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Precision Tune Auto Care - 059-18

RepairPal Certified Shop in Winston-Salem

Precision Tune Auto Care - 059-18

290 Verified Reviews
(336) 656-2624
1529 Peters Creek Pkwy
Winston-Salem, NC 27103 USA
"Great service!"
— Sharanda, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Kevin Lee, Manager
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 75 Years of Car Repair Experience
Precision Tune Auto Care - 059-18 Reviews
290 Ratings
Displaying 1 - 15 of 271reviews
10/05/18
Had to come back 3 times due to long wait. Wish they would take appointments.
09/28/18
i like coming to your business.
09/18/18
Precision Auto: A+.
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

George, thanks for the review! It’s our pleasure to provide you with the best in auto repair and maintenance services. Thank you for choosing Precision Tune Auto Care in Winston Salem. Sincerely, Ronnie – Customer Service.

09/20/18
Efficient
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

Cindy, thanks for the review! It’s our pleasure to provide you with the best in auto repair and maintenance services. Thank you for choosing Precision Tune Auto Care in Winston Salem. Sincerely, Ronnie – Customer Service.

09/17/18
Work was done in a timely matter
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

David, Thanks for the great review! I have passed this on to our team in Winston Salem to let them know they are doing a good job taking care of your auto service needs. Thank you so much for being part of the Precision Tune Auto Care family! Sincerely, Ronnie – Customer Service

09/12/18
Out recommend this place to anyone
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

Fialisa, thanks for the awesome review! I will let Kevin and the team know what a great job they are doing. Thank you for entrusting Precision Tune Auto Care for your auto service needs. Sincerely, Ronnie – Customer Service.

09/08/18
First time ever at Precision Tune Shop. It was great and personnel was friendly.
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

Elizabeth, thanks for the awesome review! I will let Kevin and the team know what a great job they are doing. Thank you for entrusting Precision Tune Auto Care for your auto service needs. Sincerely, Ronnie – Customer Service.

09/08/18
Great customer service!
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

Kenneth, thanks for the review! It’s our pleasure to provide you with the best in auto repair and maintenance services. Thank you for choosing Precision Tune Auto Care in Winston Salem. Sincerely, Ronnie – Customer Service.

08/31/18
I was not pleased at all. I had to bring my car back after being there for 2hrs with a 3yr old.
Reply from Precision Tune Auto Care - 059-18
by JasonatPTAC, October 05, 2018

Merrilee, we are sorry to hear about your experience during your visit to our Winston Salem, NC location. Customer satisfaction is very important to us at Precision Tune Auto Care. We would love the opportunity to work with you in resolving the current situation. At your earliest opportunity, please contact our customer service center at 919-469-2450 or 800-227-8863. You may also email us at customerservice@ptautocare.com if that is easier. It would be our pleasure to assist you to the best of our ability. Sincerely, Ronnie – Customer Service.

08/23/18
Service was great!!!
08/22/18
Everything and everyone was excellent!
08/24/18
Well took my car on Friday 24 if August for oil change and apparently I needed front break and resurfacing the rosters which was fine but when I drove the car it was shaking so badly and smell burnt all over. Shake still there. Not happy at all
08/17/18
It's always long wait times. I suggest offering appointments! Other than that they are ok.
08/17/18
Great place
08/15/18
The workers could have a lot better of an attitude (Some, I should say). Also it would be nice to see when your car is getting worked on instead of letting one of the random workers fix on your car and you not even see what's going on.
Schedule an Appointment with Precision Tune Auto Care - 059-18
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 656-2624
Need an appointment for today? Call the shop directly at (336) 656-2624
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
90
Customer Amenities
93
The Peters Creek Pkwy location of Precision Tune Auto Care was established in 1996 and has been providing Winston Salem and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “great”, “awesome”, “friendly”, “helpful”, and “professional”. Loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable, We are car experts, Tuned In To You.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Question Answered by Precision Tune Auto Care - 059-18
Reason For This Jerking on 2010 Cadillac STS
Its very possible the rear brakes are sticking or you could have a defective universal joint. We are a Repair Pal approved repair center and would like to assist you.
Map
Get Directions to Precision Tune Auto Care - 059-18
Schedule an Appointment with Precision Tune Auto Care - 059-18
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 656-2624
Need an appointment for today? Call the shop directly at (336) 656-2624
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