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Rod's Japanese Auto Care

5292 Guide Meridian, Bellingham, WA 98226 Map & directions

Call Now: (360) 310-4736

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About Rod's Japanese Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
90
Tools & Equipment
92
Customer Service
95
Customer Conveniences
60 months / 60,000 miles
Parts & Labor Warranty

Assessment Summary

Rod's Japanese Auto Care is a full service repair facility with special training to work on your Japanese vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnoses and repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “awesome”, “friendly”, “helpful”, “honest”, and “knowledgeable”. For your peace of mind they back their work with an exceptional 60-month / 60,000-mile warranty. A local shuttle service, Rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Rod's repair experts are here to help you whether you need scheduled maintenance, or auto repair work. Call us toll free or visit our website to schedule an auto repair service appointment today online!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Free Estimates Heated Waiting Room
Parts/Accessories Rental Car Se Habla Espanol Senior Discount
Service Guarantee Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 36 verified reviews (42 total)

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Rod's Japanese Auto Care
Verified Customer
March 31, 2015

Amazing customer service and went above and beyond what was necessary.

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Rod's Japanese Auto Care
Verified Customer
March 31, 2015

Perfect as usual. I can trust them not to load me up on unnecessary repairs but alert me to repairs needed immediately and repairs that can wait until sometime in the future.

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Rod's Japanese Auto Care
Verified Customer
March 29, 2015

Great customer service. Had to take vehicle back a few times for resultant issues.

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Rod's Japanese Auto Care
Verified Customer
March 18, 2015

They've always fixed my car to be safe for my family and I, Brittany is also a great person at the front desk!

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Rod's Japanese Auto Care
Verified Customer
March 18, 2015

Very Friendly and great customer service.

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Rod's Japanese Auto Care
Verified Customer
March 16, 2015

Rod's has honored their warranty on service and worked to keep my car running well. They have consistently put forth a no frills, no pressure environment that makes me comfortable and confident that I am not being upsold on services.

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Rod's Japanese Auto Care
Verified Customer
March 16, 2015

Courteous service. Waiting room stocked with two cats to pet while you wait. Honest.

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Rod's Japanese Auto Care
Verified Customer
March 10, 2015

Very courteous and friendly staff. Very comfortable experience. I am from Canada and will gladly cross the border again for the service. :)

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Rod's Japanese Auto Care
Verified Customer
March 09, 2015

Friendly, Fast and accurate service, at fair price.

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Rod's Japanese Auto Care
Verified Customer
March 09, 2015

Service and work is always exemplary

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Rod's Japanese Auto Care
Verified Customer
March 03, 2015

It's pretty pricey for basic service. But they do a good and timely job, provide accurate quotes, and do a thorough inspection.

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Rod's Japanese Auto Care
Verified Customer
March 02, 2015

Terrific service, clean and very well-stocked lobby (magazines, coffee, fat friendly cat), friendly staff.

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Rod's Japanese Auto Care
Verified Customer
February 26, 2015

Honest, friendly, knowledgeable and very good equipment to do repairs at a fair price and they stand behind their work.

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Rod's Japanese Auto Care
Verified Customer
February 25, 2015

They did a great job.

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Rod's Japanese Auto Care
Verified Customer
February 23, 2015

Awesome service fair price.

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Rod's Japanese Auto Care
Verified Customer
February 23, 2015

Oil service, etc., was great, but tire rotation wasn't done because they couldn't find the tire key which was right where I told them to look.

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Rod's Japanese Auto Care
Verified Customer
February 22, 2015

They do a good job.

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Rod's Japanese Auto Care
Verified Customer
February 22, 2015

They have worked on my Subaru numerous times and are always upfront with the issue itself, how much it will cost, how much time it will take, etc. Their work is guaranteed and I always feel confident in their abilities to work on my car whether it is a repair or an oil change.

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Rod's Japanese Auto Care
Verified Customer
February 22, 2015

Fixed problem right the first time, that other shops could not figure out, good price and fast service with excellent customer service.

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Rod's Japanese Auto Care
Verified Customer
February 18, 2015
Rod's Japanese Auto Care
Verified Customer
February 15, 2015

My recommendation is based on the quality and timeliness of the service with which I have been provided for 3 years.

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Rod's Japanese Auto Care
Verified Customer
February 15, 2015

I drive from Bothell, it must be good service!

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Rod's Japanese Auto Care
Verified Customer
February 12, 2015

They were great!!

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Rod's Japanese Auto Care
Verified Customer
February 05, 2015

Service has been friendly and efficient.

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Rod's Japanese Auto Care
Verified Customer
February 02, 2015

They are clear and fast.

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Rod's Japanese Auto Care
Verified Customer
January 28, 2015

To date my experience has been good. I feel I'm getting honest work done and they treat me as a long term customer.

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Rod's Japanese Auto Care
Verified Customer
January 26, 2015

They had all the parts I required and made sure all the bulbs on my car were replaced as needed.

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Rod's Japanese Auto Care
Verified Customer
January 22, 2015
Rod's Japanese Auto Care
Verified Customer
January 21, 2015

They do good work for a reasonable price.

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Rod's Japanese Auto Care
Verified Customer
January 20, 2015

They are very friendly and provide excellent customer service.

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Rod's Japanese Auto Care
Verified Customer
January 12, 2015

I love the consistency, and thoroughness. Super friendly and helpful.

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Rod's Japanese Auto Care
Verified Customer
January 08, 2015

Always good, reliable service.

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Rod's Japanese Auto Care
Verified Customer
December 21, 2014

Repairs done were done quickly and correctly, while some estimates seemed especially high.

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Rod's Japanese Auto Care
Verified Customer
December 09, 2014

Very good customer service; very good at explaining need for and/or post-repair questions; occasional slip in basics (e.g., ensuring oil reservoir plug is properly seated and seatbelts are all accessible/properly set if seats have been removed), but quick to "make things right".

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Rod's Japanese Auto Care
Verified Customer
December 01, 2014

While my insurance took forever to process my vehicle, Rod's employees were wonderfully patient with my questions and stopping by to get things out of it. Their estimates seemed to be extremely reasonable and they were willing to work with me with everything.

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Rod's Japanese Auto Care
Verified Customer
November 18, 2014

Very impressive facilities and communication with me. They took pictures of the problem and also gave a breakdown sheet of other recommended repairs. All in a timely and professional manner.

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Rod's Japanese Auto Care
April 19, 2015

My brother had work done there, seemed ok. I had a noise and went there and was able to ask mechanics outside what problem was. The guys walked out to car and one of them instantly pointed out noise problem, belt was rubbing on plastic timing cover, and I thanked them, went home and bent it back into shape, :) ty. Maybe that guy got in trouble? I went back soon to ask about a charging problem. Guys were in a meeting, I asked gal at counter if I could ask them a question again, they helped before. The gal said I would have to pull it in and pay, I said it was just a quick question, I hear the guy on the local radio show giving advice every week. She went off on a tyrant saying I was trying top take money from the mouths or her kids, like she had just spent all morning listening to Obama hate radio all morning. I am white. I asked to talk to owner, she said she was owner. I realized she was owners daughter. So she is more concerned about getting your car in the door to bill you $50 or more and making money than helping a fellow human in having some trouble. I was kind of hunting for a good mechanic and I'm sure they are, but after the psycho babbling tirade at the counter I would never go there. Don't hate

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Rod's Japanese Auto Care
January 27, 2011

Honest Auto Care Does Exist! I drive a 2002 Subaru Forester and had a growling noise coming from the back of the car (turned out to be a wheel-bearing problem). To make the story short, I pulled out of Rod's with the problem fixed, at a cost LESS than the estimate, and will return there for any future service/repairs or just general questions. I am no longer afraid to walk into a car repair place and ask a question (fear of huge bills!). - Rod's reminds me of how auto repair used to be. Explanations about what is wrong and estimates that include REASONABLE labor and parts prices. I will not be going back to the dealership for any service or repair work. -- Rod gave me a free oil change with my repair work and offered me $25 credit for any friends that I recommend, which I will do so gladly. Not for the money, but rather because I know I'm sending friends to a repair place they can trust. Great place to take your vehicle, and I enjoyed seeing the pictures on the wall of the local teams that Rod's sponsors

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Rod's Japanese Auto Care
January 17, 2011

Rod, Thank you for taking such good care of my little Honda Civic. I wholeheartedly recommend your business as the best in Bellingham for providing old-fashioned, personal service, honesty and fairness in pricing, without surprises, and flawless maintenance and repair work. Your specials and Rodsbucks discounts are icing on the cake. I only regret that I didn't discover you sooner.

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Rod's Japanese Auto Care
May 07, 2009

Wow Rod was very helpful in explaining how I needed to replace my timing belt on my 1999 Subaru Outback. it has over 140,000 miles on the original timing belt. He said I was luck it did not break and wat would have happened if it broke. Thanks Rod, you are my hero. My sister recommended me to you. I will tell all of my friends.

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Rod's Japanese Auto Care
May 06, 2009

With my car being paid off, I myself would NEVER EVER bring my car to a DEALER SERVICE again after warranty expired. Lets say they offered Me a "good deal" to trade in my Paid off car for a New one and all I came in was service and my car still made noises after. So I was hesitant to bring My car to any Mechanic again. Then...

Rod's Japanese Auto Care was recommended to My New wife to fix her Subaru after a fender bender last snow storm. She liked his work and ever since. My wife has since brought her Subaru to Rod's Japanese Auto Care to tune and fix her ageing Subaru. I came with her ever time she pickup up her Subaru and was impressed with Rod's services and desk side manor.

Impressed enough to bring My 98 Honda for service. Rod himself was friendly and upfront. Showing Me the work He and his Son did with Schematics and language that didn’t intimidate Me and make Me feel like a fool for not understanding. Rod showed Me why My car was making the noise and what the part was suppose to do. Rod and his Son even fixed some of the "Dealer, forgot to does" when the Dealer was closing and finishing up my car. I felt He know his trait Well, Rod didn't try to offer any other services I didn't need, only perhaps to change my worn out brake pads in the rear, which I did for safety sake. Armed with up to date information and State-of-the-art equipment, I felt good I had a Mechanic I could trust.

After I got my car back I was impressed with the noise it made…no noise what so ever ; ) OHHH the JoY!!! That's why I am writing this report to let you know that there is a LOCAL Auto repair shop that didn't screw Me and My Wife. Rod's Japanese Auto Care made Clients out of us. Think about it, if there was something wrong with your body, would you bring it to a doctor for a fix and all the doctor did was a "quick fix" knowing you would be back for another fix, or go to a doctor that would fix it warranty it and let his services do his talking.

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Rod's Japanese Auto Care
July 02, 2008

My wife brought her car here to have a main seal replaced as well as a couple of fuel injectors on her 89 Accord. When she picked her car up and drove down the road there was a loud slamming sound upon acceleration. She turned around and brought it back and Rod (the owner) looked at it and said oh it looks like your front motor mount is broken, we can replace that for you for $$. Well it was quite obvious that they had something to do with it since it worked fine before we brought it in, so I went in to talk to them and have them fix it but they denied any responsibility. At that point I limped the car to another auto shop and had them look at it. The other shop (Service Pro) found a couple of the main bolts laying in the cross member and determined that Rod's failed to bolt the engine and tranny back together fully; this would be the reason why the motor mount snapped. At this time Brandon (the owner of Service Pro) called Rod’s and explained to him what he found, when I got on the phone Rod was very sorry and told me to bring it back and they would fix it free of charge (duh!). This was one of the worst experiences that we have ever had with an auto shop and to even top it off Rod gave us a couple of Rod’s branded calling cards (for our troubles) that when I went to use later said the account was not valid. Long story short I would highly advise to stay away from these shysters.

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(360) 310-4736

Auto Repair Experience

  1. Rod Schindler, Owner
  2. Established 2002
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 35 Years of Car Repair Experience