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Speedy Auto Service - Norfolk

(757) 785-0200
40 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
07:30
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
7:30am to 1:00pm

ADDRESS

111 W 21st St
Norfolk, VA 23464 USA

AUTO REPAIR EXPERIENCE

  • Reggie Edmonds, Manager
  • Established 1992
  • 3 Auto Repair Mechanics on Staff
  • 34 Years of Car Repair Experience

Speedy Auto Service - Norfolk Reviews

OVERALL RATING

40 Verified Reviews
5 stars
(25)
4 stars
(9)
3 stars
(2)
2 stars
(1)
1 star
(3)
by - Verified Customer July 24, 2017

Nice customer service.

by - Verified Customer July 12, 2017

Went to shop to get a car inspection. Service was fine, staff was friendly.

by - Verified Customer June 25, 2017

Reggie is always great! They'll continue having me as a customer for many more years.

by - Verified Customer June 15, 2017

The work was done and promised and I paid exactly what I was quoted. Fair price. Good work.

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by - Verified Customer June 15, 2017

I'll be bringing my wife's car in for the works soon!

by - Verified Customer June 13, 2017

Regular customer, love the shop. Very professional and they get the job done quickly and well.

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by - Verified Customer June 12, 2017

I was given a price of $922.00 by someone who was covering for Reggie on his day off (Tuesday, this person worked in Va. Beach shop). Several days later I presented that quote to Reggie and he did not dispute it - so I assumed we were all set. I came in and had the work done, but the bill was now elevated by $70.00. He said it was because of taxes not being added the first time - but they were. If he had looked in his computer he would have seen the original quote. UNFORTUNATELY, I did not have the copy with me...or I would definitely challenged it. I do feel cheated. I want to use them again - but I don't feel good about this experience. They have done major work for me in the past - never had this experience.

by - Verified Customer May 12, 2017

I absolutely love Reggie and Ed!!! They are an awesome management team at Speedys on 21st in Norfolk!!! They have an excellent crew as well!!! I've been taking my vehicles to Reggie for years and haven't been disappointed once!!! Excellent place superb satisfaction!!!

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by - Verified Customer May 02, 2017

The team at Speedy are great! They worked on 4 of my cars over a 3 day period, discussed options for required vs. 'near future' repairs, and work on each car was completed before the time it was promised. I'd highly recommend this shop!

by - Verified Customer April 27, 2017

Good work.

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by - Verified Customer April 23, 2017

Reggie is a very polite and resourceful manager . He explains every thing in a way to make sure you understand what is being done to your car. I have ran into another manager there who's very rude or his demeanor and tone is so unprofessional. If he is there then I will go somewhere else and I recommend my friends and colleagues to do the same.

by - Verified Customer April 21, 2017

Excellent work. I would patron the shop again.

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by - Verified Customer April 21, 2017

I took my car in for brakes and the service was great.

by - Verified Customer April 19, 2017

Had to have brakes installed... Rotors all around... Brake pads... brake lines flushed... To pass state inspection... $824. 00... Staff was friendly.,professional, courteous, very knowledgeable...

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by - Verified Customer April 18, 2017

I was pleased. No complaints.

by - Verified Customer April 12, 2017

great experience, will be back. forgot one minor detail but promptly took care of it. I like this place.

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by - Verified Customer April 04, 2017

Excellent. Couldn't have asked for better work done. Thank you!

by - Verified Customer April 03, 2017

Great customer service!

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by - Verified Customer March 22, 2017

Speedy's is precisely as named, speedy. Work performed on several of my vehicles was completed quickly and correctly the first time. Speedy's has the support of NAPA so they can get the parts they need usually the same day. They are not cheap, but the reassurance that my vehicle is in good hands is worth the premium price. I would recommend Speedy's over many of the local garages in Norfolk.

by - Verified Customer March 01, 2017

It was cool.

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by - Verified Customer March 01, 2017

Friendly people, great service, and great communication.

by - Verified Customer March 01, 2017

Good quick service.

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by - Verified Customer February 28, 2017

I think they are rude from the moment you walk in the door. Reasonable price sometimes, but it seems like them mechanic doesn't even want to be there!

by - Verified Customer February 17, 2017

It went well.

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by - Verified Customer February 14, 2017

Muffler installed. other recommend work needed was proved necessary .car runs a lot better.

by - Verified Customer February 09, 2017

Replaced spark plugs. Done within the specified timeframe and price was reasonable.

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by - Verified Customer January 31, 2017

I've had 3 cars. And speedy is where I always go for an inspection. They are very professional and outgoing. I always recommend all my family and friends to go there for all of their auto needs.

by - Verified Customer January 30, 2017

They attempted to charge me $500 for a taillight, tire, and dash light during an inspection. I purchased the taillight for $60, cleared the dash light with my cellphone and got a new tire from a more honest shop for $100. They had attempted to charge me $340 dollars for a half hour of work.

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by - Verified Customer January 24, 2017

Fast service.

by - Verified Customer January 18, 2017

The price was not to expensive.

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by - Verified Customer January 04, 2017

Great service, prices, and speedy.

by - Verified Customer December 15, 2016

Great.

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by - Verified Customer December 13, 2016

The service is always friendly and professional.

by - Verified Customer December 12, 2016

Thorough, attentive, concerned and friendly.

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by - Verified Customer November 11, 2016

It was very good, and the employees were friendly.

by - Verified Customer September 25, 2016

Great overall service, just a minor issue with staff not being in the office when the shop is supposed to be open first thing in the morning. (staff has been across the street grabbing coffee from the 7-11 instead).

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by - Verified Customer September 18, 2016

Great service, had brakes changed and still runs great to this day.

by - Verified Customer August 17, 2016

This place came highly recommended to me and in the past I've had good experiences, but the last was not one of them. I had an oil change and a tire rotation before a 1000-plus-mile road trip. About halfway back from said trip, I stopped after realizing smoke was pouring from under my hood. The manager, who had done my service because his employees were running behind, had left a tool on top of my battery and had also forgotten to put the oil cap back on. This resulted in all of my oil splashing out under the hood, nearly destroying my engine... or worse. This terrifying experience could easily have been prevented with more diligence.

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by - Verified Customer June 20, 2016

Professional service. Fast and reliable. They called me for update and car ready.

by - Verified Customer June 15, 2016

I only needed a VA state inspection done on my vehicle. I checked the whole car and it was in perfect condition. But when they looked at it, apparently it had "problems" and was gonna charge extra for the repairs before they can give it a Satisfactory sticker. Dishonest and shady. Never going back.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
86
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
98

The Norfolk location of Speedy Auto Service has been serving the local community since 1992. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “professional”, “reliable”, and “great”. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASE Blue Seal
  • NAPA

MESSAGE FROM THE SHOP

We are a full service automotive repair facility and Virginia certified state inspection station. We are locally owned and operated with two locations serving Norfolk and Virginia Beach since 1988. Our services are backed by a nationwide 24 month/24,000 mile Napa "peace of mind" warranty.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Speedy Auto Service - Norfolk

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