Robert's Collision & Repair

(831) 278-4730
31 Verified Reviews

7:30am to 5:30pm


234 Ramona Ave
Monterey, CA 93940 USA


  • Jose Garcia, Manager
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience

Robert's Collision & Repair Reviews


31 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer September 17, 2017


by - Verified Customer August 06, 2017


by - Verified Customer July 10, 2017

It was the worst experience I had in dealing with a repair shop. Roberts is a great body shop but they are unqualified to be in the auto repair business. My car was in the shop over three weeks after being repaired and paying over $3000 and then towed back to the shop ( I had to pay for the tow). The service writer ( Linda ) was not that great in following up and really did not have an answer on what was wrong with the car. They replaced the radiator and condenser and charged me and the insurance company over $3000.00. Not one day after we received and drove the car the engine overheated. They did not know if the problem was the thermostat or water pump and said the overheating had nothing to do with the workmanship they did to the car. What bothered me is they really did not know why the car overheated. Frustrated by the lack of knowledge on what was really wrong with the car I got a tow truck and had my car towed to the Toyota dealership. Upon review the Robert's mechanic did not put the thermostat back in and the housing and the thermostat had to be replaced. I had the car repaired by the dealer shop and the price was $100 less than what Robert's was going to charge for the same work.

by - Verified Customer June 12, 2017

I've never been to an auto shop that had real customer service. It was refreshing!

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by - Verified Customer May 24, 2017

Robert's accurately diagnosed the problem and performed the necessary repairs in a timely manner. The customer service manager was prompt in scheduling, thorough in explaining the diagnosis and very courteous throughout the process.

by - Verified Customer April 06, 2017

David and Mike are great guys and take great care of our cars.

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by - Verified Customer March 09, 2017

These guys are incredible...start to finish.

by - Verified Customer March 01, 2017

I was having trouble starting my car; they found it to be a bad battery. I ended up paying close to $100 more than anywhere else just to have it checked. Then after bringing it home, it turned out to be not the battery and they now want to charge me to have it looked at again.

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by - Verified Customer February 28, 2017

The staff was helpful and friendly.

by - Verified Customer February 23, 2017

I had great service!

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by - Verified Customer February 22, 2017

Everything went just as it should.

by - Verified Customer February 16, 2017

It was perfect. No issues whatsoever.

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by - Verified Customer February 13, 2017

I had a good experience. I came in recently for an opinion about my van. The service manager did a really great job as well.

by - Verified Customer February 07, 2017

I have a 2002 Dodge Ram. A rat ate through the insulation in my hood. They ordered a part to do the repair. I waited a month for the part. After I got it back the hood liner was removed entirely (with no new one in place). They claimed to have replaced some small part in the back of my engine and thought THAT was what I came in for. When I demanded a new hood liner to be ordered I get a call back from them saying that part doesn't even exist for my vehicle. I do the research myself and of course there is a hood liner for my make and model. I will NEVER come back here.

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by - Verified Customer February 07, 2017

Everything went perfectly. We never have issues.

by - Verified Customer January 31, 2017

I actually brought my vehicle in here for repairs after an accident and was pleased to see that the car actually looked BETTER than even before the accident. I was very pleased with the service.

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by - Verified Customer January 26, 2017


by - Verified Customer January 24, 2017

I came in for an estimate. They were very thorough and accurate compared to other local shops.

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by - Verified Customer January 16, 2017

Service was professional, timely, and reasonably priced.

by - Verified Customer January 09, 2017

My car was shutting off at random, so I brought the car in and later that day I had a diagnosis on what the problem was. It was fixed on my budget and my car has been running great ever since!

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by - Verified Customer January 04, 2017

Very pleased. Good job with a tough situation involving an older vehicle.

by - Verified Customer January 02, 2017

We are very pleased with Robert's!

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by - Verified Customer December 28, 2016

Everything went great. The prices are very fair.

by - Verified Customer December 28, 2016

Always make me feel welcome. Very helpful.

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by - Verified Customer December 28, 2016

I refer people to this shop all the time.

by - Verified Customer December 21, 2016

Although we were not WOWed, there was nothing that went badly. We have not seen any issues with the quality of work.

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by - Verified Customer December 14, 2016

Everything went fine.

by - Verified Customer December 13, 2016

They did a great job.

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by - Verified Customer November 21, 2016

My repair was complete in the time that they promised. The initial estimate was accurate. The completed work looked like new.

by - Verified Customer July 20, 2016

Honest, professional, convenient.

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RepairPal Scorecard


Robert's Collision & Repair was established in 1996 and has been providing Monterey and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “professional”, “helpful”, “incredible”, and “welcoming”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet




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