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Carroll's Automotive

RepairPal Certified Shop
Carroll's Automotive
45 Verified Reviews
Carroll's Automotive
45 Verified Reviews
(757) 702-5304
307 Ewell Rd
Ste D
Williamsburg, VA 23188 USA
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Billy Sims, Manager
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 66 Years of Car Repair Experience

Carroll's Automotive Reviews
(45 Ratings)
5
(40)
4
(3)
3
(1)
2
(0)
1
(1)
Displaying 1 - 5 of 45 reviews
07/07/17

It is always a please to deal with them.

07/12/17

Besides the repair service what I like the most is their customer service they always take the time to explain any question.

07/17/17

Carroll's Automotive is built on honesty and integrity. Being a women and getting my car serviced, I never feel like I am being taken. I do know a little something about cars which helps, but never once have I felt like they were trying to give me a snow job. They repair what is needed. They may tell me that something may need serviced in the future, or I may need a new set of tires in the next six months just to prepare me for a big expense coming up, but never try to sell me on something that doesn't need done. If a part is needed, they call around to get the best price for the part. The job is always done in the time promised and my car always come back as clean as I gave it to them inside and not full of greasy hand marks, etc. Their employees are very courteous and professional. I would recommend Carroll's to anyone and that is how I found out about them when I moved to Williamsburg.

07/20/17

Great!!!!

07/25/17

It was only a simple installation of a new battery, performed promptly and professionally. I've come to expect nothing less from Carroll's Automotive, and I'll continue to bring my cars to them for scheduled service.

Schedule an Appointment with
Carroll's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 702-5304(757) 702-5304

RepairPal Scorecard
93
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
96
Customer Amenities
91

Carroll's Automotive was established way back in 1994 and has been proudly serving Williamsburg and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “prompt”, “friendly”, “knowledgeable”, “helpful”, and "trustworthy". Early bird drop-off and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

Since 1994, Carroll's Automotive has provided motorists in the Williamsburg, VA 23188 area with comprehensive auto repair services that include General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Import Cars & Trucks, Towing and Quick Lube Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.

Carroll's Automotive is a full-service preventive maintenance and auto repairs center in the Williamsburg, VA 23188 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Import Cars & Trucks, Towing and Quick Lube Services since 1994.

Acura, Honda, Toyota, Lexus Specialists - Factory Trained Technicians
Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More
Amenities
  • Child Friendly
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • Jasper
  • WORLDPAC

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Schedule an Appointment with
Carroll's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 702-5304(757) 702-5304
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