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Carroll's Automotive

RepairPal Certified Shop in Williamsburg

Carroll's Automotive

56 Verified Reviews
(757) 702-5007
307 Ewell Rd
Ste D
Williamsburg, VA 23188 USA
"It was excellent service."
— Jerry, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Billy Sims, Manager
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 66 Years of Car Repair Experience
Carroll's Automotive Reviews
56 Ratings
Displaying 1 - 15 of 56reviews
Linda
11/12/18
Verified Customer
What a wonderful experience having a local mechanic who treats customers like family!
Bob
11/13/18
Verified Customer
Outstanding service ... quality that is unparalleled.
Sean
10/24/18
Verified Customer
Every experience I have had with Carroll's Automotive has been ideal. That is to say that they've accommodated me on short notice, repaired my vehicle(s) quickly, the cost of labor and materials has been extremely reasonable and they always follow up to ensure that no further problems arose.
Mike
10/04/18
Verified Customer
Billy and Wade are terrific. This is probably the only car maintenance shop I absolutely trust completely.
Dale
08/22/18
Verified Customer
Great shop
Rick
07/31/18
Verified Customer
As always, excellent service. We have used Carrols for many years.
Andres
08/02/18
Verified Customer
Meticulous work at a very competitive price.
Jeff
07/25/18
Verified Customer
Great service at a fair price. They always do good work.
Stephen
06/25/18
Verified Customer
Best garage in Williamsburg.
Bob
06/25/18
Verified Customer
Carroll's Automotive has been the best automotive service shop I've experienced in many years. They not only do top quality service at a fair price, they also take time to show you any repair work needed and answer questions clearly.
Mike
06/18/18
Verified Customer
Been using Carroll's for years. Think service is good at a bargain price.
Brenda
06/11/18
Verified Customer
Billy makes sure I understand what was done and what is needed in the future with my vehicles. I love this shop because I get that personal treatment that you do not receive at the major dealerships.
Woods
06/04/18
Verified Customer
Excellent Service and Customer Service. I'll be back.
James
05/29/18
Verified Customer
The staff is always very professional and friendly. They do great work and treat you like family. I highly recommend them.
George
05/29/18
Verified Customer
Excellent work......all the time.....on time!
Schedule an Appointment with Carroll's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 702-5007
Need an appointment for today? Call the shop directly at (757) 702-5007
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
96
Customer Amenities
91
Carroll's Automotive was established way back in 1994 and has been proudly serving Williamsburg and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “prompt”, “friendly”, “knowledgeable”, “helpful”, and "trustworthy". Early bird drop-off and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1994, Carroll's Automotive has provided motorists in the Williamsburg, VA 23188 area with comprehensive auto repair services that include General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Import Cars & Trucks, Towing and Quick Lube Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. Carroll's Automotive is a full-service preventive maintenance and auto repairs center in the Williamsburg, VA 23188 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Import Cars & Trucks, Towing and Quick Lube Services since 1994. Acura, Honda, Toyota, Lexus Specialists - Factory Trained Technicians Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • ASA
  • Jasper
  • WORLDPAC
Map
Get Directions to Carroll's Automotive
Schedule an Appointment with Carroll's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 702-5007
Need an appointment for today? Call the shop directly at (757) 702-5007
What verified customers have to say about Carroll's Automotive
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
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