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Select EuroCars, Inc | Audi & Volkswagen

(315) 285-4875
25 Verified Reviews
josserman@SelectEuroCars.com

HOURS
12:00
17:00
http://purl.org/goodrelations/v1#Sunday
08:00
19:00
http://purl.org/goodrelations/v1#Monday
08:00
19:00
http://purl.org/goodrelations/v1#Tuesday
08:00
19:00
http://purl.org/goodrelations/v1#Wednesday
08:00
19:00
http://purl.org/goodrelations/v1#Thursday
08:00
19:00
http://purl.org/goodrelations/v1#Friday
10:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
12:00pm to 5:00pm
M-F
8:00am to 7:00pm
S
10:00am to 5:00pm

ADDRESS

0685 Waterloo Geneva Rd
Waterloo, NY 13165 USA

AUTO REPAIR EXPERIENCE

  • Joel Osserman, Owner
  • Established 1979
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 88 Years of Car Repair Experience
  • 2 ASE Certified Auto Technicians

Select EuroCars, Inc | Audi & Volkswagen Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(15)
4 stars
(8)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer March 23, 2014

They were very responsive on my needs for my vehicle. They serviced quick, and are always very friendly, and dependable.

by - Verified Customer March 23, 2014

They are courteous, explain things, and they perform their services they tell you they are going to. Scheduling, they get you in and the work was started the next day on it. If you have a Volkswagen or an Audi I would not take it to a dealer but to them. If I need repairs that's where I go.

by - Verified Customer March 23, 2014

Very honest, we took our car in and thought it was going to be costly, but it wasn't bad. They were very honest. Good service.

by - Verified Customer March 23, 2014

I've been happy with the work there, and this is the third car I've had them work on and I'm very happy with their work.

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by - Verified Customer March 23, 2014

They always give me good service and have been since 1987-1988.

by - Verified Customer March 23, 2014

Very honest with everything they do. They do excellent work and I never have to take it back again. Friendly, courteous, etc. etc. They've answered my questions.

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by - Verified Customer March 23, 2014

The final repair was ok, initially they put in a part that didn't work, they replaced a faulty seatbelt with another faulty seatbelt that was sent.

by - Verified Customer March 23, 2014

I bought my car there and they do the repairs on my car and I have no complaints. I looked at cars and I decided to buy my car from them and I am very happy with my service from them.

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by - Verified Customer March 23, 2014

They are always understanding, they know what they are doing and they provide honest service to the customers, and the owner is there almost every day.

by - Verified Customer March 23, 2014

Courteous, efficient, timely, competitive, great people, treat us nice, very efficient.

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by - Verified Customer March 23, 2014

Outstanding service and great to work with. The owner is a great guy. They are real easy to work with and knowledgeable mechanics.

by - Verified Customer March 23, 2014

They are incredible, friendly, reasonable and comfortable.

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by - Verified Customer March 23, 2014

The last few things I've had them do they did for free.

by - Verified Customer March 23, 2014

They have always been faithful, they always follow up and do the best that they can. As far as their service goes their follow up service is their main concern.

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by - Verified Customer March 23, 2014

I find their service is excellent and personnel know exactly what they are doing and I would highly recommend them. They're very courteous and go out of their way to help you.

by - Verified Customer March 23, 2014

The best place I have ever bought from in my life. I have referred people to them. They are excellent. Customer service, they work with you, their oil changes are free as long as you own the car, five or six times. They're a good company to buy a vehicle from. It is a good place. Vehicles are in great shape. It is a good business.

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by - Verified Customer March 23, 2014

I bought my car there, and I had a previous car that I used to take there and they have treated me great.

by - Verified Customer March 23, 2014

They are really, really good but expensive, but they do really good work.

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by - Verified Customer March 23, 2014

They are specialists in VW's. I have had good experiences in the past.

by March 23, 2014

The service was good.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
98
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
93

Select EuroCars is your local Audi and Volkswagen dealership alternative. Joel Osserman, the owner, has demonstrated he has what it takes to take care of his customers with a high level of customer service.  this was verified by the unbiased customer feedback we received during our review of their most recent customers. His customers praised his shop for being very responsive, educational, honest, and excellent both with the quality of repairs performed and the level of service provided. This team of very experienced professionals shows great care to stay current on the latest technology in order to make accurate professional repairs. It's this focus on Audi and VW, coupled with the best automotive tools and computer diagnostic equipment that make this shop a great choice for you and your vehicle. They also offer conveniences like local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Store
  • Warranty Accepted
+ More

AFFILIATIONS

  • ASE Blue Seal
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Select EuroCars, Inc. is an Independent Specialist in Volkswagen/Audi Automobiles. Our sales, parts and service Counter is open on weekends, however there are no weekend appointments or service work. Our Service Department is staffed with the most qualified technicians ready to answer your questions and address your service needs. We have invested in top technicians, Factory Service Documentation, Special tools/test equipment and one of the largest selections of off lease VW and Audi for sale in the country rather than an elaborate showroom and a team of salespeople.

MAKES WE SERVE

  • Audi
  • Volkswagen
Questions Answered by Select EuroCars, Inc | Audi & Volkswagen
I have had the engine tuned up and new fil...
May be a bad vacuum leak or check valve in brake booster or other vacuum line, Also, basic settings may not have been reset if battery went dead
i wanted to check the fluid level and colo...
You need a VW computer or VAG-COM to watch temp when oil runs out and a bladder to refill, best left to a VW specialty shop
light came on went off for a week back on now
Cat falure is common but using a scanner other than VW OEM or VAG COM, you may only have part of the story and there may be other codes present that also cause the cat code. Also, most aftermarket cats do not last so before you spend the ~ $1000. on an OE cat, have the car properly scanned. Also, many VW have an extended warranty on the cat...you can check at VW.com but better to call their recall hotline as not all show on line
car sat for 4 months slight front end damage
When you cycle the key, you will typically hear the in tank or next to tank fuel pump cycle. If you don't hear it, you can try tapping the tank and pump may start working but days are numbered if this is the case

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