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Springdale Automotive

(502) 822-2477
84 Verified Reviews
kurt@springdaleautomotive.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

8005 Brownsboro Rd
Louisville, KY 40241 USA

AUTO REPAIR EXPERIENCE

  • Kurt Shelton, Owner
  • Established 1995
  • 2 ASE Certified Auto Technicians
  • 70 Years of Car Repair Experience

Springdale Automotive Reviews

OVERALL RATING

84 Verified Reviews
5 stars
(52)
4 stars
(24)
3 stars
(6)
2 stars
(1)
1 star
(1)
by - Verified Customer October 19, 2017

Been a Springdale customer for decades and will continue :)

by - Verified Customer October 15, 2017

Good

by - Verified Customer October 05, 2017

Great.

by - Verified Customer September 28, 2017

Work done well!

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by - Verified Customer August 22, 2017

Very good service.

by - Verified Customer August 20, 2017

Took my van to Westport Springdale. Told me it was motor blower that was going to be $1000, Honrstly don't even think he looked at it. Didn't trust the techs opinion. After talking to my dad that has knowledge of cars told me he thought it was resistor. Took it to brownsboro Springdale and Jordan took care of me and checked it out... It ended up being only the motor blower resistor only which is s much cheaper fix. Will not steer away from brownsboro Springdale again. Jordan was awesome and trustworthy.

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by - Verified Customer August 18, 2017

The work was quick, but the person outside was little rude. He didnt explain me what work was done, but I had to ask him exactly what was done. And he was very short on his explanation. His name was Aaron if I am not wrong. Maybe he was just busy, but I would have appreciated if he would have taken couple extra min to explain the repair done. Work was done well though. Thank you.

by - Verified Customer August 18, 2017

Very pleased

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by - Verified Customer August 18, 2017

This shop always treats me well, completes the work quickly and prices are fair. I am very glad to have them close by!

by - Verified Customer August 16, 2017

Kurt runs a top notch shop and has for years!!

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by - Verified Customer July 28, 2017

Thanks clean and friendly

by - Verified Customer July 26, 2017

Professional service, and a fair price. Jordan is very amiable. Would definitely recommend!

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by - Verified Customer July 11, 2017

I appreciated the text option available. Also, the service email explained all well.

by - Verified Customer July 06, 2017

Went in first for fuel pump warranty repair. Got it back the day I left for vacation and it stalled out again. In the meantime the radiator busted. The car needed the fuel filter replaced ( thought that should have been looked at before it was released to me the first time. Radiator seems to be doing fine. Everything for now is fine. It's an old car with lots of miles. I think they did okay, just not outstanding.

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by - Verified Customer June 19, 2017

Great Experience, Fair price, highly recommend

by - Verified Customer June 14, 2017

Satisfied with my experience at Springdale

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by - Verified Customer June 05, 2017

Kind, sincere, fair price, convenient with pick up service. Very thankful.

by - Verified Customer May 25, 2017

Good.

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by - Verified Customer May 25, 2017

Consistent service

by - Verified Customer May 21, 2017

Thank you

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by - Verified Customer May 08, 2017

Satisfied.

by - Verified Customer May 02, 2017

Always great service

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by - Verified Customer April 26, 2017

They did a great job. Identified and fixed the problem timely. Review the vehicle and reported on other issues found without pressuring to repair anything.

by - Verified Customer April 18, 2017

Service was quick and accurate.

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by - Verified Customer April 14, 2017

All good.

by - Verified Customer March 23, 2017

Good work.

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by - Verified Customer March 15, 2017

I had an issue diagnosed at a dealership. I brought the car to Springdale for a second opinion and they provided an alternate solution that was preferable and much cheaper. I have appreciated the friendliness and helpfulness of Chad and Jordan and have been a customer for several years.

by - Verified Customer March 06, 2017

I had a strong gas/oil smell in the car that was making me sick. I took it to Oxmoor Ford and they said (a) they didn't smell anything and (b) they didn't see anything wrong with the car. Jordan saw right away that I had a PUT/transfer case issue. Once fixed, the gas/oil smell went away. Jordan was awesome to deal with! Very happy customer!

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by - Verified Customer March 05, 2017

Honest about prioritizing

by - Verified Customer March 02, 2017

As always the folks at Springdale was first rate. They are warm and friendly and know their business.

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by - Verified Customer February 21, 2017

Good communication and service.

by - Verified Customer February 17, 2017

I will always go there. They treat me like a queen. It's around corner pretty much. They so are deserving of a raise. Lindsay Jordan And Gary and all are awesome!!!

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by - Verified Customer February 16, 2017

I highly recommend Springdale Automotive. They were able to resolve an intermittent problem causing my security alarm to activate that even the Sam Swope Infinity dealer was unable to fix. I have been very satisfied with their service. Jordan and Lindsay are knowledgeable and customer satisfaction oriented. My thanks to them.

by - Verified Customer February 16, 2017

Awesome Company

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by - Verified Customer February 13, 2017

I appreciate everything the shop does. They are awesome

by - Verified Customer February 08, 2017

I've had 4 different cars serviced here over several years and have always been pleased with the service.

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by - Verified Customer February 08, 2017

Brought my car in to have a squeaking noise fixed. The bill was $1500. Took my car home still notice the noise and had a leak oil leak under my car that I never had before. Took it back, $1000 to fix something else. I will be passing along my experience to everyone that I know.

by - Verified Customer February 02, 2017

First time went to this shop as my car is hybrid. It's hard to find shops to work on hybrid vehicles outside of dealers. Price was reasonable, friendly personnel to deal with. The courtesy drive to take me home and pick me up when car done was great service. I plan to go back here.

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by - Verified Customer February 01, 2017

Everyone was exceptionally nice and explained what they did to my car and answered any questions I had.

by - Verified Customer January 23, 2017

In the past I had a couple of questionable experiences but nothing since speaking to the Kurt regarding my concerns. Thanks for the improvements.

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by - Verified Customer January 22, 2017

I love Springdale Automotive! They always take excellent care of me.

by - Verified Customer January 11, 2017

Jordan was very helpful and the technicians took the time to investigate the problem. I will definitely be back for future service needs.

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by - Verified Customer January 11, 2017

I had a flat tire and they took my car immediately and fixed it almost within the time they said they would.

by - Verified Customer January 11, 2017

I was very satisfied with the service.

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by - Verified Customer January 11, 2017

Great work, fair price, no complaints.

by - Verified Customer January 06, 2017

Great experience again.

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by - Verified Customer January 04, 2017

Everyone was so fabulous. I was in my pj's with my dog, no phone on the snow day with a flat tire. Was planning on just getting a coke next door. Everyone was so sweet and nice, really took the stress out of situation. Thank you so much!!

by - Verified Customer January 01, 2017

This was my first visit to Springdale - very pleased with the professionalism of the employees, as well as the work done and the reasonable pricing.

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by - Verified Customer December 22, 2016

no other comments.

by - Verified Customer December 09, 2016

Jordan and Brian and all the staff at Springdale have been and continue to be professional and courteous and I appreciate the challenges they endure when I bring in my cars! Jason Paynter

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by - Verified Customer December 01, 2016

As always Springdale did a super job. Always a pleasure dealing with them and their employees

by - Verified Customer November 21, 2016

Always handled professionally and correctly.

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by - Verified Customer November 11, 2016

They did an excellent job taking care of my tire issue. I will definitely go there for my car needs from now on.

by - Verified Customer November 10, 2016

I have been loyal customer for many years. So far very pleased.

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by - Verified Customer November 08, 2016

Front desk gentlemen are always friendly and extremely helpful.

by - Verified Customer November 03, 2016

Very nice gentlemen.

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by - Verified Customer November 16, 2015

Professional, pleasant to work with, and fast.

by - Verified Customer November 15, 2015

The service was great. They called me and emailed me an estimate.

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by - Verified Customer November 12, 2015

Great guys...reliable service

by - Verified Customer November 11, 2015

They were recommended to me and have not disappointed. I want to return the favor.

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by - Verified Customer November 02, 2015

Great service at a good price.

by - Verified Customer November 01, 2015

Quick and courteous service.

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by - Verified Customer October 28, 2015

I like the courtesy and professionalism of front desk and quality and the response time of work.

by - Verified Customer October 25, 2015

Professional staff, good service, good location.

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by - Verified Customer October 23, 2015

Convenient and friendly.

by - Verified Customer October 21, 2015

They did the job well.

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by - Verified Customer October 20, 2015

They did a wonderful job on this visit. However I have dealt with them previously and have had problems with unnecessary up selling and very high pricing as well as poor repairs.

by - Verified Customer October 19, 2015

Great service and people.

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by October 12, 2015

Always good service and decent prices.

by September 30, 2015

They are convenient, friendly and reasonably priced.

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by September 23, 2015

Courteous service, they explained the procedure well.

by - Verified Customer September 21, 2015

Service Advisors Brian, Matt and Jordan are great!

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by September 16, 2015

I feel they do good work but I feel they are very expensive.

by - Verified Customer September 13, 2015

Excellent service, communication, efficiency, courteous. They are patient with concerns and explanations.

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by - Verified Customer September 10, 2015

I like the knowledge of service tech and the commitment of resolving my car's issues correctly.

by September 08, 2015

I like Matt and Chad..

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by - Verified Customer September 03, 2015

They are friendly.

by - Verified Customer December 09, 2014

Good service and location.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

The Brownsboro Road location of Springdale Automotive has been serving the local community since 1995. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Recent customers describe this shop to us as “courteous”, “professional”, “friendly”, and “wonderful”. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Springdale Automotive has been owned and operated by the Shelton family since 1995. All Springdale Automotive locations are equipped with the highest quality in modern technology and equipment in the automotive repair industry. Our ASE Certified technicians and knowledgeable service advisors are trained in the most current automotive repair practices and have years of experience to ensure that you are getting the best quality repair work on your vehicle. Our friendly staff is here to make your automotive experience as smooth as possible. You can relax in our newly remodeled waiting area that offers complimentary coffee, fresh popcorn, free Wi-Fi and cable TV, or our shuttle service can drop you off at work or home and pick you up once your vehicle is ready! All our locations are linked so that you can go to any Springdale Automotive location and your vehicle’s history is accessible.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Springdale Automotive
was told some kind of senor
Sounds like it could be an issue with an idle air control motor or possibly camshaft position sensor. If it was running fine at idle before the tune up, I'd suspect the idle air control valve first, especially with the colder days we've had. That can cause it to act up more.
The car shut itself off without any warnin...
If that Mountaineer has a 4.0L V6, then yes, you most likely have a timing chain issue. When the vehicle gets that far out of time it will severely effect performance. There's also a chance you could have a transmission issue on top of it, but it would be hard to tell until the engine was running correctly. Strongly recommend finding a good shop that knows that 4.0L SOHC motor and the 5R55 transmission very well.
when I try starting on morning I must hold...
Check you're idle air control valve. The engine uses this to allow air into the motor when your foot is off the throttle (throttle body 100% closed). If the IAC is stuck shut, no air gets in, so it can't start until you press the throttle. This valve can be clogged up with carbon and sometimes a simple cleaning will get it running. Often times the valve needs to be replaced, however.
It's turning over but won't fire up
Fuel, fire, compression and timing are the 4 items any engine needs to start. Keep in mind that if you have a bad crankshaft and/or camshaft position sensor the computer does not know when to inject fuel or fire the spark, so it won't try.
It's also possible that your new fuel pump is not getting any power. Might double check all your fuses. The security system also disables the fuel pump if it believes the car is being stolen, so it seems like a bad fuel pump, but if there is a security light flashing while trying to start, that issue would have to be cured first.
Hello everyone and thanks for your time. F...
It sounds like you're having an issue with the idle air control motor. All the symptoms match up with that kind of an issue. Sometimes it happens simply because there is carbon built up on the valve and it needs to be cleaned. Other times the valve needs to be replaced. Either way, it is also possible that there is an idle re-learn procedure that may need to be done to enable the car to idle correctly.
Good luck. ;-)
When I take off my van shifts just fine un...
Unfortunately, the Dodge Caravan and the Chrysler Town & Country were notorious for transmission failures. I strongly recommend having it checked out at a reputable transmission shop as soon as possible. If there's is any chance of saving it, the sooner they get it the better. I'm sure Repair Pal has a shop they can refer you to.
Tire monitor gauge will not shut off.<br>P...
Tire Pressure Monitor Sensors (TPMS) are very sensitive, if the tire pressure is off 3-5 lbs it can set the tire light off. Some cars even if the spare is low it will keep the tire light on. Make sure all tires even the spare are at the proper inflation level (found on the sticker on the inside of the door) Nitrogen is 3x bigger molecules then air molecules, nitrogen does not fluctuate with weather temperature like air does. Nitrogen will keep your tires inflated longer and keep that tire light off longer. Nitrogen helps the most on vehicles with chrome rims, there is no moisture in nitrogen like there is air so your less likely to see your chome start to chip and flake away.
I was coming home from a friends an hr aw...
Based on your description of how you lost heat after 10 minutes of driving is an indication that the vehicle was loosing coolant. When the level gets low the vehicle can no longer circulate coolant through the heater core, this causes you to lose heat. My suspicion is that the vehicle suffered a fairly serious leak while you were driving (since you had not seen a leak previously) and once the coolant level got low, everything else you're describing is consistent with an overheating cycle. The smoke coming from the exhaust is a strong indication that the head gaskets have blow. Depending on how long you drove after this point and how hot the engine got, the cylinder walls could also have suffered damage which will require a new or rebuilt engine to correct the problem fully. Most likely it is that steam in the system that caused the melted coolant outlet housing. When a vehicle is overheated to that extreme all components should be suspect and inspected; i.e.- Radiator, heater core, hoses, etc.
The AC has been working without any proble...
It sounds like you have temperature blend door that is not moving. This door is inside the HVAC box under the dash and it directs air over the heater core/evaporator core in different ratios to give you the temperature you're wanting. The most common failure is the blend door actuator, but it can also be the temperature control switch or the blend door itself. The first step should be to isolate which of these components has failed so that you are not replacing parts needlessly. The temperature blend door actuator and temperature blend door both involve removing the dash board to gain access and will be labor intensive jobs. The temperature control switch is much easier to get to but the part will be more expensive. There is not likely going to be a "cheap" way to repair this problem, unfortunately.
I filled it up with gas and it started mis...
If you are finding oil in the PCM I would start by checking the oil pressure sending unit to see if it is leaking oil through the sensor and connector into the wiring harness. If it is, it is possible that the oil is wicking through the harness to reach the PCM. I have seen this in a past a couple of times. I've also seen a fuel rail pressure sensor do the same thing and it filled the PCM with fuel. Kinda scary.
You will need to cure this issue before you can begin properly diagnosing the running issues. This could involve replacing the PCM and wiring harness. I would definitely recommend getting some professional advice, first hand, on this one before going too far.

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