Verified Customer

Did a great job!

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you Cindy!

by - Verified Customer

They are efficient and friendly.

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by - Verified Customer

I was able to get the vehicle in very quickly. The problem was diagnosed and fixed within a couple of hours. Great service.

by - Verified Customer

I have no way to judge but I knew the car had problems. I heard they were honest, but the repairs cost twice what my car is worth. I had to have a safe car, so I had them do this. I'm hoping it was all necessary. They were polite.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Diana, thank you for your candid comments. One thing we can guarantee: all vehicles need regular maintenance. We hope that the repairs we did will keep you and your car safely on the road for a long time to come. Thank you for trusting us with your car. Please let us know if there's anything else we can do to help you!

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by - Verified Customer

Great job!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thanks Heather

by - Verified Customer

I came into the Stamps shop from out of town, they got me in and fixed my truck right the first time and got me on my way in record time, they even hooked my trailer back up to my truck, I have recommend to my to my friends if they need work on there cars go to stamps in queen creek

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Bond.
Glad we could assist you in your journey.
Thank you for your recommendations.

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by - Verified Customer

Second time at the shop and always appreciate the work and customer service. Will keep coming back

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

That is very glad to hear Jason.
We look forward to helping you on the 3rd visit and forward.

by - Verified Customer

Great service as usual appreciate the guys and Tim is a pleasure to do business with.

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by - Verified Customer

Inspection too long and was used to try to up sell me on things I don't need.

Reply from Stamps Auto - Queen Creek – by StampsAuto March 01, 2017

Thanks Morgan for your input.
Inspection of your vehicle is something we won't skip time on. When presenting your inspection to you , it is more used as education to you "the customer" as to how your overall vehicles condition is. You can fix anything you want and your vehicle will last as long as you want. We can only make our recommendations
Good luck to you.

by - Verified Customer

Excellent as usual. Thank you!

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by - Verified Customer

Awesome, attentive service from start to finish.

by - Verified Customer

I have been going to Stamps for years and they have been very honest and upfront about estimates and services needed.

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by - Verified Customer

Very impressed with the honesty and integrity of Tim, the Manager. Tells me what I need today, and what can wait until later. I especially like getting the pictures included in the inspection report. I will continue to use Stamps!

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Tim, thanks for taking the time to tell others about our "digital inspections." At Stamps Automotive, your technician will do a thorough inspection of your vehicle, including pictures, to let you know what needs to be done now, what can wait, and what might be coming up. It's a great program to give our customers a heads-up on what to plan for. Welcome to the Stamps family!

by - Verified Customer

Quick, simple and efficient. Loved that I could drop my car off late at night.

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by - Verified Customer

Tim, specifically, was very helpful in trying to help me with my vehicle, to temporarily avoid a big cost fix and after all avenues were explored and I had to bite the bullet and get the job done, he really helped me out by working with me in the cost.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Larry, we're glad Tim was able to help you with your repair. Regular maintenance is so important to our vehicles, but every once in a while, bigger repairs become necessary. We're grateful for your trust and confidence in Stamps Automotive to get you safely back on the road. Take care.

by - Verified Customer

environment is off

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by - Verified Customer

I've never been disappointed largely due to the service I always get from Mike and now Tim. Terrific place to do business with.

by - Verified Customer

If the job is not done to satisfaction, they will do everything they can to make it right.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Scott, that's the truth! We work very hard to make sure every customer goes away fully satisfied, and we're so glad you recognize that. Thank you for taking the time to tell others about Stamps Automotive!

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by - Verified Customer

Good quality repairs, and while cheaper than the dealerships, they are not cheap. However, you get what you pay for, and they do good work that has a great warranty and you know it was done right.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Trista, you hit it on the head! "You get what you pay for." We don't use the cheapest parts because "you get what you pay for." It's our job to provide you with the best quality for the best price. And every customer walks out the door with the NAPA AutoCare 3-year/36,000 mile Nationwide Warranty, honored at any of the 14,000 NAPA AutoCare Centers across the country. Thank you so much for taking the time give us a review.

by - Verified Customer

The guys are awesome.

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by - Verified Customer

Unprofessional. Store manager didn't admit clear mistake. No refund offer or free repair. Didn't wanna give me contact of district or general manager. I had to research myself. Also the general manager had no interest at all to solve the problem! WORST EVER!

by - Verified Customer

fixed what was wrong. on time and complete.

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by - Verified Customer

Stamps is very customer friendly. They are professional and great to work with.

by - Verified Customer

They did a full inspection and let us know what needed to be done on our vehicle but didn't insist any thing needed to be done ASAP and to get it done at our own convenience.

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by - Verified Customer

Stamps thoroughly looked into my problem and kept working on it until it was fixed.

by - Verified Customer

Stamps always does a great job, quick work, at a fair price. Our Jaguar can be tricky and expensive to fix, but Stamps does the best job we've found and gives us a good price.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you kindly Jeff.
Glad we can help you with your Jaguar needs.

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by - Verified Customer

Great job, professional, and friendly. Thanks!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thanks George!

by - Verified Customer

Quick, prompt, professional, and follow up with customers is great.

Reply from Stamps Auto - Queen Creek – by JanAtStamps September 29, 2016

Paula, thank you for taking the time to give us those comments. We're so glad you had a good experience at Stamps Auto!

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by - Verified Customer

A bit pricey.

by - Verified Customer

Good service and customer friendly.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 11, 2015

Thank you John for taking the time to give us your thoughts.
Stamps Auto Team

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by - Verified Customer

Called ahead about changing a battery in myX5 and asked if they could get me in. The man I spoke with was not only friendly, but quoted me a range for the price. Once I got there they had me in and out of there in less than an hour. They were friendly, prompt and the price was reasonable.

by - Verified Customer

Treated with respect. Given a quote and time. Work done on time and on budget. No additional work 'required.' This will be our new shop. Thanks so much.

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by - Verified Customer

Everyone there was super friendly, service was relatively quick, and there was a pleasant waiting area for my 3 year old.

by - Verified Customer

Customer service was wonderful

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Elizabeth for leaving us feedback!

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by - Verified Customer

I appreciate the cleanliness, professional attitude of all the employees. Contacting us asap with questions or info is much appreciated.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you Robert! We look forward to helping you in the future.

by - Verified Customer

The best most honest service. Felt that i was given genuine honest information! Highly Recommend!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Beth!

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by - Verified Customer

These guys provide good honest service. They don't up sell the unnecessary.

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Thanks for your feedback Mark.

by - Verified Customer

Well maintained shop. Great customer service

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

State of the art inspections, Brand new up to date alignment machine and flush machines.
Staying current with updates are needed in our line of work.
Thank you Dennis.

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by - Verified Customer

Fast, honest, friendly, service. A great shop to work with!

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank you very much Jake!
We love to hear when we are doing great for our customers.
Stamps Automotive Team

by - Verified Customer

We got in same day for an appointment which was great! My car was repaired correctly and timely. My only complaint is that I was quoted a price and when I told them I was going to pick up my car because I had been given a lower quote somewhere else they called me back and said they would lower their price. I don't understand why I couldn't have been given the lower price to begin with.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you Jessica, I will talk to our management about this and see what we can do for next time.
Thank You for your feedback.

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by

Good service.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You verified customer!
Stamps Team

by - Verified Customer

Convenient,

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thanks!

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by

Friendly and helpful.

by - Verified Customer

Twice I have been told by other facilities I need certain repairs. Stamps determined this to be false and notified me.Very impressed

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Mark. Glad our honesty served you well.

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by - Verified Customer

Tim was great, service OK, parts not available at time of service. I think Wayne is trustworthy.

by

Bad service,

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

We are always working to make sure we provide good service! We are sorry to hear about your experience.

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by - Verified Customer

Very nice and we'll priced.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank You Tracy
Stamps Automotive Team

by - Verified Customer

I received 2 quotes on further repair work that needed to be done. Got a 2nd opinion on one of the quotes and was pleased to find out that the fluid leak was only required the hose to be tighten, The quote at Stamps was for a $500.00+ radiator repair job. Really makes me question the accuracy / honesty of the process. I've used Stamps quite a bit and up to this this time I've been pleased. Not sure that I'll return for anything other than a oil change.

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by - Verified Customer

I have been to stamps auto before and they did a great job. They didn't try to upsell me on anything and told me the truth. I appreciate that. I'll go back. again.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Donavon, We are greatly appreciative for your review on our facility. At our 6 shop locations we want to be known as "the honest shop" We will let you know when your vehicle needs attention now or later.
Thank You for your business sir!
Stamps Automotive Team

by - Verified Customer

Good service . Reasonable prices. Honest repair shop.

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by - Verified Customer

Staff was very knowledgeable, kind and understanding.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks for taking the time to leave us some feedback.

by

Very friendly staff and efficient.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you for the feedback.

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by - Verified Customer

Excellent customer service, quick estimate, drove me home while 5 hey worked on my car.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Shuttle service is always available for customers that live within reason from our repair facility.
Thank you Annie

by - Verified Customer

Horrible customer service. Overcharged.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Stamps Automotive has been in contact with both Angela as well as her husband to bring the vehicle back into our facility for another diagnostic check. They both agreed to do so, however we have not seen the vehicle back at any of our locations.
Our explanations of the issues and recommendations on her vehicle were explained thoroughly and she was given our diagnostic report with our findings.
Stamps Automotive is willing do another vehicle diagnostic on Angela's vehicle to identify and resolve the problem.
Stamps Automotive Team

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by - Verified Customer

All the guys were friendly, easy to talk to.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you.

by - Verified Customer

They are quick, efficient and reliable.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you so much!

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by - Verified Customer

I like that it's located so close to where I live, and the that the work was done as quickly as it was. Thank you

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Glad we moved close to your house Todd.
Very convenient to most of Queen creek and the east side of Gilbert.

by - Verified Customer

All was as promised.

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Kept promises are the best promises, Charlie! Thank you for your business.

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by - Verified Customer

They are good.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you for the feedback.

by - Verified Customer

Amazing evening. All round great experience

Reply from Stamps Auto - Queen Creek – by JanAtStamps December 09, 2016

Great to hear, Joshua! We look forward to seeing you again when you need us.

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by - Verified Customer

Great Job!!! Manager is Top- Notch!!
*In fact, there is another Stamps Auto closer to my house, but I've been here before, so I'm happy to drive a bit further.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Jeremy.
Glad you enjoy our staff as much as you do.
Thank you for your feedback

by - Verified Customer

Stamps has always done a great job of taking care of me and giving me competitive quotes and letting me know exactly what is wrong.

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by - Verified Customer

The personnel are always friendly and take the time to explain any repairs, or possible repairs. They don't pressure you into any decision, but are always honest about the urgency of any repairs.

by - Verified Customer

Julio was friendly, explained everything and did a great job.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Karen!

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by - Verified Customer

Came in with a coupon for a free oil change. I will definitely be back. Very courteous and professional. Extremely thorough. No pressure.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Great to hear Monica!

by - Verified Customer

Always receive the best service and always highly recommend this location to anyone I know in need of service

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you very much Laurie!

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by

Not as friendly as previous ownership.

by - Verified Customer

Good customer service and prices.

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by - Verified Customer

We have done business with this company for years.

by

They were very friendly.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you for taking the time to leave us feedback.

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by - Verified Customer

Had my radiator replaced and they didn't recharge my a/c properly after disconnecting it. Then denied having any responsibility.

by

Damage was done to the driver's door during the service.

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by - Verified Customer

Great service... Fast and complete.... They explain everything and don't hide charges.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks for taking the time to leave us a review.

by - Verified Customer

I really appreciated the email they sent with photos explaining what needed work and why.

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by - Verified Customer

Great people.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thank you!

by - Verified Customer

Very professional. Would recommend.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Larry

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by - Verified Customer

They are good and honest.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Thanks for taking the time to leave us a review.

by - Verified Customer

Overall was an ok experience but I wouldn't recommend them to others. Pricing was way too high in my opinion. Told me they would give me free oil change but in the end charged me and didn't even put full synthetic or the right oil. With a almost 5k bill you'd think I wouldn't get nickel and dimed on an oil change that was agreed upon in the beginning to be free. When I mentioned it he just kind of looked at me like I was stupid for asking for it. Also think the diagnostic fee still charged on a 5k bill is ridiculous...but how can I argue with a ridiculous policy. It's just crazy how easily they could have made me a super happy customer but I saw no effort in the end to care about that. However, I did appreciate the good communication with calling me and giving me updates.

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Hello Greg.
Looking into this invoice it shows the oil change was discounted off of your bill. A free oil change will always be on a customers bill to take the product out of inventory.
Also employees aren't able to "zero" out an items, Only discount at the bottom.
This also helps keep track of discounts.
Thank you for your business and we are glad the car and the communication is doing just fine.

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by

They did a great job.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 01, 2017

Awesome Thank you!

by - Verified Customer

Great visit. Good oil change. Friendly service.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Anthony.Very glad to have served you.

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by - Verified Customer

Very professional and friendly

Reply from Stamps Auto - Queen Creek – by StampsAuto October 16, 2017

Thank you Elizabeth

by - Verified Customer

Good job done

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by - Verified Customer

Great customer service.

by - Verified Customer

The shop is clean and well staffed.My repairs were done in a timely matter and done well.

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by - Verified Customer

Really appreciated the photos of the car inspection. Helped us make repair decisions quickly!

by - Verified Customer

Happy with every aspect except that I wasn't offered my old parts that were hopefully replaced. How is a customer to know if the new part was installed if the inoperable part was offered back to the customer?

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by - Verified Customer

Friendly service, good work

Reply from Stamps Auto - Queen Creek – by StampsAuto July 15, 2017

Thanks Zachery

by - Verified Customer

Very satisfying experience. Would recommend to my family and friends.

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by - Verified Customer

Great!

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Daniel.

by - Verified Customer

Had coolant flush and transmission flush performed, they explained the process and materials and chemicals used. I was satisfied with the service.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thanks Phillip!
We have top notch machines to do all of the flushes we perform.
Great products that help your vehicle to last longer.

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by - Verified Customer

Always treated with respect when I need services done.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Uvon!. Glad we could help you with your BMW needs.

by - Verified Customer

Great place.

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by - Verified Customer

Massive BMW leak was fixed accurately. Very impressed with the master technicians they have working there.

Reply from Stamps Auto - Queen Creek – by StampsAuto May 17, 2017

Thank you Jon.
European vehicles can be tricky at some points but we have a skilled workforce that can take care of 99% of everything.

9 verified customers did not leave comments but provided these ratings:
by Brent , Donaldand 1 other verified reviewer
by Trisha
by Aaron
by Linda, James
by Kent
by Jack

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
86
CUSTOMER AMENITIES
95

The Queen Creek location of Stamps Automotive has been serving the local community since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing quality automotive repair coupled with the good customer service. Our review of this shop revealed they are achieving this goal. This location features a team of automotive professionals committed to ongoing training and staying current on the latest technology. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile Nationwide warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Wireless Internet

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Make Stamps Auto your East Valley auto repair shop with 4 convenient locations in the Gilbert, San Tan Valley, and Queen Creek areas. Come visit us for all your automotive service, maintenance, and repair needs. All of our East Valley auto repair shops offer fast and reliable service to keep you up and running and save you time!

Are you tired of paying the dealership and arm and leg to get even basic repairs done, but you want an expert mechanic that knows your car inside and out? Save against high dealer costs with our competitive pricing! At Stamps Auto, our business is built on our reputation. As a certified NAPA AutoCare Center, our fast and reliable service keeps our customers coming back. Visit today and we’ll treat you like a part of our family.
Keep up to date by following us on Facebook (https://www.facebook.com/stampsauto) and Twitter (https://www.twitter.com/stampsauto)

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Stamps Auto - Queen Creek
It started happening today while driving h...
Hello Jennifer, With all of the gathered information, it sounds like you may have a shifting linkage issue or that the transmission may be slipping. I would not recommend driving the vehicle as it may cause more damage. I would bring your vehicle to an auto repair facility soon. If you need any help with a tow service we can help provide a quality company for a tow. If any further information is needed please feel free to call one of our facilities, We have 4 locations in the east valley.
480-655-6101
Thank You and Good Luck
I'm looking for spare parts and want t...
I am very sorry, but not enough information is given. I would Google it to be honest. Or call an import shop that will give you better interchangable ideas.
Thank You.

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