Springdale Automotive - Westport Rd

(502) 912-8860
73 Verified Reviews

7:00am to 6:00pm
8:00am to 4:00pm


9260 Westport Rd
Louisville, KY 40242 USA


  • Seth Jones, Manager
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 60 Years of Car Repair Experience

Springdale Automotive - Westport Rd Reviews


73 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer October 25, 2017

Thank you for your expertise and service.

by - Verified Customer October 23, 2017

Had an oil change. They couldn't figure out what air filter to use, though if they had read my history, they would have seen previous oil change. Took over 2 hours, but they were very focused on getting me out the door.

by - Verified Customer October 11, 2017

Went fine!

by - Verified Customer October 05, 2017

Shop was very nice but my car was pulling right and not correctly balanced when returned. I took it back and it was fixed correctly the second time

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by - Verified Customer September 28, 2017

Always courteous and professional!

by - Verified Customer September 26, 2017

Ok for an oil change.

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by - Verified Customer August 21, 2017

While the mechanical work of this shop is fair and the demeanor of the employees and owner is pleasant, it is clear that Arlis and his employees are disorganized and unable to communicate progress or estimates with any degree of accuracy, and the appointment system is an obvious sham as preparation work will NOT be done in advance of work performed, leading to severe, unnecessary delays.I highly recommend avoiding this shop until they get their act together with regards to customer service and planning.

by - Verified Customer August 20, 2017

I was satisfied.

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by - Verified Customer August 17, 2017

A great place to have repairs done to your vehicle. Friendly and honest employees.

by - Verified Customer August 13, 2017

I feel like the service was great and the guy I dealt with was very easy to work with. He made sure I understood everything before I was done.

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by - Verified Customer August 10, 2017

I brought the BMW X3 in with a 4x4 light coming on. Arlis could not find the issue that was causing the issue. after researching the issue on the internet I called and told him that it could be caused by a low battery. He called back and said it was not the battery and quoted me two quotes, $2000 and $4000 to investigate an actuator issue. I had my son pick up the car and go to Autozone for a battery. Arlis decided to tell my son how i was making a mistake and would regret it. The new battery fixed the problem. Arlis charge me over $140 and basically did nothing.

by - Verified Customer August 03, 2017

I had called to get my oil changed AND my AC Serviced. I brought it in on Friday and the oil was only changed. Whoever took my reservation before failed to write down that I wanted my AC Serviced also.

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by - Verified Customer July 31, 2017

Springdale Automotive not only does a good job, they keep you apprised of every step via emails.

by - Verified Customer July 16, 2017

Very dependable.

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by - Verified Customer July 06, 2017

Repair was in time and under budget.

by - Verified Customer July 04, 2017

The service is excellent.

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by - Verified Customer June 22, 2017

Oil change and tire rotation, Routine maintenance check also performed

by - Verified Customer June 19, 2017

Great people, fair price and on-time as promised.

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by - Verified Customer May 16, 2017

Service and kindness was much better than I expected. Will return for more repairs.

by - Verified Customer May 03, 2017

Had wheel bearings replaced. Also bad clutch fan and blade plus oil change and tire rotation. Quick service and great updates while repairs being made. Outstanding staff.

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by - Verified Customer March 17, 2017

I had the oil changed. Was originally going to have to drop it off and leave it but when I got there they were able to take it right away so I waited. I didn't have to wait long and the staff was pleasant as always.

by - Verified Customer March 12, 2017

Great service and exceptional work

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by - Verified Customer March 05, 2017

Good job

by - Verified Customer February 23, 2017

I feel very secure in having Westport Springdale perform work on my car. I trust them and have been very pleased with all service appointments. I also appreciate the shuttle service, as occasionally need to use this.

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by - Verified Customer January 26, 2017

I have taken cars to this shop multiple times and every time a part was installed I have had to return it to have it replaced.

by - Verified Customer January 19, 2017

Thanks for your professionalism.

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by - Verified Customer January 11, 2017

Springdale has always done a good job. This time was no exception.

by - Verified Customer January 08, 2017

Good service, honest price. didn't try to pressure me into anything. Was honest with me about how long it might take, which I appreciate.

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by - Verified Customer January 06, 2017

These guys do an excellent job. They handled my warranty claim without giving me the runaround.

by - Verified Customer January 06, 2017

I came in for an oil change and transmission flush. I also asked for the rear wiper to be changed. 4 hours later, it was 'finished,' and when I looked at my car, the wiper had not been changed. I went back in to ask about it and had to wait another 30 minutes. Then, the tires weren't topped off as promised in my oil change. So, I went back again. And, a new sticker wasn't put in. These are all minor things, but I'm doubting the shops attention to detail and what about the things that I can't easily notice??

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by - Verified Customer January 06, 2017

Arliss runs a great shop; very friendly and knows his regular customers!

by - Verified Customer December 26, 2016

Always a pleasure. Arliss is great!

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by - Verified Customer December 21, 2016

Always a good experience here!

by - Verified Customer December 21, 2016

This shop does quality work that they guarantee. I trust the staff to be honest with me about needed repairs. I've never felt pressured, which is a relief compared to treatment I have experienced at other repair shops.

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by - Verified Customer December 21, 2016

Loved it! Will visit whenever needed.

by - Verified Customer December 18, 2016


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by - Verified Customer December 15, 2016

Simply good and what I expected.

by - Verified Customer December 14, 2016

Excellent service.

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by - Verified Customer December 13, 2016

I really like having my car repaired at Springdale-Westport Rd. All the service advisers that I have dealt with have been really knowledgeable and will let me know what needs to be completed now. They will also give me estimates on other services that are recommended for my vehicle for future reference.

by - Verified Customer December 09, 2016

All is well at this time so I assume the problems have been fixed.

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by - Verified Customer December 09, 2016

Everyone always explains what needs to be done and do a great job.

by - Verified Customer November 29, 2016

I like to deal with Arlis. I trust him.

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by - Verified Customer November 25, 2016

Had an alternator replaced. Shop called and gave me a price, but when I went to pick up the car the price was almost $300 more. They said the part had changed and that there were shop supplies and other charges. They reduced it to 'only' $200 more than the quote and acted like they were doing me a favor.

by - Verified Customer November 24, 2016

Arless and Daniel are very helpfull and take an interest in me and my vehicles. I'm very happy with the service. Thanks

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by January 30, 2015

They are accommodating and helpful, and they get the job done. I sometimes feel like they upsell, as if I need additional service. I check it out elsewhere to see if I really need it.

by - Verified Customer January 28, 2015

I've been going to them for years. They are friendly, honest, and dependable.

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by - Verified Customer January 23, 2015

I think the pricing is a little expensive.

by - Verified Customer January 21, 2015

They did the work in a timely manner, they were very nice and they gave me all of the information on my vehicle so that I can stay up to date on everything.

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by - Verified Customer January 19, 2015

Had amazing service, their staff is friendly and informative.

by - Verified Customer January 18, 2015

They have great customer service and quality work.

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by January 18, 2015

They have great customer service and are great people. The owner has a great reputation.

by - Verified Customer January 13, 2015

Service was very good. Some of the charges weren't what I thought they should have been, but the service was very good.

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by January 12, 2015

They get me in right away, first thing in the morning. They got me in and I really appreciate that. They went over and beyond.They got my car repaired and I got to work on time.

by - Verified Customer January 11, 2015

I am happy with the work, the effectancy, and the time it takes to complete job.

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by - Verified Customer January 08, 2015

They did a good job, quick and no problems. Convenient, local, they're nice.

by - Verified Customer January 07, 2015

They got good service, do a good job, price is right. On time, prompt, and they're friendly, and quality work.

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by - Verified Customer January 07, 2015

They had great customer service and they took care of everything I needed.

by - Verified Customer January 07, 2015

I have had two cars serviced there. One of them still has a leak, and the second one they left the hood brace unattached in the car which means the brace flops around and hits the fan and the belt is moving under the hood.

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by - Verified Customer January 06, 2015

They had nice service and they were very helpful. They were quick to take a look at my problem and to fix it properly.

by January 06, 2015

I just was very happy with what they have done. They were quick in their service.

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by - Verified Customer January 02, 2015

They had my car ready when they said it would be, they charge good prices and it is very easy to get in and out of the shop. Going to their shop is convenient for me, they have several locations so that if they are busy at one you can just go to another. Convenience is very important to me.

by - Verified Customer December 19, 2014

My experience there was positive.

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by - Verified Customer December 12, 2014

I received cost effective and reliable service and repairs.

by - Verified Customer November 27, 2014

Usually good at diagnosing a problem.

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by October 20, 2014

People we very friendly and the work was great.

by September 24, 2014

They were going to do work that I found out should not have been done on my car. Also, they did not top off all fluids.

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by - Verified Customer September 04, 2014

Pure confidence that Springdale will get it right at a fare price!

by - Verified Customer August 27, 2014

I received a detailed email notification of problems. Prices are above average.

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RepairPal Scorecard


The Westport Road location of Springdale Automotive has been serving the local community since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “accommodating”, “reliable”, and “convenient”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
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  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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  • iATN


Springdale Automotive has been owned and operated by the Shelton family since 1995. All Springdale Automotive locations are equipped with the highest quality in modern technology and equipment in the automotive repair industry. Our ASE Certified technicians and knowledgeable service advisors are trained in the most current automotive repair practices and have years of experience to ensure that you are getting the best quality repair work on your vehicle. Our friendly staff is here to make your automotive experience as smooth as possible. You can relax in our newly remodeled waiting area that offers complimentary coffee, fresh popcorn, free Wi-Fi and cable TV, or our shuttle service can drop you off at work or home and pick you up once your vehicle is ready! All our locations are linked so that you can go to any Springdale Automotive location and your vehicle’s history is accessible.


  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Springdale Automotive - Westport Rd
Tire monitor gauge will not shut off.<br>P...
Tire Pressure Monitor Sensors (TPMS) are very sensitive, if the tire pressure is off 3-5 lbs it can set the tire light off. Some cars even if the spare is low it will keep the tire light on. Make sure all tires even the spare are at the proper inflation level (found on the sticker on the inside of the door) Nitrogen is 3x bigger molecules then air molecules, nitrogen does not fluctuate with weather temperature like air does. Nitrogen will keep your tires inflated longer and keep that tire light off longer. Nitrogen helps the most on vehicles with chrome rims, there is no moisture in nitrogen like there is air so your less likely to see your chome start to chip and flake away.
i have also turned the car off sat 5 to 10...
If you are losing coolant and having to add it daily it is normal for the temp gauge to slowly go up. It may have a coolant leak or a blown head gasket. A simple Pressure Test to the cooling system will indicate if you have a leak or not. Combustion test will tell you if you have a blown head gasket or not. Without proper testing its hard to say what the problem is.
Ok so let&#39;s name everything I&#39;ve d...
A flashing CEL (Check Engine Light) is something serious to be concerned about. A flashing CEL indicates that your vehicle’s engine is misfiring, or worse. From the information you have given it would be very hard to say exactly what is wrong with the vehicle. Guessing and throwing parts at a problem can get very expensive. I would recommend taking it to a repair shop and paying for diagnostic. It could be a number of things at this point. What type of codes is the check engine light giving you? What type of plugs did you install ? Does the vehicle have compression?
The window has fallen and I want to pick ...
Most of the time when the window has come off track the window regulator may be binded up or the window regulator has broke and is unable to hold the window. To verify fix, you would need to take off door panel and inspect the window motor and regulator assembly.
Every time I get into my vehicle and start...
Most of the time you will have to order the updated maps from your local dealer or online. I don't think they are more then 100$ very simple once you get the CD
When I take off from a stop under accelera...
Could also be a clogged up catalytic convertor. A Shop could perform a back pressure test to determine this but could be a possible issue.
Only when starting the car,it jerks and i ...
You could have a coil starting to go out or fouled out spark plugs. The best way to diag this issue would be to leave it overnight at a repair shop so the technician can try and duplicate your issue when first starting.

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