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Shums Auto Repair

(267) 642-5508
142 Verified Reviews
rebecca@shumsauto.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

3600 Rhawn St
Philadelphia, PA 19136 USA

AUTO REPAIR EXPERIENCE

  • Andrey Shumylo, Owner
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 16 Years of Car Repair Experience

Shums Auto Repair Reviews

OVERALL RATING

142 Verified Reviews
5 stars
(118)
4 stars
(18)
3 stars
(4)
2 stars
(1)
1 star
(1)
by - Verified Customer November 06, 2017

I was in last Monday for inspection and an oil change. You guys are the best! Rebecca was friendly and appears to be very proficient in her job. The place is immaculate inside and out which is a awesome reflection of the owners. I was greeted and welcomed by both brothers and felt very welcome. The work was performed quickly as scheduled and I was escorted by the owner to my vehicle. I would highly recommend you to others. You truly deliver VIP service! Thank you again and keep up the great work.

by - Verified Customer October 31, 2017

Too much

by - Verified Customer October 29, 2017

They do what you you need if any other problems they call you first

by - Verified Customer October 26, 2017

Good experience.

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by - Verified Customer October 24, 2017

My experience was a good one the staff that I had spoke to was great in explaining things that they did for my truck. Very informative. Rebecca the office mgr was also great. Will def recommend and certainly use Shums again.

by - Verified Customer October 22, 2017

Great

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by - Verified Customer October 17, 2017

Respectful,explained and showed digital pictures of what was wrong,well done

by - Verified Customer October 16, 2017

Great same day service on very short notice. Will return!

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by - Verified Customer October 15, 2017

Great

by - Verified Customer October 11, 2017

Excelent

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by - Verified Customer October 11, 2017

Thank you for your always excellent and honest work. We always trust Shums.

by - Verified Customer October 10, 2017

I'm a regular customer and this repair shop does great quality work and very friendly and they all know their stuff plus very reasonable.

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by - Verified Customer October 09, 2017

Andre was EXTREMELY helpful and honest about my car. We just had a baby, and his concern was keeping our family safe which my car would not have done. I recently bought a new car and will def return to shums. I trust them completely!

by - Verified Customer October 08, 2017

Andre and the crew are Great! They always do a great job.

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by - Verified Customer October 08, 2017

Overall experience was excellent. I loved that coffee. I should go there more often just for free coffee.

by - Verified Customer October 05, 2017

Great communication, with out a doubt a great shop that gets the job done.

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by - Verified Customer September 27, 2017

Everyone was friendly and the work needed was explained to me in a way that I could understand. I would definitely go back

by - Verified Customer September 26, 2017

Best shop that I have gone to. Very fair and honest

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by - Verified Customer September 26, 2017

Thank you to Shums for being so friendly, for allowing me to come in so quick and to get my car back to me so fast. Would highly recommend Shums and I will definitely be returning.

by - Verified Customer September 26, 2017

Great

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by - Verified Customer September 21, 2017

veary good service

by - Verified Customer September 21, 2017

Great expierince.

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by - Verified Customer September 21, 2017

I really liked it there very clean place not like other placed and as far as not having it done on time was not there fault i am for sure going back car runs great the other guys i was going to was not puin the right parts not BNW parts and i paid for it

by - Verified Customer September 20, 2017

my visit was for a routine oil change which was performed expeditiously. while also looking over my vehicle in its entirety for any other possible issues.

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by - Verified Customer September 20, 2017

I stopped on 09/22 for the first time, as a new customer. I had work done and took the car home. On 09/25 I was driving when the transmission died. I had the car towed in and they went to work to examine and find the problem. I needed a new transmission. That was done and I had the car by 09/27. These people are professional, they explain everything and showed me all that I needed to know. The thing that really impressed me is how clean the shop area is. I've been to shops in the past that were what gives auto repair shops a bad name. I would recommend Shums to anyone. I switched because I never heard back from my now former mechanic whom I dealt with for more than 50 years. The irony is that I know he sends some of his problems to Shums to have the work done.

by - Verified Customer September 14, 2017

I went to get my inspection done and they gave me a 1:00 pm appt earlier when I called and they took care of the rest. Quick, easy hassle free

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by - Verified Customer September 13, 2017

These guys are awesome no bs straight explanation of work done great crew

by - Verified Customer September 10, 2017

I was reluctant to not use the audi dealer, but my brake light was on for pads and the wait for the dealer was too far out. Shums was recommended as german car experts, and that is clear in speaking with the repairman. I will definitely come back.

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by - Verified Customer August 30, 2017

As always, we are very happy!

by - Verified Customer August 30, 2017

great the shop was clean the staff was friendly and explain every thing that needed to be done I will be back.

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by - Verified Customer August 29, 2017

The staff at Shum's have always gone out of their way to communicate precisely on all repairs we have had done at their shop.

by - Verified Customer August 28, 2017

Professional and friendly staff. Excellent service experience.

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by - Verified Customer August 27, 2017

The employees are very professional and courteous. They demonstrated good positive customer service.

by - Verified Customer August 24, 2017

Courteous and knowledgeable

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by - Verified Customer August 23, 2017

Good customer service and excellent job done on my car

by - Verified Customer August 20, 2017

Great service, professional prices, clean environment.

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by - Verified Customer August 17, 2017

great service and repair advise

by - Verified Customer August 10, 2017

awesome shop

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by - Verified Customer August 10, 2017

Excellent service!

by - Verified Customer August 07, 2017

Excellent

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by - Verified Customer August 06, 2017

Had my car inspected and it done on time. I had a coupon that was honored. Great place

by - Verified Customer August 03, 2017

Brought car in for a state inspection

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by - Verified Customer August 01, 2017

Great Auto Repair Shop I am grateful for services they provided for me I look forward in using this shop in the future

by - Verified Customer August 01, 2017

great service!!

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by - Verified Customer July 31, 2017

Awesome shop

by - Verified Customer July 27, 2017

Inspection and tires fixed

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by - Verified Customer July 25, 2017

Pricey but the do excellent work!

by - Verified Customer July 24, 2017

Good experience

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by - Verified Customer July 24, 2017

Front Desk is ALWAYS friendly and welcoming. Love the text alert when your vehicle is ready for pick-up. Ready earlier than promised, even with an afternoon drop-off! Great hours of operation too :)

by - Verified Customer July 16, 2017

Needed a problem diagnosed; problem was diagnosed and prescription given very quickly and completely. Very professional and impressive shop.

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by - Verified Customer July 13, 2017

great staff very friendly

by - Verified Customer July 12, 2017

Shum's had my daughter's car diagnosed in a half hour. The car was fixed immediately the same day. Customer Service is exceptional. Thank you!

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by - Verified Customer July 09, 2017

Good service

by - Verified Customer July 06, 2017

Thank you so much for fitting me it last minute!!

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by - Verified Customer July 05, 2017

It was excellent thanks

by - Verified Customer July 04, 2017

It's was my first visit to the shop and I had a great experience. Rebecca was very friendly and polite and Andrey explained everything to me even took me in the back to show me exactly what needed to be done.

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by - Verified Customer July 04, 2017

Inspection was very pleasant, very friendly. Will return.

by - Verified Customer July 02, 2017

Great experience, repairs were done when promised and customer service was top notch. Thank you.

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by - Verified Customer June 28, 2017

You guys are doing a great job over there.

by - Verified Customer June 28, 2017

Very courteous and knowledgeable. Car was done when promised. I like having my car serviced by Andre. Even the receptionist is friendly. Would highly recommend.

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by - Verified Customer June 27, 2017

Great shop! Glad I found them through repairpal.com. Fair quotes and excellent work. I highly recommend.

by - Verified Customer June 27, 2017

All good!

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by - Verified Customer June 26, 2017

Explained in detail, issues with my car. Took some major work, but seems to run well at the moment. Came back with some other questions. Very helpful and knowledgeable about Subaru cars.

by - Verified Customer June 26, 2017

It was a very professional experience. They were extremely polite and welcoming. They were very thorough with my truck and I was very impressed by the work. Very clean, very welcoming, and I would absolutely refer others. I will also be sending my other car there for service as well!

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by - Verified Customer June 26, 2017

A very good knowledge regarding what they're doing, Andray was very cooperative... dealer like service for 1/4 of dealer price, I definitely recommend them to friends and others.

by - Verified Customer June 22, 2017

It was good.

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by - Verified Customer June 21, 2017

Great service as always.

by - Verified Customer June 21, 2017

Very courteous and friendly. Very clean shop.

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by - Verified Customer June 20, 2017

Work is excellent. Employees nice, courteous, etc. Work was done right and promptly. Prices could be better.

by - Verified Customer June 19, 2017

Have been coming to Shums for 8 years now, will continue to come back. I trust these guys with my life.

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by - Verified Customer June 19, 2017

I'm fully satisfied.

by - Verified Customer June 18, 2017

Always treated with kindness n concerns 4 any car issues that I may have.

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by - Verified Customer June 18, 2017

Great customer service and knowledgeable.

by - Verified Customer June 18, 2017

Nice treat, clean shop, very equipped.

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by - Verified Customer June 18, 2017

Friendly staff, clean environment, always able to diagnose and fix the problem quickly and in the amount of time they originally estimated the job would take. Andre explains necessary work to be done and is great at answering any questions. Rebecca (front desk) is very professional and friendly.

by - Verified Customer June 18, 2017

Great Customer Satisfaction. The staff is very friendly and treated me with great respect. They explained me every issue that is with my Car in detail. They also recommend appropriate solution. Overall, it was a great experience. Found a perfect place for my BMW.

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by - Verified Customer June 15, 2017

Great job. Thank you.

by - Verified Customer June 13, 2017

These guys are absolute gentlemen and top notch mechanics. I wouldn't go anywhere else.

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by - Verified Customer June 13, 2017

Good job I'm so happy that the problem was fixed.

by - Verified Customer June 13, 2017

Everyone was very courteous and very helpful.

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by - Verified Customer June 12, 2017

The people there are nice and helpful. They found the problem with my truck and fixed it and it runs great. Thank you for your help.

by - Verified Customer June 11, 2017

Always an excellent experience. Very professional and I would highly recommend their shop.

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by - Verified Customer June 11, 2017

I have already recommended Shums to 3-4 friends and now they use them. Always professional and courteous.

by - Verified Customer June 06, 2017

The work was done In a timely manner and I was not in the shop all day. I would definitely recommend someone else to take their car there.

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by - Verified Customer May 31, 2017

Excellent work at a reasonable price. Honest people with top tier communication skills.

by - Verified Customer May 31, 2017

Owner and all employees were polite and knowledgeable. I will return in the future for work on both our cars.

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by - Verified Customer May 30, 2017

Shums Auto Repair completed a pre-sale auto inspection for me. Their inspection found that the car had been in a serious accident with frame damage and was actually unsafe to drive - interestingly, the Carfax report revealed no accidents. Thanks to their thorough inspection (which included photographs), I didn't spend thousands of dollars buying a nightmare on 4 wheels. Thank you!

by - Verified Customer May 25, 2017

Always have a great outcome when going to Shums. Everyone's polite, friendly and overall honest.

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by - Verified Customer May 23, 2017

A+++ service!!

by - Verified Customer May 22, 2017

Service always excellent

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by - Verified Customer May 22, 2017

Very good and Professional Service.

by - Verified Customer May 18, 2017

The crew was great! They fixed the problem & it's running back to normal! The price was very expensive! Just like the dealer prices! Overall I would recommend everyone to come here!

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by - Verified Customer May 17, 2017

I have been going to Shums for years and they are always very professional and trustworthy. Their work is always done correctly the first time.

by - Verified Customer May 16, 2017

The front reception was awesome and nice! They had my name on a chalk board that welcomed me. Which is pretty awesome. Super quick and great work, to top it all off I got a coffee mug and pen from the shop and some referral coupons. Super excited with the service provided to me !

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by - Verified Customer May 15, 2017

FIRST TIME at this shop. Was very impressed. will be back.

by - Verified Customer May 11, 2017

I was very satisfied with my experience and will bring return business there.

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by - Verified Customer May 10, 2017

Excellent service ! Very professional!

by - Verified Customer May 10, 2017

Excellent service, fast, reliable.

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by - Verified Customer May 10, 2017

Shums is great. Whenever me or someone i know goes there for repairs, they always are satisfied with the work. They are always willing to explain what the issue is and how they fix the issue in great detail.

by - Verified Customer May 09, 2017

Reliability and quality - these two words are the credo of this shop.

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by - Verified Customer May 08, 2017

Great shop great people!!

by - Verified Customer May 04, 2017

Excellent service, they will be my shop from now on.

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by - Verified Customer May 01, 2017

It's always a good experience taking my car in for service. Repairs are explains before done. If they notice something that should be repaired they make you aware of the problem. I own a Saab and I won't be taking my car any place else for repairs. I give Shum 5Stars

by - Verified Customer April 30, 2017

Fair, honest and on time.

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by - Verified Customer April 27, 2017

The best mechanics I've been in.

by - Verified Customer April 26, 2017

Excellent service! Prompt, clean and courteous. Extremely knowledgeable team of experts.

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by - Verified Customer April 25, 2017

Shum's provides excellent workmanship and customer service.

by - Verified Customer April 24, 2017

Very nice first experience I will be back in November.

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by - Verified Customer April 23, 2017

I am satisfied with their work. They do everything very good.

by - Verified Customer April 20, 2017

Great service.

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by - Verified Customer April 20, 2017

This shop has been helpful with our family car since they opened. I'm always scared to find a new mechanic when moving to a new area, but these guys have always gone above and beyond and treat us as family. If anyone asks for a good mechanic. Shum's is the one I direct them too.

by - Verified Customer April 18, 2017

I wouldn't choose another shop. Shum's does it all right: service, repairs, customer service (they care about people).

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by - Verified Customer April 18, 2017

Great place ,very nice people.

by - Verified Customer April 18, 2017

Excellent service. Highly recommend. I will use the shop again.

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by - Verified Customer April 18, 2017

Great shop.

by - Verified Customer April 16, 2017

Highly satisfying, very loyal to them.

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by - Verified Customer April 16, 2017

Always professional and courteous.

by - Verified Customer April 13, 2017

The service provided was professional and personal at the same time. I was treated with respect and the work was done quickly and correctly. The office staff was very helpful and the technician that performed the work was kind and took his time to explain the work done and how it would effect my car.

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by - Verified Customer April 13, 2017

Job was done on time and I had a complimentary ride home.

by - Verified Customer April 12, 2017

Excellent.

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by - Verified Customer April 12, 2017

I will be back.

by - Verified Customer April 12, 2017

Always very professional, quick, and quality service.

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by - Verified Customer April 12, 2017

My air conditioner was not working. It was explained that a possible pinhole leak (a leak that could not be found) was responsible. After having injection of the necessary fluid, the air conditioner is now working; but I've been asked to come back within two weeks to have it checked again.

by - Verified Customer August 25, 2014

They did a great job, they are very fast and have good quality work.

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by - Verified Customer August 14, 2014

I had never gone there before, I happened to drive by and saw them so I went in because I needed some work done and they said not to worry that they would take care of it.

by - Verified Customer August 14, 2014

They have always been really honest with us, and they are very reliable.

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by - Verified Customer August 11, 2014

I like them, they are very good and they take really good care of my car. They are nice and I enjoy dealing with them.

by - Verified Customer August 06, 2014

They gave me excellent service, and they treated me good.

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by - Verified Customer July 29, 2014

I like the way they did the job, I have known them for a long time and I trust them to do the job right.

by - Verified Customer July 27, 2014

Their work is excellent, the jobs are done right the first time.

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by - Verified Customer July 17, 2014

They were right on point with everything, they fixed everything correctly and they were very nice and courteous. They even took the time to show me the part they replaced, never in all of my years has any shop ever shown me a part they had to replace.

by - Verified Customer July 13, 2014

I always get good and very quick service whenever I go there.

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by - Verified Customer July 08, 2014

They have good quality service.

by - Verified Customer July 02, 2014

They did an excellent job, they are on time and when you make an appointment they don't make you wait a long time before they get you in.

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by - Verified Customer June 16, 2014

We are happy with their service, they are very fast at getting our car back to us.

by - Verified Customer June 08, 2014

I was pleased with their work they are professional and keep the shop clean. They use all sorts of machinery, they also have the machine for front end repairs, I was most pleased with their professionalism and the way they treated me and how they explained the bill to me.

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by May 21, 2014

I thought the price was a little high.

by May 11, 2014

He has always been very good to us, and he is very knowledgeable.

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RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
98

Shum's Auto Repair is a clean modern facility with up to date equipment and very experienced staff to meet your automotive needs. This RepairPal Certified shop has been providing the Philadelphia community with great customer service and quality automotive repair since 2009. Andrey Shumylo, the owner, has invested in the things we consider to be essential in creating a good quality automotive repair facility. These include, experienced staff that attends consistent ongoing training, the best automotive tools, and computer diagnostic equipment to ensure a wide range of repairs are available, and great customer service. This commitment to customer service was verified during our unbiased review of there most recent customers who describe this team as honest, kind, professional, and reasonable. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a very comfortable waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

At Shums Auto Repair we understand that trust is earned. We would like to earn yours. We offer a variety of automotive services and repairs. All our work is performed using quality parts and equipment, and the work is done by technicians who are highly trained and certified. Serving Philadelphia, we pride ourselves on providing our customers the best automotive repair experience possible, including excellent workmanship, service and a fair price. Give us a call, or stop by, and let us earn your business and your trust.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Shums Auto Repair
the plug gap changes to .040 from .060 wit...
The iridium coating on the tip of the spark plug makes it easier for the spark to jump the gap. Iridium plugs last longer, don't put a lot of strain on the ignition coils, make better spark and save money in the long run due to longer service intervals. Definitely a better option than platinum.
Engine speed reduce
Sometimes issues with electronic throttle body assy on GM vehicles will set the Engine Power reduced light. We would need to scan the computer for trouble code and that would point us in the right direction for diagnosis.
no fuel flowing to fuel injector
You may have a wiring problem to the fuel pump or issue with computer not sending the signal to the fuel pump relay to be energized. Should be an easy thing to figure out once few tests are performed.
I bought this 2007 expedition limited 10 d...
Sometimes a weak battery will cause the monitors to be reset every time the car is started. Check battery condition and reserve amperage.
Light switch in proper position engine ru...
The problem may be the light sensor that is not operating properly. Vehicles Body control module would need to be checked to see why there is no command for the lights to come on.
For timing belt with pulleys, water pump and crankshaft position sensor it would be approximately $950-$1100 plus tax. Once we remove the old timing belt we would check if any of the from engine seals are leaking and need to be replaced.
it stops after about a minute when the car...
There are a lot of things in the engine compartment that can make noise when the car is started. The best way to figure it out would be to listen to the noise with the stethoscope and see what component is making the noise. (could be accessory belt, one of the pulleys...)

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