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Springdale Automotive - Jeffersontown

(502) 822-4386
67 Verified Reviews
brandi@springdaleautomotive.net

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

10700 Plantside Dr
Louisville, KY 40299 USA

AUTO REPAIR EXPERIENCE

  • Brandi Boller, Manager
  • Established 1995
  • 2 Auto Repair Mechanic on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience

Springdale Automotive - Jeffersontown Reviews

OVERALL RATING

67 Verified Reviews
5 stars
(47)
4 stars
(15)
3 stars
(3)
2 stars
(1)
1 star
(1)
by - Verified Customer June 01, 2017

Excellent service

by - Verified Customer May 11, 2017

Good job as always!

by - Verified Customer May 10, 2017

I had my oil changed and brief inspection of brakes and tires performed. They did a great job.

by - Verified Customer May 09, 2017

Love Go Greene!

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by - Verified Customer April 25, 2017

Attentive, caring, professional.

by - Verified Customer April 24, 2017

They were very helpful and accommodating

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by - Verified Customer April 18, 2017

I will be back. Nice job.

by - Verified Customer March 29, 2017

Brandi and the guys are great. They always treat you like they really care.

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by - Verified Customer March 19, 2017

Fast excellent service. They gave me a detailed description of the work that was done and of repairs I might need in the future. Never felt pressure to have anything done . Will be going back.

by - Verified Customer March 05, 2017

Many things on the bid did not require repair I wanted the current issue addressed and nothing else.

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by - Verified Customer March 02, 2017

Great service, very friendly staff.

by - Verified Customer February 28, 2017

I always tell people where I take my car for an oil change. Everyone is always polite.

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by - Verified Customer February 15, 2017

All good

by - Verified Customer January 24, 2017

Our van had practically stop functioning due to a transmission issue. They had us in the shop and due to a recall issue out and fully repaired in 3 days total. They were courteous and professional in every step of our dealings with them. Highly recommend them for any vehicle needs.

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by - Verified Customer January 17, 2017

They are the best!!

by - Verified Customer January 12, 2017

Brandi was awesome! I walked in without an apt. and asked for an oil change and to check to see why my headlights were not working. They gave me a ride to my office so I wouldn't have to wait! They fixed everything that afternoon! Great service.

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by - Verified Customer January 09, 2017

Courteous and efficient.

by - Verified Customer January 05, 2017

Excellent customer service and friendly staff members.

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by - Verified Customer January 02, 2017

Diagnosed problems efficiently.

by - Verified Customer December 28, 2016

Good service.

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by - Verified Customer December 26, 2016

Car was fixed properly and the price was fair considering the repairs done.

by - Verified Customer December 15, 2016

Always a pleasure to work with staff when I need a fix.

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by - Verified Customer December 13, 2016

Saved money on repair. Thank you!

by - Verified Customer December 12, 2016

Great staff, especially Brandi!

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by - Verified Customer December 08, 2016

Great experience!

by - Verified Customer December 08, 2016

I own 3 vehicles that Springdale perform regular maintenance on for over 3 years. Every visit for myself and my family has been A+ service consistently. We have sent other family members and friends to Springdale and all have been happy with the respectful courtesy service from all the staff. Thanks and keep up the great service you give.

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by - Verified Customer November 30, 2016

Excellent as usual. They maintain all 4 of my vehicles.

by - Verified Customer November 28, 2016

Brandi and Chaf do great at getting me in and out as quickly as possible.

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by - Verified Customer November 28, 2016

Excellent.

by - Verified Customer November 25, 2016

Very professional, courteous, and timely.

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by - Verified Customer November 25, 2016

Excellent !

by - Verified Customer November 20, 2016

I was pleased with the service I received every thing was explain clearly.

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by - Verified Customer November 16, 2016

Thanks!

by - Verified Customer November 16, 2016

Good place, headlights look like new!

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by - Verified Customer November 15, 2016

Great service.

by - Verified Customer November 13, 2016

Great Work and Customer Service.

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by - Verified Customer November 10, 2016

I can always count on Springdale-Jeffersontown to being able to correctly diagnose the problem, fix it as and when promised and try to get me to agree to work that isn't needed. Thank you Brandi and crew!

by - Verified Customer November 08, 2016

We like bringing our cars here rather than the dealer.

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by - Verified Customer January 29, 2015

Great service, dependable.

by - Verified Customer January 27, 2015

Brandy is very helpful. I always get a ride to work if needed. They explain exactly what I need to have done to my car. They don't try to "sell" me anything that I don't need! :)

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by January 26, 2015

Very personable, very attentive, very prompt, very convenient location, great people. Randy provides great customer service for Springdale.

by - Verified Customer January 26, 2015

Great service and explanations.

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by - Verified Customer January 25, 2015

They did a great job. They did an excellent job.

by - Verified Customer January 20, 2015

Excellent service, fair pricing. Fair pricing compared to a dealership.

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by - Verified Customer January 13, 2015

They provide very good service.

by - Verified Customer January 08, 2015

Good service, and friendly, and it was a great experience. They fixed the problem.

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by - Verified Customer January 06, 2015

They appeared to be good honest people.

by - Verified Customer January 05, 2015

They didn't do any crazy add ons. Extra service, they do what I asked them to do. They had the shuttle available, to take me to work and back. It is convenient.

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by - Verified Customer January 04, 2015

The company that I work for has our company cars serviced there. I started going there with my personal vehicle because of how much I liked the work they do. They are friendly, fast and very reasonably priced.

by - Verified Customer December 18, 2014

They fixed my vehicle right the first time.

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by - Verified Customer December 09, 2014

Very friendly and very professional.

by - Verified Customer December 07, 2014

They do a good job on my car. They did not over charge it and they fixed what needed to be fixed.

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by November 25, 2014

They are very prompt, very clean, and they called when the car was done.

by - Verified Customer November 19, 2014

Have had repair work done there before & was very satisfied.

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by - Verified Customer November 18, 2014

Very quick, friendly and professional.

by - Verified Customer November 12, 2014

My truck broke down, they got me a new transmission, replaced my radiator, service was prompt, a mechanic picked me up. Since then, I use them for maintenance on my truck. They do good work and have good customer service.

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by - Verified Customer November 09, 2014

They do good work but a little expensive.

by - Verified Customer November 04, 2014

They do a great job and have great customer service. They give free rides which makes it convenient.

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by October 20, 2014

Good quick service and scheduling.

by October 06, 2014

They get the job done. It's good service.

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by - Verified Customer September 25, 2014

Dependable family owned business.

by - Verified Customer September 18, 2014

They were very informative and friendly. I dropped my car off and they took me to work. They did a really good job on the oil change.

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by - Verified Customer September 17, 2014

Terrible service and inferior parts.

by - Verified Customer September 10, 2014

I like the quality of the work and the quality of the people. They have always done quality work and timely work. They tell me a time it is always ready. Timely customer service.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

The Jeffersontown location of Springdale Automotive has been serving the local community since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “convenient”, “dependable”, and “professional”. This location features a team of automotive professionals whose commitment to ongoing training and years of experience ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Springdale Automotive has been owned and operated by the Shelton family since 1995. All Springdale Automotive locations are equipped with the highest quality in modern technology and equipment in the automotive repair industry. Our ASE Certified technicians and knowledgeable service advisors are trained in the most current automotive repair practices and have years of experience to ensure that you are getting the best quality repair work on your vehicle. Our friendly staff is here to make your automotive experience as smooth as possible. You can relax in our newly remodeled waiting area that offers complimentary coffee, fresh popcorn, free Wi-Fi and cable TV, or our shuttle service can drop you off at work or home and pick you up once your vehicle is ready! All our locations are linked so that you can go to any Springdale Automotive location and your vehicle’s history is accessible.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Springdale Automotive - Jeffersontown
Tire monitor gauge will not shut off.<br>P...
Tire Pressure Monitor Sensors (TPMS) are very sensitive, if the tire pressure is off 3-5 lbs it can set the tire light off. Some cars even if the spare is low it will keep the tire light on. Make sure all tires even the spare are at the proper inflation level (found on the sticker on the inside of the door) Nitrogen is 3x bigger molecules then air molecules, nitrogen does not fluctuate with weather temperature like air does. Nitrogen will keep your tires inflated longer and keep that tire light off longer. Nitrogen helps the most on vehicles with chrome rims, there is no moisture in nitrogen like there is air so your less likely to see your chome start to chip and flake away.
i have also turned the car off sat 5 to 10...
If you are losing coolant and having to add it daily it is normal for the temp gauge to slowly go up. It may have a coolant leak or a blown head gasket. A simple Pressure Test to the cooling system will indicate if you have a leak or not. Combustion test will tell you if you have a blown head gasket or not. Without proper testing its hard to say what the problem is.
Ok so let&#39;s name everything I&#39;ve d...
A flashing CEL (Check Engine Light) is something serious to be concerned about. A flashing CEL indicates that your vehicle’s engine is misfiring, or worse. From the information you have given it would be very hard to say exactly what is wrong with the vehicle. Guessing and throwing parts at a problem can get very expensive. I would recommend taking it to a repair shop and paying for diagnostic. It could be a number of things at this point. What type of codes is the check engine light giving you? What type of plugs did you install ? Does the vehicle have compression?
The window has fallen and I want to pick ...
Most of the time when the window has come off track the window regulator may be binded up or the window regulator has broke and is unable to hold the window. To verify fix, you would need to take off door panel and inspect the window motor and regulator assembly.
Every time I get into my vehicle and start...
Most of the time you will have to order the updated maps from your local dealer or online. I don't think they are more then 100$ very simple once you get the CD
When I take off from a stop under accelera...
Could also be a clogged up catalytic convertor. A Shop could perform a back pressure test to determine this but could be a possible issue.
Only when starting the car,it jerks and i ...
You could have a coil starting to go out or fouled out spark plugs. The best way to diag this issue would be to leave it overnight at a repair shop so the technician can try and duplicate your issue when first starting.

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