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South Shores Auto Service

(217) 596-4254
25 Verified Reviews
southshoresauto@sbcglobal.net

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
8:00am to 12:00pm

ADDRESS

1675 S Franklin Street Rd
Decatur, IL 62521 USA

AUTO REPAIR EXPERIENCE

  • Lindsey Kreher, Owner
  • Established 2004
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience

South Shores Auto Service Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(18)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(2)
by - Verified Customer October 10, 2014

They have always done good work for me.

by - Verified Customer October 10, 2014

This man has taken care of our cars for the last 15 years. He does wonderful work. I send everybody I know to him.

by - Verified Customer October 08, 2014

Satisfaction is all I can say.

by - Verified Customer October 08, 2014

When they did the first round of work, they were dealing with an overheating issue. They replaced the radiator and it didn't fix the problem. It was still overheating and I had to take it back to get the thermostat replaced. They charged me full price for having the thermostat replaced.

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by - Verified Customer October 08, 2014

The customer service is very good, they go above and beyond and make sure the problem is solved.

by - Verified Customer October 07, 2014

They gave great service, they got me in and out quickly and the work was done right.

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by - Verified Customer October 07, 2014

I use them all the time. The lady who works the counter is very knowledgeable. Lindsey is very good at what he does. They explain things in a way that is understandable.

by - Verified Customer October 07, 2014

I think they are fair and reasonable. I've been there before and the people are very friendly.

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by - Verified Customer October 06, 2014

They are friendly when they talk with me, honest and the shop is immaculate.

by - Verified Customer October 03, 2014

They have good services with reasonable prices. I had brought my vehicle in and it could have been in the hundreds but he didn't cheat me. The price was only thirty dollars.

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by - Verified Customer October 03, 2014

It was good service. It was quick. They are pleasant.

by - Verified Customer October 02, 2014

They're honest, reasonable, and very good.

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by - Verified Customer October 01, 2014

They have always done good for us at a reasonable price. They are friendly and get our work in and out easily. We have never had a problem. It's a good service repair place, always done good repairs for us.

by - Verified Customer September 29, 2014

We are always satisfied with the service and I would recommend them to anyone. They are friendly, courteous and very professional.

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by - Verified Customer September 26, 2014

I got good service. They fixed my car and they gave me a ride home.

by - Verified Customer September 25, 2014

They were extremely nice and helpful, they explained everything and were very helpful.

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by September 25, 2014

They get you right in, and the work is usually done same day if not it is ready the next day.

by - Verified Customer September 24, 2014

They are very nice people, they get you in fast and they are easy to deal with.

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by - Verified Customer September 23, 2014

They have always done the work right at a reasonable price.

by - Verified Customer September 23, 2014

They were very accommodating, I needed my car towed and they did what they could to help me out, the prices were good and I feel I can trust them.

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by September 22, 2014

I took my daughter's car in to get it fixed and the receptionist gave me a quote that included tax and everything, when I came to get the car after it was done the owner gave me an entirely different quote. When I approached him about it he started to get angry and raise his voice at me in front of customers, so I turned around and walked out of his shop.

by - Verified Customer September 20, 2014

I have been going there for years, I think they are honest fair and they do whatever it take to make sure the customer is satisfied.

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by - Verified Customer September 19, 2014

They always do good work at reasonable prices, and the work is done right away.

by - Verified Customer September 19, 2014

I haven't had any problems with them.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
97

South Shores Auto Service was established in 2004. This RepairPal Certified shop has worked hard to become a respected member of the Decatur community. This was verified in our review of their most recent customers who describe this team as reasonable, friendly, fair, professional, and trustworthy. This staff is very experienced, ASE Certified, and committed to staying current with the most up to date training available. This high level of customer service, commitment to ongoing training, and investment in the automotive tools and equipment make South Shore Auto Service a great place for you and your vehicle. They are capable of repairs that range from check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday hours, and waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASE Blue Seal
  • iATN

MESSAGE FROM THE SHOP

We are a "state of the art" 8 bay auto repair facility located in the South Shores area of Decatur. All of our staff are ASE certified including 4 "ASE Master Technicians", we have been the only "ASE Certified Blue Seal of Excellence" repair facility in Macon County for over 5 years. We have the latest equipment and the knowledge to repair your vehicle whether it be new or old. All work is guaranteed. We are a bumper to bumper certified service center. All bumper to bumper service centers adhere to a specific code of ethics to provide the utmost in customer service through their business principles.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More
Questions Answered by South Shores Auto Service
the air conditioner is not blowing cold ai...
are you saying it does not blow warm air or cold air, or are you saying, it doesn't blow any air. if it is not blowing any air, you are having a blower fan motor problem. it could be the switch , the resistor, or the motor itself. typically, if the resistor fails, it would still function on 1 or 2 of the speeds
SSAS1 ASE certified master technician-30 years experience
blower works great. Not overheating at all...
it could be a partially restricted heater core, feel the hoses going to the core, if they are hot, it is probably not restricted, it they are cold, it probably is. backflush the heater core until clear, then refill the system and bleed all air. if not, it could be the impeller of the weater pum is damaged and not flowing the coolant properly. though, usually this will cause it to overheat in the summer
On occasion my ignition key will not turn ...
you are having a problem with your shift interlock. it is the component that does not allow you to remove the key without the vehicle being locked into park, to keep the vehicle from rolling away unattended. it could be the shift interlock solenoid,the shift interlock switch in your shifter, or your ignition switch. most common= the ignition switch not supplying enough voltage for the system to function or the switch in the shifter. rarely the solneoid itself, hope that helps
SSAS1 ASE certified master technician- 30 year experience
The vehicle takes time to blow hot air eve...
the thermostat is located in the housing that the lower radiator hose attaches to, i believe. you have to replace the housing an thermostat as an assembly, i believe. is your temperatur gauge move towatrds the middle or stay near the cold mark?
today,at home,after washing car I proceede...
It sounds like your battery has failed. while vacuuming your car and playing the radio without the engine running, hence your alternator not charging your battery, the battery was run down. jump starting it and running the engine allowed the alternator to charge your battery. your battery was probably already getting weak and you kinda helped finish it off. have your battery charged, then tested. find someone that not only can check the voltage but the cold cranking amps. that is the important one. a battery can have good voltage but no cold cranking amps meaning it cannot supply the amperage your starter needs to start your engine. hence, the fast clicking noise.
what is the manufacturer's mileage rec...
typically, a chain only has to be replaced when it fails or gets loose and noisy. only timing belts have a mileage driven replacement interval.
sounds started at first start up this morn...
it could be the water pump, the alternator, or any of the pulleys of the belt system. removed the belt and roll each pulley one at a time until you herar the noisy one or feel the rough one.
where is it and is it hard to fix
p0113 indicating the intake air temperature sensor's voltage reading is too high.(out of the expected range) probably a bad sensor or a bad sensor ground. 4.6l or 5.4l?

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