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Pro Automotive Services

RepairPal Certified Shop in Wood River

Pro Automotive Services

122 Verified Reviews
(618) 207-3146
1095 Edwardsville Rd
Wood River, IL 62095 USA
"I like their quality work and attention to detail."
— Brad, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Mike Baggett, Manager
  • Established 1995
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 80 Years of Car Repair Experience
Pro Automotive Services Reviews
122 Ratings
Displaying 1 - 15 of 120reviews
Candrice
01/22/19
Verified Customer
Mike, Jennifer, and the team at Pro Automotive are outstanding! I first contacted them through email, explained the problem I was having with my Ford Escape and got a response the same day. Mike gave me some info., and suggestions to see if it was something I could solve myself before bringing it in and I really appreciate that. Long story short, I did have to take it in. I've used several different shops in the area, some owner operated and some chain. Now the only shop I will use is Pro Automotive Services. These guys are honest, upfront, dependable, and friendly. You couldn't ask for better.
Reply from Pro Automotive Services
by ProAutomotiveServicesShop, March 21, 2019

Thank you for the review! It is much appreciated!

Justin
03/09/18
Verified Customer
first time bring my vehicle there and it was a great experience
Shawn
03/03/18
Verified Customer
excellent job by Mike, very satisfied!
Tiffany
02/27/18
Verified Customer
Really good service overall, happy with my repair
Mark
02/14/18
Verified Customer
All repairs was explained and a rough estimate of cost was given before they started. and always friendly..
Linda
02/19/18
Verified Customer
I had been dealing with the dealership I purchased the car from but they seem not to have their act together so I thought I'd try somewhere new.
Ed
02/10/18
Verified Customer
Awesome experience, owners treated us like friends
Deloris
02/06/18
Verified Customer
The repair was explained to me before any work was done. They fixed what was needed to be done and was very professional . I would highly recommend Pro Automotive to others in need of repairs. Very comfortable waiting area, very clean shop and very professional staff.
David
02/06/18
Verified Customer
The staff is very friendly and explained ind entail what needed to be done to solve my problem
Alex
01/03/18
Verified Customer
This shop was very clean and well priced for the work. I had a great experience and will recommend them to my friend
George
12/28/17
Verified Customer
I am always confident that the work will be done properly in a timely fashion. The owners are great!
Shane
01/16/18
Verified Customer
We have used this shop many times for various repairs. They are always very respectful, explaining repairs needed thoroughly, they are timely and do a good job!
Rick
01/17/18
Verified Customer
This is the cleanest auto repair shop I have ever been to (70 years old). The staff was extremely friendly. Fantastic amenities (ie: customer waiting area, etc). I'll definitely go back when the time comes.
Joshua
12/30/17
Verified Customer
Best automotive repair experience I've ever had!
Ron
12/14/17
Verified Customer
Shop fixed a difficult problem on my truck. Very pleased.
RepairPal Scorecard
98
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
97
Customer Amenities
96
Pro Automotive Services was established in 1995 and has been providing Wood River and the surrounding area with quality automotive repairs ever since. This shop features a team of very experienced, highly trained, and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “knowledgeable”, “honest”, “excellent”, and “dependable”. A local shuttle service, Saturday business hours, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Pro Automotive Services has been providing quality car care in Wood River, IL since 1990. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Wood River and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Pro Automotive Services employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Pro Automotive Services is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. Please be sure to go to our Shop Specials section for our current promotions and specials. Come by and visit our clean and professional shop in Wood River, Illinois.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Isuzu
  • Jeep
  • Kia
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • NAPA
Map
Get Directions to Pro Automotive Services
What verified customers have to say about Pro Automotive Services
Would recommend to a friend
99%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
97%
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