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Spartan Automobile Care Center

(413) 258-7120
90 Verified Reviews
katsoulis@aol.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 4:00pm

ADDRESS

865 Memorial Avenue
West Springfield, MA 01089 USA

AUTO REPAIR EXPERIENCE

  • Nicholas Katsoulis, Owner
  • Established 1956
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 85 Years of Car Repair Experience

Spartan Automobile Care Center Reviews

OVERALL RATING

90 Verified Reviews
5 stars
(69)
4 stars
(16)
3 stars
(3)
2 stars
(2)
1 star
(0)
by - Verified Customer October 27, 2017

It was good

by - Verified Customer October 25, 2017

As always very satisfied with the service and work done. I always recommend this garage to people.

by - Verified Customer October 22, 2017

Good experience

by - Verified Customer October 11, 2017

Always a positive experience!

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by - Verified Customer October 04, 2017

Excellent, professional service! Nick, George and the entire Spartan Team are amazing to work with!

by - Verified Customer October 03, 2017

Great folks to deal with!

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by - Verified Customer October 03, 2017

I took my first car to spartan and unfortunately it was a rip off but it was better to be told that than wonder. I came back with a second car and they let me know what I was in for. Together with the information from another Spartan's I believe I made a good informed purchase that will last me quite a while. For that I am grateful.

by - Verified Customer September 18, 2017

Going back there today.

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by - Verified Customer September 12, 2017

Outstanding service. Received quality repairs at a VERY reasonable price. For the scope of work that my vehicle required, I was impressed with how quickly they finished. The gentleman at the desk was very polite and thorough in his explanation of work required. Great job!

by - Verified Customer September 01, 2017

.

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by - Verified Customer August 25, 2017

Was very happy with both the repairs and cost much less than expected.

by - Verified Customer August 17, 2017

It is a wonderful job.Thank you

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by - Verified Customer August 16, 2017

Great customer service, repairs were explained and old worn parts were shown to me. Met the Mechanic...

by - Verified Customer August 04, 2017

I have been going to Spartan for years and plan on doing so in the future

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by - Verified Customer July 21, 2017

They were great as always. 30 years and still the only place I trust to work on my family's cars.

by - Verified Customer July 20, 2017

Great service!

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by - Verified Customer July 19, 2017

Nick and his guys are awesome. I brought my car in and it was fixed on the spot.

by - Verified Customer July 18, 2017

Very happy with the work.

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by - Verified Customer July 17, 2017

Good service.

by - Verified Customer July 05, 2017

Very professional.

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by - Verified Customer July 02, 2017

Very good.

by - Verified Customer June 29, 2017

Customer service work with me in getting up and running thank you.

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by - Verified Customer June 28, 2017

I have consistently had excellent work performed, on time and at a reasonable price.

by - Verified Customer June 28, 2017

Very expensive, good service, but not for the price. A lot of up selling pressure.

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by - Verified Customer June 22, 2017

Good.

by - Verified Customer June 20, 2017

Great experience!

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by - Verified Customer June 02, 2017

Very professional! Quality work and they even did something extra (complimentary) for my other car. Very happy with them!

by - Verified Customer May 21, 2017

Professional job within estimate within time promised.

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by - Verified Customer May 11, 2017

Thank You!

by - Verified Customer May 01, 2017

Very good!

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by - Verified Customer April 17, 2017

I am extremely satisfied with the work done to my car and how quickly it was taken care of.

by - Verified Customer April 16, 2017

Very friendly and knowledgeable service.

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by - Verified Customer April 12, 2017

That's why I go back to them.

by - Verified Customer April 11, 2017

Not bad though.

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by - Verified Customer April 10, 2017

I bring my Volkswagen for my repairs there and now my Suzuki too. They do an great job and help keep your cars dependable.

by - Verified Customer March 29, 2017

I always feel very well-treated and enjoy the wifi and total experience.

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by - Verified Customer March 27, 2017

Routine oil change and tire rotation. We did the rear brakes too. Nick provided me with recommended future repairs - no pressure. All went well (as usual).

by - Verified Customer March 21, 2017

Great! Spartan Auto is always able to take my car quickly and fix it fast. I like that they look over the whole car instead of just looking at the one thing i may have mentioned. I've used other garages that addressed just what I mentioned and then had to go back two weeks later to fix a more serious problem that a cursory review would have easily found. Spartan Auto always tells me everything that can/ needs to be fixed, and I can pick and choose what I want done. I never feel pressured to do anything I don't want, and I'm one of those people who would easily give in to pressure about things like this.

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by - Verified Customer March 21, 2017

Excellent work, professional attitudes and comparable prices.

by - Verified Customer March 19, 2017

Great place.

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by - Verified Customer March 16, 2017

The guys were extremely attentive and charged a very reasonable price.

by - Verified Customer March 09, 2017

Great shop. Honest and fair.

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by - Verified Customer March 05, 2017

Thanks.

by - Verified Customer February 13, 2017

Good.

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by - Verified Customer February 09, 2017

Good solid professional service.

by - Verified Customer January 25, 2017

At spartan Nick the manager treated me great and the repairs are great. In the next time I will always bring my truck there all the time and I got other people going there for repairs

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by - Verified Customer January 18, 2017

Great service.

by - Verified Customer January 15, 2017

Work done was work that I needed done, and I waited too long to fix. Next time I'll have it done when need it.

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by - Verified Customer January 15, 2017

Great shop, family members have been going there for many years.

by - Verified Customer January 11, 2017

Anytime we bring in a vehicle, we get the best service. Would recommend to anyone.

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by - Verified Customer January 04, 2017

Mike is a really nice guy and a great technician with a lot of expertise Nick was very professional!

by - Verified Customer January 04, 2017

As always, tracked down problems and fixed them! Great service.

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by - Verified Customer January 03, 2017

Spartan went beyond my expectations, emailed detailed estimate, performed work fast and was less costly than competitors on several of my cars/kids cars' repairs.

by - Verified Customer December 18, 2016

I hit a small snow bank and the access panel under the car for the oil filter got loose and was touching the ground now and then.
They fixed it for $36.00, a lot better than dealer who wanted $89.00 just to put it on the lift.

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by - Verified Customer December 15, 2016

The staff was great.

by - Verified Customer December 12, 2016

Great service.

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by - Verified Customer December 01, 2016

Long time customer, good work performed at a fair price.

by - Verified Customer November 21, 2016

I have always been very satisfied with the work done as well as the way they treat me. This visit was less satisfying as I have continued to be hearing the muffler louder than I believe it should be sounding. When I brought it back they suggested I come back after a couple hundred miles if that continues. Not fully satisfied with that but I will be going back at that time.

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by - Verified Customer November 18, 2016

Excellent service.
Job well done and explained, replaced parts shown and explained.

by - Verified Customer September 18, 2016

Nick took care of my issue promptly and with no question.
Excellent service.

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by - Verified Customer September 07, 2016

Our older car was being evaluated to send to Florida to be used on a seasonal basis. Having used Spartan in the past, we were confident that the work performed was done well and effectively. We were entirely pleased with the result.

by - Verified Customer September 01, 2016

Great!

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by - Verified Customer September 01, 2016

Always a great experience dealing with the brothers Nick & George. Great service & great conversation.

by - Verified Customer August 31, 2016

Spartan technician quickly pinpointed the source of an engine problem. It was a quick fix, simply need to replace a spark plug wire that had gotten fried. I suspect some other shops would have tried to take me to the cleaners. Spartan is always straight up, and that is big to a customer like me.

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by - Verified Customer August 31, 2016

I always get fair and quality service at Spartan, I have and will continue to recommend them to my friends.

by - Verified Customer March 23, 2014

I had work done, I had all four tires changed and they ran a diagnostic and I haven't had any problems with them so far.

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by March 23, 2014

They did a good job.

by March 23, 2014

They are reliable and polite. I am very satisfied with the work I had done there.

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by - Verified Customer March 23, 2014

They have great customer service. They fixed the problem that I asked.

by March 23, 2014

The manager went up and beyond. She gave me a good price on the repair.

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by - Verified Customer March 23, 2014

The service is very good and everything was done well. I am very pleased, and everyone that I have recommended to them is pleased as well.

by - Verified Customer March 23, 2014

The work was wonderful and done in a professional manner.

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by - Verified Customer March 23, 2014

They are very honest and do a good job. The owner is very nice, he explains everything in detail and if you get another repair done they will come into the waiting room and let you know, they are very through. The prices are very reasonable, compared to the dealership they are a lot lower, they also have a maintenance rewards card that offers free oil changes.

by - Verified Customer March 23, 2014

They did a good job on mine and I was well satisfied. Very courteous and took care of everything for me. They guarantee their work.

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by March 23, 2014

They did the work satisfactorily but it was expensive.

by - Verified Customer March 23, 2014

I've been very happy with my vehicle after having them work on it.

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by - Verified Customer March 23, 2014

We have always gotten prompt service. Reliable service. They are courteous and bend over backwards to see that we are satisfied.

by - Verified Customer March 23, 2014

I like them.

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by - Verified Customer March 23, 2014

I think their service is very well. I have been going there for quite awhile and are excellent. I think the men there are excellent guys and the boss is excellent people.

by March 01, 2014

They have professional workers. When they repair something they know what they are doing. They are kind and understanding.

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by - Verified Customer February 15, 2014

They are very attentive, they fix the problems and they are just a good place to do business with.

9 verified customers did not leave comments but provided these ratings:
by Juantiaand 4 other verified reviewers
by Danaand 1 other verified reviewer
by 1 verified reviewer
by 1 verified reviewer

RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Spartan Auto Care is a highly qualified, customer friendly automotive repair facility. This RepairPal Certified shop employs ASE Certified technicians including one who is Master certified. The team here has demonstrated a commitment to being the best, they maintain their certifications, attend ongoing training, and have at their disposal some of the best automotive tools and computer diagnostic equipment available. Our unbiased survey of their most recent customers revealed this level of commitment and quality carries over into the way they treat their customers, who used words like professional, honest, fair, and polite to describe the service they received. Work performed is backed by a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, loaner vehicles, local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

We are the only "AAA" Approved Auto Repair Facility in West Springfield, Ma. We are located next to the "BIG E" in West Springfield and are members of the Better Business Bureau and the Automobile Service Association.
We employ "ASE" certified technicians and specialize in all types of automobile and light truck maintenance and repairs.
We are an authorized Carquest "TECH NET" repair facility which enables to warranty all of our service nationwide for 24 months or 24,000 miles.
Come see why we like to say "SINCE 1956, QUALITY SERVICE YOU CAN TRUST!!.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Spartan Automobile Care Center