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Auto Haus

RepairPal Certified Shop in Yorktown

(757) 607-4807
100 Greene Dr
Yorktown, VA 23692 USA
"Their service is very professional."
— John, a Verified Customer
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
09:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Garry Stace, Service Manager
  • Established 1992
  • 15 Auto Repair Mechanics on Staff
  • 150 Years of Car Repair Experience
Auto Haus Reviews
25 Ratings
Displaying 1 - 15 of 25reviews
10/28/15
They seem to do a good job. They seem to do decent work on my car.
10/28/15
Their service is very professional.
10/28/15
I had to wait for a while to get my car. Even though I had an appointment. I had to wait two and a half hours to get my vehicle.
10/26/15
Everything was fine. Everything was done on time.
10/26/15
I had been going there for the longest time and they have always done a wonderful job.
10/26/15
They do good work. They're honest. They deliver the vehicle when promised. That's the criteria for me.
10/26/15
They seem very thorough. They do a good job. I find it easy to make appointments.
10/25/15
I have had good past experiences.
10/25/15
I've never had any problem with them. They have great customer service. They did what you needed done. They make sure you're happy.
10/25/15
I know some of the people that work there. They have been fair and good to me so far. Friendly staff and it seems like a nice place to go. I enjoy my stops there.
10/25/15
Excellent service. They're knowledgeable.
10/22/15
Well I bought my car there along with my other cars. I have been there for a while. However they did not clean it properly and they did not clean it very well like they usually do, other than that they do a good job.
10/22/15
Quality work. They do quality work on quality cars. I've been with them for twenty years. They're number one for me.
10/21/15
I have always been satisfied with everything they have done. They wash your car and vacuum it before they give it back. They tell you exactly what it is going to cost before they do any work. If the price has to change, they call and tell you, but very seldom does it change.
10/20/15
The oil plug wasn't tightened. i got oil in my car, in my house and everywhere. That's the sort of thing they should have checked. It could have caused a major problem.
Reply from Auto Haus
by Auto Haus, March 22, 2016

We sent out our tow truck as soon as we heard about the problem and brought the vehicle back to Auto Haus. We found a defective sealing washer on the oil drain plug. The vehicle was cleaned, and returned to the customer. Our driver also cleaned the driveway.
This was a unfortunate rare occurrence. Rest assured Auto Haus will go above and beyond to correct problems that our customer may experience.

Schedule an Appointment with Auto Haus
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 607-4807
Need an appointment for today? Call the shop directly at (757) 607-4807
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
93
Tools & Equipment
100
Customer Service
91
Customer Amenities
97
Auto Haus is a full service repair facility with special training to work on your import vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. The team at this RepairPal certified shop was described to us as “professional”, “wonderful”, “honest”, “friendly”, and “knowledgeable”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Located in historic Yorktown, Virginia, we began operations 17 years ago as a small German car repair shop. Since those early years as a one-man operation, we have grown to a full-service independent dealership with over 40 employees offering luxury and performance car sales, ASE certified service, parts, paint, and collision repair of Mercedes, BMW, Audi, VW, Porsche, Volvo, Superformance and Beck. Not only do we serve the Tidewater area of Virginia, our strong internet presence has enabled us to serve customers around the world with deliveries in Holland, Austria and South Africa. We offer the same level of service and automotive expertise to our customers locally and around the world.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Map
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Schedule an Appointment with Auto Haus
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 607-4807
Need an appointment for today? Call the shop directly at (757) 607-4807
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