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PFM Car & Truck Care

RepairPal Certified Shop in Zionsville

PFM Car & Truck Care

52 Verified Reviews
(317) 576-3146
4900 W 106th St
Zionsville, IN 46077 USA
Hours
Su
Closed
M-F
7:00am to 11:30pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Robin Duncan, Manager
  • Established 2002
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Master Auto Technicians
  • 142 Years of Car Repair Experience
PFM Car & Truck Care Reviews
52 Ratings
Displaying 1 - 15 of 50reviews
Kevin
12/12/18
Verified Customer
My experience always has been excellent and professional.
John
12/05/18
Verified Customer
Very Happy!
John
11/04/18
Verified Customer
Done on time, very friendly and price was what I was quoted.
Irv
12/04/18
Verified Customer
Chano was my service manager and Joe was my mechanic performing my repairs and both were professional and great to work with. Chano kept me very informed on the extensive repairs my Kodiak truck needed. When I went in to see what kind of existing shape everything was in Joe took me all around the truck and I was able to observe all the repairs that were needed. Joe made all the immediate repairs needed to get the truck very safe and road worthy with some minor maintenance will be re scheduled for later this year. I purchased this used truck earlier this year so I had PFM do all of the scheduled maintenance and oils services while it was there so there is peace of mind that that was completed. Truck runs great.....nice job PFM!
Mike
12/04/18
Verified Customer
Great Staff
Steve
11/22/18
Verified Customer
Excellent service. Great communications.
Tom
11/12/18
Verified Customer
Well done.
Rick
10/19/18
Verified Customer
I get most all of my auto work for my household done here, they do an excellent job and love their hours. They are open till midnight during the week. Very good.
Nate
10/01/18
Verified Customer
IT WAS GOOD
Gary
10/05/18
Verified Customer
Needed repairs were made. Have had no problems.
Jason
09/19/18
Verified Customer
They do good work.
David
08/24/18
Verified Customer
Would have liked a written form on the batteries life warrenty.
Monty
07/30/18
Verified Customer
Our RV was dropped off with a full explanation of what was happening. After 1 week I had to go to the shop and stay there for 1 1/2 hrs to show them the issue. They ran our RV generator for 20+ hrs using 1/4 tank of gas for nothing because they did not pay attention. Then they put about 2 gallons of gas in it after they ran ours out and charged me $17+ dollars. Then when we went to pick it up it was not out and ready and we had to help them get it out. I would never recommend them to anyone!! In fact, will steer people away from them!
David
08/14/18
Verified Customer
Overall it was my 1st experience and they did a good job!
Kelli
07/28/18
Verified Customer
The front desk lady was very standoffish and not friendly at all. She did not say hello, explain the service or and warranty options, or even say thank you. There was a service man who came to ask me a few questions while I was waiting, but did not sound confident in what little he was explaining to me either. The tire that was put on was aired up to 40 PSI when it clearly says 30 PSI MAXIMUM on the tire wall. All in all, I came here because I was quoted online only slightly more than other shops and this place has nice hours. I was charged MUCH more than the online quote and with the poor customer service, I will definitely not be back.
Schedule an Appointment with PFM Car & Truck Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (317) 576-3146
Need an appointment for today? Call the shop directly at (317) 576-3146
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
89
Customer Amenities
95
The Zionsville location of PFM Car & Truck Care has been serving the local community since 2002. This RepairPal Certified shop features an experienced and well trained team led by 3 ASE certified Master Technicians. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “prompt”, “helpful”, “courteous”, and “professional”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available or your convenience.
Details
Message From the Shop
PFM Car & Truck Care Centers provide a complete automotive repair solution for individual customers and company fleets. Our ASE Certified Technicians service everything from cars, vans, trucks, and buses to RVs, motor homes, and over the road tractors. For over 20 years, PFM has operated as both a NAPA Auto Care Center and a NAPA Truck Service Center. We proudly back our repairs with NAPA's Nationwide Peace of Mind Warranty. Our state-of-the-art facilities are fully equipped to maintain and repair all makes and models of foreign and domestic cars, as well as light-duty, medium-duty, and heavy-duty trucks with either gas or diesel engines.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
  • NAPA
Map
Get Directions to PFM Car & Truck Care
Schedule an Appointment with PFM Car & Truck Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (317) 576-3146
Need an appointment for today? Call the shop directly at (317) 576-3146
What verified customers have to say about PFM Car & Truck Care
Would recommend to a friend
84%
Car was ready when promised
92%
Did not feel sales pressure
92%
Car was fixed correctly the first time
92%
Customer was treated respectfully
92%
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