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Sheens Auto Care

(858) 815-9023
123 Verified Reviews
sheensauto@aol.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

7985 Raytheon Rd
San Diego, CA 92111 USA

AUTO REPAIR EXPERIENCE

  • Sean Yi, Manager
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technician
  • Tom Shin, Owner

Sheens Auto Care Reviews

OVERALL RATING

123 Verified Reviews
5 stars
(93)
4 stars
(24)
3 stars
(5)
2 stars
(1)
1 star
(0)
by - Verified Customer August 03, 2017

I always get superior service at Sheen's. This time was no different. Sean did an amazing job of explaining what was needed, and what I could put off for another time. I never feel pressured into any work that isn't absolutely necessary and I appreciate that so much as someone who doesn't know a lot about cars. I especially appreciated that Sean let me work from the office with the AC! Little things like that make all the difference, and that's why my family always comes back to Sheen's.

by - Verified Customer July 24, 2017

Thank you for excellent service

by - Verified Customer July 20, 2017

VERY HONEST AND FRIENDLY STAFF.

by - Verified Customer July 17, 2017

Very pleased with the service.

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by - Verified Customer July 13, 2017

Very professional and knowledgeable about the engine and the work needed.

by - Verified Customer July 13, 2017

Work was good. My Ray Ban sunglasses we're missing when I got the car back.

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by - Verified Customer July 12, 2017

Great

by - Verified Customer July 11, 2017

Honest and knowledgeable

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by - Verified Customer July 06, 2017

I have been using Sheen's Auto for over 25 years and wouldn't take my cars anywhere else for service, they're the best!

by - Verified Customer July 04, 2017

First experience with this shop. Called three other shops with good reputations for estimate range on timing belt replacement. This shop was the most reasonable and completed the repair, and a few other items, within the price quoted. Car is running smoothly, I'm very pleased with shop and its customer service.

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by - Verified Customer June 29, 2017

Great Shop

by - Verified Customer June 20, 2017

it was very good.

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by - Verified Customer June 16, 2017

Everyone is very nice to their customer. Repairs are explained

by - Verified Customer June 12, 2017

Thank you very much.

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by - Verified Customer June 08, 2017

I was kept informed throughout the repair process.

by - Verified Customer June 01, 2017

As usual, Sean was helpful and informative and the technicians did a great job.

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by - Verified Customer May 30, 2017

Everything was Good!

by - Verified Customer May 25, 2017

I usually deal with Sean, but other people, too, are always respectful and knowledgeable. The price/cost is competitive. Work has always been on time. Love their loaner 'program' when they have to keep my car longer than 24 hours.

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by - Verified Customer May 18, 2017

Great place to have your car repaired.

by - Verified Customer May 18, 2017

Great prices, great deals, and great work!

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by - Verified Customer May 14, 2017

called last minute to get a PPI done and smog check - accommodated my request and delivered as planned - recommended.

by - Verified Customer May 08, 2017

Excellent experience!

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by - Verified Customer May 03, 2017

Great all-around experience. Very knowledgeable.

by - Verified Customer April 27, 2017

Excellent customer service. They took the time to make sure I understood the issue and worked with me to ensure a fair price. I would definitely return. I have found my mechanic without dealer prices.

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by - Verified Customer April 19, 2017

awesome!

by - Verified Customer April 10, 2017

Excellent pre purchase inspection.

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by - Verified Customer April 03, 2017

Problem diagnosed on the spot while I waited, repairs took a few hours so the owner offered to drive me home and return to pick me up when ready. Excellent honest service from all there.

by - Verified Customer March 30, 2017

Always very helpful and thorough!

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by - Verified Customer March 28, 2017

Sean, pointed out that the left axle boot was leaking and needed repair. He let me know that my car was still under the manufacturer warranty. This saved me about a $1000 in repairs, that many auto repair facilities would have charged me for the repairs. I have been going to Sheens for over twenty years and recommended them to many people and all of my family. Everyone has always been highly satisfied with their service and has consistently returned to them.

by - Verified Customer March 26, 2017

Great

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by - Verified Customer March 23, 2017

REPLACE TRANSMISSION ON BMW 320 CSI
2YR WARRANTY ..GREAT JOB.
RUNS BETTER THAN BEFORE.

by - Verified Customer March 15, 2017

These guys are great

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by - Verified Customer March 15, 2017

Sean and his team always do an outstanding job!

by - Verified Customer March 09, 2017

Sheens Auto Care was beyond excellent. I can't say enough...

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by - Verified Customer March 09, 2017

Have worked with Sheen before and as a service manager for an HP service center I expect and appreciate the best!

by - Verified Customer March 08, 2017

Thank you for being someone I can trust.

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by - Verified Customer March 02, 2017

Great service and prices

by - Verified Customer February 28, 2017

As always, Sheens provided outstanding and honest service - which is why I've been going to them for 25 years.

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by - Verified Customer February 21, 2017

Friendly

by - Verified Customer February 19, 2017

Excellent customer service!

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by - Verified Customer February 17, 2017

All I had done was oil change and tire rotation, so there isn't much to review. But it was done, and quickly.

by - Verified Customer February 13, 2017

Once again,Sheen has delivered. Diagnosed properly and fixed a very unusual and difficult problem. Thanks again.

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by - Verified Customer February 09, 2017

Needed an alignment after installing some new suspension components and didn't have a lot of time when I went in. Very friendly experience and said they could get the job done by the time I had to go, which they did. Didn't rush it either, mechanic obviously was very careful and road tested the car as needed. Would definitely recommend this shop to friends.

by - Verified Customer February 02, 2017

It was very satisfied experience.

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by - Verified Customer January 31, 2017

They are always honest and reliable people,
No complaint yet.

by - Verified Customer January 31, 2017

These guys do a get the job done right the first time. I have taken my car to Sheens for years and they advise me if and when I might need additional service on the car.
Keep up the good work.

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by - Verified Customer January 30, 2017

I have used this shop for years. I always get great service, the work is done well and options are always offered if they are available

by - Verified Customer January 29, 2017

All around great service :-)))

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by - Verified Customer January 26, 2017

I have been using Sheen for my auto repair needs and have recommended them to my friends. The price is fair and the work is professional.

by - Verified Customer January 24, 2017

Excellent work!

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by - Verified Customer January 20, 2017

I have used Sheen's for over 25 years and have always been satisfied with their service.

by - Verified Customer January 16, 2017

Great service

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by - Verified Customer January 09, 2017

Always great!

by - Verified Customer January 09, 2017

I'm glad they have Sean running the appointments and referral desk. Very efficient and honest manager who knows cars real well. He gives the best advise and saves customers money from unnecessary or costly repairs.

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by - Verified Customer January 09, 2017

The job was done as he explained.

by - Verified Customer January 08, 2017

I don't trust mechanics, period. I think they take advantage of women, mostly, and try to sell me services I do not need. Sheens did not do that and I can honesty say I trust them and will make them my mechanic. (I just move here from NE)

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by - Verified Customer January 02, 2017

Fixed as promised

by - Verified Customer December 29, 2016

Did a great job on BMW X5 - significant work on engine and other issues.

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by - Verified Customer December 27, 2016

This shop did a good job. They treated me very well and fixed my car. I'm pleased with the results. I will remember this shop in the future.

by - Verified Customer December 21, 2016

I love Sheens!

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by - Verified Customer December 20, 2016

I will be back as needed. You did a great job, and got me in in a timely way.

by - Verified Customer December 18, 2016

Everything is good.

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by - Verified Customer December 08, 2016

You can find automobile care centers anywhere but not with full trust. This is the place you can trust.

by - Verified Customer December 08, 2016

I was very satisfied with the work they did and also customer service was great.

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by - Verified Customer December 05, 2016

Sean's attention and advice was truly marvelous and appreciated.

by - Verified Customer November 28, 2016

Very professional auto care store!

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by - Verified Customer November 21, 2016

Always satisfied. Have referred numerous people.

by - Verified Customer November 20, 2016

Thank you!

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by - Verified Customer November 18, 2016

Very honest and friendly staff.

by - Verified Customer November 17, 2016

Very clean shop. Management very professional and knowledgeable. I take all my cars there.

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by - Verified Customer November 14, 2016

Very professional and fair-minded crew.

by - Verified Customer November 10, 2016

Job well done1

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by - Verified Customer September 30, 2016

Excellent service. Honest, courteous, and thorough.

by - Verified Customer September 30, 2016

Sean is a straightforward and was very helpful and honest in explaining what repairs needed to be done and why. The service was very quick as well. It is a very reliable auto shop and very convenient since I work in the area. I Will definitely be back.

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by - Verified Customer September 30, 2016

Good.

by - Verified Customer September 29, 2016

Knowledgeable, professional, and excellent service.

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by - Verified Customer September 28, 2016

Great service and prompt attention to the problem.

by - Verified Customer September 26, 2016

Always good service at Sheens.

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by - Verified Customer September 26, 2016

Great customer service, honest, actually seems to care!

by - Verified Customer September 24, 2016

Excellent service from start to end.

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by - Verified Customer September 16, 2016

It's always a good experience at Sheen auto!

by - Verified Customer September 14, 2016

Sheens has serviced my Lexus for over 10 years and has always provided outstanding service. They never try to sell me something I don't need and they always explain in detail what I do need.

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by - Verified Customer September 14, 2016

Extremely nice and helpful.
Goes above and beyond.
Also truthful and to the point when it comes to repairs.

by September 12, 2016

Their service is excellent.

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by September 12, 2016

Very professional

by - Verified Customer September 09, 2016

I went in for a safety inspection and they were very thorough with the inspection down to the Windshield nozzles and fluids that were low. Sean gave me a detailed report explaining everything and you walk me through .

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by - Verified Customer September 07, 2016

They have good knowledge how to diagnose problems

by - Verified Customer October 07, 2014

Great customer service. Sean was really nice.

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by - Verified Customer October 02, 2014

I've been going to Sheen's for many years. Sean and Tom have always taken care of all my vehicle needs.

by - Verified Customer September 30, 2014

Mechanic does excellent work. Manager very easy to deal with. They provide excellent progress reports and feedback of problems, no high pressure.

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by - Verified Customer September 26, 2014

Sean is extremely trustworthy, fair and knowledgeable.

by - Verified Customer September 25, 2014

They are the best.

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by - Verified Customer September 19, 2014

They are excellent at diagnosing and fixing problems, and they are very honest.

by September 18, 2014

Highly satisfied with services. They are very kind with explanations and all the details.

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by - Verified Customer September 18, 2014

Sheens Auto Care has always taken such good care of me. They provide excellent customer service and always keep me updated on the service of my car. They also always have it ready by the time given. My car always runs great when I leave there.

by - Verified Customer September 17, 2014

Specialist - 200%

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by - Verified Customer September 16, 2014

I like their honesty and quality of the service.

by - Verified Customer September 15, 2014

Prompt and timely service, excellent customer care, quality work at an affordable price. No unnecessary work performed, Sean is always up front and honest with what needs and doesn't need to be done.

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by - Verified Customer September 12, 2014

The level of service was the best I've ever encountered.

by - Verified Customer September 08, 2014

They are honest, dependable and reasonably priced. Plus I have never had to back to have a repair done twice.

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by - Verified Customer September 05, 2014

Good service, always confident in what Tom and his team recommend. It is very convenient to my place of work.

by - Verified Customer September 05, 2014

I have used Sheen's for quite a few years now, and I can't praise them highly enough. They are always courteous and thoughtful, respectful and on time. They do exactly what they say, and if something additional needs to be done they contact me, explain the situation and give me an estimate of time and cost. They are completely honest.

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by - Verified Customer September 04, 2014

Friendly, worked explained, honest, trustworthy.

by September 02, 2014

Personal and customized service for my car. They don't recommend unnecessary repairs. I like the way they tell me what repairs may be needed at the next service. That helps me with my budgeting and planning.

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by - Verified Customer August 29, 2014

I was provided with detailed explanations of service and recommendations.

by August 27, 2014

Reliable and accountable.

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by - Verified Customer August 23, 2014

Great service, reasonable prices, and never any pressure to purchase service that is not needed yet.

by - Verified Customer August 14, 2014

I am completely satisfied with the service I received at Sheens, therefore I believe my friends would get the same high quality service.

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by - Verified Customer August 13, 2014

They explained well about problems with my car.

by August 01, 2014

I got good service, and appreciated the loaner car! The diagnosis was trustworthy. It was my first experience there. There is still a slight noise that my car makes, so although it was not part of the work that Sheens did, I would have thought they may have noticed that and addressed it.

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by - Verified Customer August 01, 2014

My repair was relatively minor and inexpensive. I was "pressured" to have more work completed so that it would justify the use of a loaner car. Since the repair I needed was going to take time for part delivery, I really had no option but to use the loaner and agree to more work. When the car was picked up, a new, more difficult problem had developed with the car which would require more expensive service. I cannot place blame, but I did not feel comfortable with the service.

by - Verified Customer July 25, 2014

I've always felt comfortable taking my car to Sheens. They're always honest and never make unneeded recommendations for my car. They are also very quick with service!

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by - Verified Customer July 17, 2014

They are professional!

by - Verified Customer July 11, 2014

I've had excellent repairs at an affordable rate for years at Sheens Auto Care. Tom is an amazing businessman and has an honest, reliable business. Also, Tom Shin has a degree in Engineering. Most recently I had body work done by Sheens Auto Care, and the quality was astounding. Previously I went to a highly-rated mechanic, and Sheens is far superior. I very enthusiastically recommend Sheens Auto Care.

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by - Verified Customer July 08, 2014

Excellent work and superior customer service.

by - Verified Customer June 26, 2014

Excellent service, and honest.

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by - Verified Customer May 23, 2014

Excellent work and service.

by - Verified Customer May 22, 2014

Staff are courteous and will give you proper advise, service is far better than Volvo dealer and maintenance repair quotes were much more affordable than Volvo dealer.

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by - Verified Customer April 14, 2014

Honest and efficient.

by - Verified Customer March 18, 2014

Honest and reasonable price.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Tom Shin, the owner of Sheens Auto Care, is a highly qualified automotive professional who takes staying current on technology seriously. Tom attends training and brings this knowledge back to his experienced team with weekly training sessions. This training, experienced staff, and the proper tools and computer diagnostic equipment helps ensure that your vehicle will be fixed right the first time. We found this RepairPal Certified shop to be capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repairs, to advanced computer programing, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our review of their most recent customers revealed a staff that really cares about their customers. They are described as affordable, providing excellent customer service, honest, and trustworthy. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Sheens Auto Care has been serving the city of San Diego since 1990. We are your one stop complete auto care and service center with the experience and track record for quality affordable service. We have worked hard to have earned a reputation in the community for our attention to detail, and commitment to customer service. Whether your vehicle needs a simple oil change or a complex electrical repair, we take the time to give every customer the care they deserve. Call us to find out more about how we can help you stay safely on the road, for less!

Why choose sheens auto care?
- 12 Month / 12,000 Mile Warranty
- Over 25 Years In Business!
- “AAA” Approved auto Repair facility
- High Customer Satisfaction Rate
- Friendly and Professional Staff Members
- ASE Certified Master Technicians
- Conveniences (free local shuttle service, loaner cars, free Wi-Fi, etc)
- Secure overnight site (gated parking lot)

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Sheens Auto Care

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