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Real Autohaus Automotive

RepairPal Certified Shop in Westmont

Real Autohaus Automotive

244 Verified Reviews
(630) 528-1858
6145 S Cass Ave
Westmont, IL 60559 USA
"I was very satisfied with the work that had been done. They transported me to and from. They not only care about your car, but they care about you as a customer."
— Kathy, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 7:00pm
S
Closed
Auto Repair Experience
  • Tristan Realubit, Owner
  • Established 2004
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 25 Years of Car Repair Experience
Real Autohaus Automotive Reviews
244 Ratings
Displaying 1 - 15 of 233reviews
David
01/23/19
Verified Customer
Took my 08 Chevy Cobalt in for a (Large EVAP Leak code P0455) Along with a fuel line replacement. After driving the car for 3-4 days EVAP code came back on with the same P0455 code. The guys there and owner reach out to you after a few days of you driving to see how there job is doing. Told them about it and they replaced the part they fixed and turned out it was a bad part. Problem fixed and at no extra $. Thank you
Susan
02/07/19
Verified Customer
Fantastic experience
Katarina
02/07/19
Verified Customer
I had a coupon for oil change $19.99 and was told that it will cost only $1 or 2 more because my car needed little more oil. Well, I paid almost $10 more.
David
02/07/19
Verified Customer
They were open and honest.
Jan
02/04/19
Verified Customer
Very friendly and helpful staff.
Darrin
02/04/19
Verified Customer
I reached out to RAA from out of state for a last minute Pre-purchase inspection of a vehicle I was considering purchasing from a dealer. RAA scheduled the car that afternoon completing the PPI by the next day. The report was professional with pictures divided into sections. RAA identified front spoiler damage I otherwise would have not known about. The RAA owner also reviewed the PPI verbally with me over the phone and clearly was knowledgeable around the PPI tests and work performed. Finally, the PPI cost was reasonable and fair which was paid AFTER the report was delivered to my email as well as text notification. If I lived in the area RAA would have much more of my business.
Manoj
01/30/19
Verified Customer
Very good
Alan
01/27/19
Verified Customer
Great service and provide helpful insights to potential dangers.
Janet
01/24/19
Verified Customer
The staff is knowledgeable and deliver on time! We are fortunate to have this shop nearby!
Dustin
01/21/19
Verified Customer
Top notch staff and service!
Peter
01/17/19
Verified Customer
The staff at real Autohause were very friendly. They hit a snag in replacing my bearing and helped me book a rental car. I'm extremely happy with their work
Mark
01/08/19
Verified Customer
I was satisfied with the service and the staff. My only complaint was that the labor charged seemed excessive. The labor was $840. The car was picked up in late afternoon the same day car was brought in (8:00 AM) which would equate to approximately 8 hours which would include lunch time and the time the car was out of the shop for an alignment. The alignment was a separate charge of $95.00. Not sure the car was actually worked on for all 8 hours, but lets say 7 hours. This would equate to $120 per hour (840/7). However, I will still use Real Autohaus for future service.
Tristan
01/08/19
Verified Customer
Overall great!
Jeff
01/07/19
Verified Customer
Complete satisfaction. Mark was great at explaining what needs to be done, work performed was detailed on receipt along with estimates of future work (things to keep an eye on). Follow up calls by Mark and owner Tristan to see how car was running. Great service all around!
James
01/07/19
Verified Customer
Good experience.
RepairPal Scorecard
95
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
92
Customer Service
94
Customer Amenities
98
Our certification team found Real Auto Haus to be a shop committed to ASE Certification and on going training. This makes them highly qualified to service and repair your late model vehicle. Tristan Realubit, the owner, has invested in quality shop management and communication classes to ensure communication between you and the shop is at its best. He has assembled a team of technicians who are ASE Certified and has invested in the on going training it takes to keep up in this fast moving, ever changing field. They have at their disposal the automotive tools and computer diagnostic equipment needed to make professional repairs to your late model vehicles. They back up their work with a 36 month 36000 mile warranty and offer free shuttle service for your convenience.
Details
Message From the Shop
We now have 2 master certified technicians and 2 ASE certified technicians! There is nothing more authentic than the truth. Honesty and integrity is what we uphold above anything else in our day to day operations. It allows us to provide the best quality repairs and exceptional customer service and that what makes us Real. A leading Westmont auto repair center, we believe in exceptional customer service and that is why honesty and integrity is the golden attribute of our organization and it is what we uphold in our day to day operations. Its in our core... it's who we are, We just happen to be awesome at fixing cars. We are an independently owned and operated auto service, repair and maintenance facility that strives to give our customers the best in auto service, repair quality and experience we can offer at reasonable rates. We are your logical alternative to the dealerships for all scheduled maintenance and auto repair of your Import-Foreign vehicle.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
Map
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What verified customers have to say about Real Autohaus Automotive
Would recommend to a friend
96%
Car was ready when promised
97%
Did not feel sales pressure
100%
Car was fixed correctly the first time
98%
Customer was treated respectfully
100%
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