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2009 Saab 9-3 Questions

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Message"pull out key, turn steering wheel.Restart" appears. Cannot start car, accessories, other than the display, don't come on. Any ideas?
This is not just a matter of resetting the schedule. The schedule indicator itself is not functioning. It merely says "next service" and is followed by blanks.
My handbrake cover was broken during shipment from overseas, need to know how to out the new cover together, the spring was missing when it arrived in port.
My car is under warranty do i still have to pay to have my tires rotated?
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