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Rod's Japanese Auto Care

(360) 310-4736
36 Verified Reviews
service@japaneseautocare.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:30pm
T
8:00am to 5:30pm
W
8:00am to 5:30pm
Th
8:00am to 5:30pm
F
8:00am to 5:30pm
S
Closed

ADDRESS

5292 Guide Meridian
Bellingham, WA 98226 USA

AUTO REPAIR EXPERIENCE

  • Rod Schindler, Owner
  • Established 2002
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience

Rod's Japanese Auto Care Reviews

OVERALL RATING

36 Verified Reviews
5 stars
(17)
4 stars
(13)
3 stars
(5)
2 stars
(0)
1 star
(1)
by - Verified Customer March 31, 2015

Amazing customer service and went above and beyond what was necessary.

by - Verified Customer March 31, 2015

Perfect as usual. I can trust them not to load me up on unnecessary repairs but alert me to repairs needed immediately and repairs that can wait until sometime in the future.

by - Verified Customer March 29, 2015

Great customer service. Had to take vehicle back a few times for resultant issues.

by - Verified Customer March 18, 2015

They've always fixed my car to be safe for my family and I, Brittany is also a great person at the front desk!

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by - Verified Customer March 18, 2015

Very Friendly and great customer service.

by - Verified Customer March 16, 2015

Rod's has honored their warranty on service and worked to keep my car running well. They have consistently put forth a no frills, no pressure environment that makes me comfortable and confident that I am not being upsold on services.

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by - Verified Customer March 16, 2015

Courteous service. Waiting room stocked with two cats to pet while you wait. Honest.

by March 10, 2015

Very courteous and friendly staff. Very comfortable experience. I am from Canada and will gladly cross the border again for the service. :)

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by - Verified Customer March 09, 2015

Friendly, Fast and accurate service, at fair price.

by - Verified Customer March 09, 2015

Service and work is always exemplary

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by - Verified Customer March 03, 2015

It's pretty pricey for basic service. But they do a good and timely job, provide accurate quotes, and do a thorough inspection.

by - Verified Customer March 02, 2015

Terrific service, clean and very well-stocked lobby (magazines, coffee, fat friendly cat), friendly staff.

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by - Verified Customer February 26, 2015

Honest, friendly, knowledgeable and very good equipment to do repairs at a fair price and they stand behind their work.

by - Verified Customer February 25, 2015

They did a great job.

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by - Verified Customer February 23, 2015

Awesome service fair price.

by February 23, 2015

Oil service, etc., was great, but tire rotation wasn't done because they couldn't find the tire key which was right where I told them to look.

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by - Verified Customer February 22, 2015

They do a good job.

by - Verified Customer February 22, 2015

They have worked on my Subaru numerous times and are always upfront with the issue itself, how much it will cost, how much time it will take, etc. Their work is guaranteed and I always feel confident in their abilities to work on my car whether it is a repair or an oil change.

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by - Verified Customer February 22, 2015

Fixed problem right the first time, that other shops could not figure out, good price and fast service with excellent customer service.

by February 18, 2015

Great people.

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by - Verified Customer February 15, 2015

My recommendation is based on the quality and timeliness of the service with which I have been provided for 3 years.

by - Verified Customer February 15, 2015

I drive from Bothell, it must be good service!

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by - Verified Customer February 12, 2015

They were great!!

by February 05, 2015

Service has been friendly and efficient.

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by - Verified Customer February 02, 2015

They are clear and fast.

by - Verified Customer January 28, 2015

To date my experience has been good. I feel I'm getting honest work done and they treat me as a long term customer.

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by - Verified Customer January 26, 2015

They had all the parts I required and made sure all the bulbs on my car were replaced as needed.

by January 22, 2015

Too expensive.

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by - Verified Customer January 21, 2015

They do good work for a reasonable price.

by - Verified Customer January 20, 2015

They are very friendly and provide excellent customer service.

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by - Verified Customer January 12, 2015

I love the consistency, and thoroughness. Super friendly and helpful.

by January 08, 2015

Always good, reliable service.

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by - Verified Customer December 21, 2014

Repairs done were done quickly and correctly, while some estimates seemed especially high.

by - Verified Customer December 09, 2014

Very good customer service; very good at explaining need for and/or post-repair questions; occasional slip in basics (e.g., ensuring oil reservoir plug is properly seated and seatbelts are all accessible/properly set if seats have been removed), but quick to "make things right".

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by - Verified Customer December 01, 2014

While my insurance took forever to process my vehicle, Rod's employees were wonderfully patient with my questions and stopping by to get things out of it. Their estimates seemed to be extremely reasonable and they were willing to work with me with everything.

by - Verified Customer November 18, 2014

Very impressive facilities and communication with me. They took pictures of the problem and also gave a breakdown sheet of other recommended repairs. All in a timely and professional manner.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • iATN

MESSAGE FROM THE SHOP

PROVIDING AUTO REPAIR SERVICES IN BELLINGHAM FOR MORE THAN 13 YEARS

If you're looking for a local Auto Repair shop that you can trust, consider Rod's Japanese Auto Care. Ever since 2002, Rod's Japanese Auto Care has been providing our friends and neighbors in Bellingham with dependable, trustworthy Auto Repair services. Whether your vehicle needs a minor tune-up to a major overhaul, our trained service technicians are skilled at quickly diagnosing and pinpointing solutions to problems, which can save valuable time and money.

A COMMITMENT TO COMPLETE CUSTOMER SATISFACTION

At Rod's Japanese Auto Care, our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality Auto Repair services coupled with top-notch customer service. With countless 5-star reviews and customer testimonials, we are proud of our reputation as one of the Bellingham area's most trustworthy Auto Repair shops.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
60
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Rod's Japanese Auto Care is a full service repair facility with special training to work on your Japanese vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnoses and repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “awesome”, “friendly”, “helpful”, “honest”, and “knowledgeable”. For your peace of mind they back their work with an exceptional 60-month / 60,000-mile warranty. A local shuttle service, Rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


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