Scruggs Automotive Repair - Williamsville

RepairPal Certified Shop in Williamsville

Scruggs Automotive Repair - Williamsville

18 Verified Reviews
(716) 221-6499
6908 Transit Rd
Williamsville, NY 14221 USA
"Honest, professional work. Friendly and knowledgeable staff."
— Tim, a Verified Customer
Hours
Su
Closed
M-F
8:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Nick Herberger, Manager
  • Established 1988
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 56 Years of Car Repair Experience
Scruggs Automotive Repair - Williamsville Reviews
18 Ratings
5
(14)
4
(3)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 17reviews
Tim
10/17/18
Verified Customer
Honest, professional work. Friendly and knowledgeable staff.
Dawn
11/05/18
Verified Customer
Jeff and his staff are always there when I need them. There work is top notch and they can diagnose, repair and get you on the road as promised. I highly recommend their shop.
Becky
10/30/18
Verified Customer
Everyone at the shop is great. Jeff goes above and beyond to make each and every customer feel like they are his number one priority.
Justin
10/30/18
Verified Customer
The staff is great and they really take care of their customers!
Sherea
11/19/18
Verified Customer
Always a pleasant experience.
Jeffrey
11/28/18
Verified Customer
I've been a customer of Scruggs automotive for about 10 years. They're honest and can be trusted. They fix it right the first time and they back up they're work. This is the only shop I go to!
Peter
11/22/18
Verified Customer
Jeff was a great guy. Jeep life....
Hailey
12/18/18
Verified Customer
Every time I go I have the best experience. Amazing customer service the workers always answer any questions you may have.
Charlie
11/28/18
Verified Customer
Always 5-star service.
Mike
03/25/19
Verified Customer
I don't know much about cars. I brother and sister-in-law recommended you to me. That's saying a lot because my brother knows a lot about cars.
Jim
12/19/18
Verified Customer
The experienced staff made the necessary repair and also recommended any future repairs my vehicle may need.
Grace
12/11/18
Verified Customer
The staff is amazing! They go above and beyond to be transparent and make sure you know everything about your vehicle, the work being done, and what may need repair in the future.
Aurora
10/18/18
Verified Customer
Very professional and a job well done. Would recommend for sure.
Gale
03/14/19
Verified Customer
I was recommended to Scruggs through a friend when I first arrived from out of town. I've been going to them for nearly a year and I am quite satisfied with their honesty, professionalism and prompt service. They will tell you exactly what you need and when you will need it. Plus they don't nickel and dime you for everything. Everyone should conduct their business like Scruggs. Highly recommend their shop!
Brian
03/06/19
Verified Customer
Fast friendly service, honest and gets the job done on time. Easy scheduling.
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
93
Customer Service
97
Customer Amenities
93
Scrugg's Automotive Repair was established in 1988 and has been providing the community with quality automotive repairs ever since. The Williamsville location features a team of experienced, highly trained technicians with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “professional”, “amazing”, “courteous”, and “awesome”. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Scruggs Automotive Repair has been providing quality car care in Williamsville, NY since 1981. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Williamsville and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Scruggs Automotive Repair employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Scruggs Automotive Repair is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Question Answered by Scruggs Automotive Repair - Williamsville
What Would Happen If You Drive The Car In D3 Because Of Tranny Issue.Car Won't Come Out Of First Gear.The Rpm Run High When Trying To Drive on 2006 Chrysler Sebring
No real damage can be caused by this except it will wear your transmission faster. I would suggest getting it into a service center to find out the issue.
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What verified customers have to say about Scruggs Automotive Repair - Williamsville
Would recommend to a friend
97%
Car was ready when promised
94%
Did not feel sales pressure
100%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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