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Silverdale Autoworks

(360) 979-1620
77 Verified Reviews
service@silverdaleautoworks.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

3342 NW Byron St
Silverdale, WA 98383 USA

AUTO REPAIR EXPERIENCE

  • Bob Ling, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 47 Years of Car Repair Experience

Silverdale Autoworks Reviews

OVERALL RATING

77 Verified Reviews
5 stars
(52)
4 stars
(19)
3 stars
(6)
2 stars
(0)
1 star
(0)
by - Verified Customer September 04, 2017

Excellent service and explained in detail - including showing us where the rat had it's bed while it chewed on our wires.

by - Verified Customer September 04, 2017

Car runs great. Art and the techs did a great job in a short time.

by - Verified Customer September 04, 2017

The shop performed diagnostics; not work was done. It remains to be seen how accurate the diagnostic were as it will take me awhile to do the work. The price was almost $300, which I feel was high. However, I don't know what needed to be done besides look at the error codes provided by the computer. Time will tell how well this service visit went.

by - Verified Customer September 04, 2017

This establishment has always been my favorite for car repair. Never ever feel pressured into unneeded work. Always pleasant to deal with.

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by - Verified Customer August 31, 2017

Work was done in a professional and timely manner. On time and with fair pricing for parts and labor.

by - Verified Customer August 29, 2017

Good just good

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by - Verified Customer August 27, 2017

Work I requested was done plus additional needed work I was informed about. I use this shop because I feel I am treated fairly and honestly

by - Verified Customer August 24, 2017

I have been using Silverdale Autoworks for years; I completely trust them and would recomand them to anyone.

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by - Verified Customer August 24, 2017

Great service, as always!

by - Verified Customer August 23, 2017

I take Both cars here for any repairs needed

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by - Verified Customer August 20, 2017

Very happy

by - Verified Customer August 17, 2017

They have always done a really good job.

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by - Verified Customer August 13, 2017

Just a short line to say thank you for the good job replacing my truck's spark plugs. Your employees were friendly and helpful. They sure made me feel welcome.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Adonis! Glad we could help out! We look forward to building our relationship with you in the future!

by - Verified Customer August 13, 2017

Awesome as always!

Reply from Silverdale Autoworks – by SAW Service September 08, 2017

Thank you Karen!

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by - Verified Customer August 13, 2017

It was the usual high quality of customer service by Art, which gives me confidence in the work that the technician accomplished.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Mike!

by - Verified Customer August 07, 2017

Quick professional service

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Seth!

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by - Verified Customer August 06, 2017

So far, I feel comfortable and can trust their decisions regarding the fixes for my car. I like that they understand how to work on my 'type' of car.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

We look forward to earning your trust in the future!

by - Verified Customer August 06, 2017

good service and good customer relations

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by - Verified Customer August 06, 2017

Good work.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you!

by - Verified Customer August 03, 2017

They were great. Honest and fast.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you for the review, Mark!

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by - Verified Customer August 01, 2017

Trust is the best word I can use. I trust the team tells me what is needed next and what could wait, it is appreciated. Love that they are local and in town.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Briana! We will continue to build our trust with you in the future! Take are!

by - Verified Customer August 01, 2017

I'm thankful to have my car back and driving. Thank you Silverdale!

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Glad we could help out! Thank you for the review!

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by - Verified Customer August 01, 2017

I will utilize Silverdale Autoworks again.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you!

by - Verified Customer July 31, 2017

I will return again for their technical knowledge of imports and excellent customer service.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

We look forward to working with you again in the future! Thank you!

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by - Verified Customer July 30, 2017

Easy to get an appointment, good feedback during the service, good follow-up after the service.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Paul! We look forward to servicing your vehicles in the future!

by - Verified Customer July 30, 2017

Great customer service and quality work. Price was double what previous shop in my last state charged.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Jeff!

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by - Verified Customer July 26, 2017

First time at the shop and Art and the staff were very helpful and professional.

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, David! We look forward to building our relationship in the future!

by - Verified Customer July 25, 2017

Professional staff, courteous. Everything was as explained, highly recommend your business

Reply from Silverdale Autoworks – by SAW Service August 31, 2017

Thank you, Ann!

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by - Verified Customer July 25, 2017

Outstanding!

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Al!

by - Verified Customer July 24, 2017

Correctly diagnosed repairs to SRS system for Honda Dealer to replace with Life Time Warranty, at no cost to me.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Glad all went well! Thank you for the review!

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by - Verified Customer July 24, 2017

Great

by - Verified Customer July 20, 2017

The work on my car was done quicker than expected and I appreciate the inspection that took place prior to the beginning of work. Several small issues were found and got a call informing of them and options available to me for repair. No pressure.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Jon! Glad everything was taken care of! Take care!

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by - Verified Customer July 19, 2017

Great work as always. However, I just recently had my 2006 Chevy Silverado repaired 79K miles, now that I just made 80k, the engine light came back on at 80,0009. Turned off this am but was on yesterday evening while running errands. Will call the shop today for a quick code-scan. I like their work, always treated me well.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Jessica! Hopefully you gave us a call so we could get that check engine light figured out! We look forward to working with you in the future!

by - Verified Customer July 16, 2017

I really appreciated the courtesy van.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Barbara! Glad the van worked out for you! See you next time!

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by - Verified Customer July 16, 2017

Everything was great, my vehicle was ready sooner then I expected.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Lisa! Glad all went well!

by - Verified Customer July 16, 2017

The problem was easy to identify. It just needed a part replaced. I identified the issue and the part needed. I explained the testing I had done that confirmed the need for the specific part. They charged about $60 to diagnose and find out I was correct and another $60 to install the part. I understand their need to diagnose it themselves because, in their experience, most customer's ideas are wrong. But I think they should have offered me the option to just replace the part with the understanding that if I was wrong they would then diagnose the issue. It would cost me more if I was wrong. Let me take my chances.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you for the feedback, Robert! I'm sorry they didn't specify at the time but if you want a certain part replaced, we are more than happy to do so, just without us warranting such. I am glad you were able to get it replaced at the dealer for free. Again, I'm sorry for the miscommunication!

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by - Verified Customer July 13, 2017

Great service all around. Friendly staff and very helpful.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you Michelle! We look forward to working with you again, take care!

by - Verified Customer July 12, 2017

Friendly staff and quality work.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Elaine!

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by - Verified Customer July 10, 2017

Comfortable with the shop. Believe staff has the knowledge & training to do work. Only issue I have is the lack of a comfortable waiting area. I live beyond the shuttle limits & waiting 2 to 3 hours for the work to be done can be painful even though a lovely park is just outside. When the wind is blowing & the rain is falling outside is not fun.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you for the review, Michael! We know it can be a bit cramped, and will hopefully have that area updated in the near future! Thank you for your feedback, and we look forward to servicing your vehicles in the future!

by - Verified Customer July 09, 2017

Very professional work and reasonably priced.

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by - Verified Customer July 09, 2017

Very satisfied with the work.

by - Verified Customer July 05, 2017

Service from start to finish was excellent! Very courteous and informational assistance was provided for entire maintenance. I even received a follow up call after work was done to verify all was well. Very highly recommended and this was not first time we used them and definitely will not be the last!!

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Mike! Glad all went well! We look forward to working with you again in the future. Take care!

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by - Verified Customer July 05, 2017

Fantastic and I love u all!

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Lyn! We always look forward to servicing your vehicles!

by - Verified Customer July 02, 2017

The service was excellent. Customer service was very professional and speedy.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Manuel! We look forward to servicing you in the future!

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by - Verified Customer July 02, 2017

I have been taking my cars to SA for coming up on two decades and plan to continue doing so for at least another two. Highly satisfied.

by - Verified Customer July 02, 2017

Very good first visit. People were friendly knowledgeable and did not rush to have me gone.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, James! We're glad you gave us a try! We look forward to earning your trust in the future. Take care!

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by - Verified Customer July 02, 2017

The work was done in a timely manner and communication was superb!

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Georgann! Glad all went well! We look forward to working with you again!

by - Verified Customer July 02, 2017

Very professional in all areas. My questions were all answered.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Violet! We look forward to servicing your vehicles in the future!

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by - Verified Customer June 22, 2017

It's nice to have people that you trust!

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Lynda!

by - Verified Customer June 22, 2017

Very helpful customer service.
The labor costs kill me though ....I understand but it was a hefty cost

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by - Verified Customer June 21, 2017

Always get excellent service.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Rebecca!

by - Verified Customer June 21, 2017

Great repair shop.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Bob!

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by - Verified Customer June 21, 2017

Good shop.

Reply from Silverdale Autoworks – by SAW Service August 07, 2017

Thank you, Jesse!

by - Verified Customer April 27, 2017

Stopped by the shop to have them troubleshoot my turning blinkers that weren't blinking and after a few minutes of cycling the blinkers and using the flashers, the blinkers began operating perfectly. Was told to call them if it happened again and they would order the part to fix it. They charged me nothing!

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by - Verified Customer April 25, 2017

Jody was very helpful. He afforded me the time to aid in the issue I was having.

by - Verified Customer April 20, 2017

Appreciated the time they took to understand the issues and not try to sell unnecessary repairs.

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by - Verified Customer April 16, 2017

Friendly, fast service. Everyone is well informed and knowledgeable. No surprises.

by - Verified Customer April 13, 2017

Great Service!

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by - Verified Customer April 11, 2017

The people were friendly and the work was done quickly.

by - Verified Customer April 09, 2017

The price seemed higher than average based on the work done. However, the shop got the work done quickly and were very polite on making things work for me. Only odd thing was that one of my tires got overinflated by 15 psi.

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by - Verified Customer March 30, 2017

Great service & price.

by - Verified Customer March 27, 2017

Always straight forward, I like their honesty.

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by - Verified Customer March 20, 2017

Fixed it the first time.

by - Verified Customer March 16, 2017

The appointment was timely and easy to schedule.

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by - Verified Customer March 14, 2017

Very happy with the needed repairs.

by - Verified Customer March 08, 2017

The shop employees were most interested in customer satisfaction and making the job as affordable as possible while doing the job thoroughly and completely.

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by - Verified Customer February 28, 2017

The took care of my problem.

by - Verified Customer February 16, 2017

Excellent as always.

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by - Verified Customer February 15, 2017

Very helpful. Provided the service needed and offered advice about the situation.

by - Verified Customer February 12, 2017

Efficient and timely service.

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by - Verified Customer January 15, 2017

Work was done right the first time. Very professional staff.

by - Verified Customer January 11, 2017

Replaced engine, does not run as good as the original.

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by - Verified Customer January 02, 2017

Very good service and they tracked down a hard to find part for my vehicle.

by - Verified Customer December 01, 2016

I have been well satisfied with their services.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

Silverdale Auto Works was established in 1994 and has been providing the local community with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “professional”, “helpful”, “friendly”, “knowledgeable”, and “honest”. A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

We have been providing our neighbors of Silverdale, WA & Kitsap County with trusted quality auto repair services since 1994. From basic services to complex diagnostics, we have the proper equipment and highly trained staff to service or repair virtually any Gasoline, Hybrid & Diesel vehicle.

No need to leave Kitsap County to service or repair your European Vehicle! Silverdale Autoworks has the specialized state-of-the-art equipment and highly trained ASE Certified Master Technicians to properly service and repair your Gasoline and Diesel Audi, BMW, Land Rover, Mercedes Benz, Mini, Smart, Volvo, Jaguar, Volkswagen & Sprinter.

Our team here at Silverdale Autoworks is experienced and well-trained to perform any and all automotive maintenance your car, truck or sport utility vehicle could require.

We offer stress-free financing options through Bosch Service, with great features like no interest if paid in full within 6 months, no annual fee and low monthly payments, Bosch Service Finan

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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