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Christian Brothers Automotive - Westfield

(317) 793-3014
336 Verified Reviews
russ.miller@cbauto.net

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

14807 N Gray Rd
Westfield, IN 46062 USA

AUTO REPAIR EXPERIENCE

  • Russ Miller, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 57 Years of Car Repair Experience

Christian Brothers Automotive - Westfield Reviews

OVERALL RATING

336 Verified Reviews
5 stars
(251)
4 stars
(70)
3 stars
(8)
2 stars
(3)
1 star
(4)
by - Verified Customer January 08, 2018

They always treat me with respect, explain things in detail, and never charge for unneeded repairs. I won't go anywhere else since discovering your shop. Thanks for your courtesy!

by - Verified Customer January 07, 2018

I found them to be extremely helpful and knowledgeable. My car was fixed timely.

by - Verified Customer January 07, 2018

Very professional ! Excellent service.

by - Verified Customer January 04, 2018

Very knowledgeable, friendly, and helpful staff.

by - Verified Customer January 03, 2018

excellent service, communication and will do business with them in the future.

by - Verified Customer January 03, 2018

Well run, professional repair shop...

by - Verified Customer January 02, 2018

I really like Christian Brothers. It's where I go for all car repairs, and they treated me well, educating me on the issue with my car, as well as doing the work necessary to do a good job and keep the price low.

by - Verified Customer January 02, 2018

So far good

by - Verified Customer January 01, 2018

They are thorough, friendly, and always strive to make my experience with them positive. They documented the issue in writing and with images. No pressure.

by - Verified Customer January 01, 2018

Top Notch service.

by - Verified Customer January 01, 2018

This was my first experience with your shop and your staff was awesome. The price of the work was very fair. I will be using your shop again when needed and will not hesitate to recommend it to friends and co-workers.

by - Verified Customer January 01, 2018

It was very evident the operating principles for this business is focused on serving others with respect and quality service!

by - Verified Customer December 28, 2017

Excellent Service with truly caring people. I don't know auto repair do I go where I trust the team to be fair & knowledgable. A+ Grade!.

by - Verified Customer December 27, 2017

Professional demeanor with me and the other customers they interacted with.

by - Verified Customer December 27, 2017

Personnel was nice, friendly & helpful.
Appreciated the loaner car so much, however it was very dirty inside & there was a loud squeak in the front so I was glad I didn't have it long.
One piece of my job could not be completed due to waiting on a part. I was told it would be Jan 2 at the latest but it is now 1/3 & I have heard nothing more on the status.
I had lots of questions & each time I called or asked, Per was very helpful & patient.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer December 26, 2017

Great Work

by - Verified Customer December 25, 2017

Everyone was nice & friendly as always. I enjoy utilizing their services because they seem to work hard & always treat people with respect.

by - Verified Customer December 20, 2017

The identification of needed repairs through pictures is an excellent service feature. Thank you for offering it! I trust you all and your work and will continue to use your services in the future

by - Verified Customer December 20, 2017

Had a squeal, and they identified the issue and solved it.

by - Verified Customer December 19, 2017

Exceptional service

by - Verified Customer December 19, 2017

Excellent people

by - Verified Customer December 19, 2017

The people were courteous, explained what needed to be repaired, the work was performed well had. Had to wait longer for an unforeseen needed additional part. Over all well pleased. However I did not like that brake pads had to be replaced only if rotors were replaced.

by - Verified Customer December 18, 2017

Thank you for airing my tire!

by - Verified Customer December 18, 2017

Great

by - Verified Customer December 17, 2017

My experience was great. They do a great job!

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer December 14, 2017

Wonderful staff and speedy service!!

by - Verified Customer December 13, 2017

well explained diagnosis and reasonable when I didn't want to fix absolutely everything wrong. Did a good job of understanding me as a customer

by - Verified Customer December 13, 2017

First time visiting this shop, and it was the best place I could have gone. I think the vehicle inspection went well and they even e-mailed me pictures with the analysis which was unexpected but appreciated!

by - Verified Customer December 11, 2017

Everyone is so friendly and professional! My alignment wasn t right the first time but was immediately fixed the next day in a timely manner

by - Verified Customer December 07, 2017

Great customer service and communication. The courtesy shuttle service is great!

by - Verified Customer December 07, 2017

I brought my Honda Civic in because it was having vibration and noise in the cabin. I told the manager that it previously had work done on the engine mount and that I thought it could be that or the muffler. After reviewing my car, they concluded that an oil change, replacing the spark plugs and flushing fluids would solve the problem, which I voiced surprise over the phone that they didn't see anything with the engine mount. Regardless, I trusted that they felt that the recommended work would fix the problem and agreed on the $800 worth of work. Once they completed the work, they called me and told me that the $800 didn't fix the problem and they now recommended replacing both engine mounts for another $800. I told them no and picked up the car. I then took it to Midas, where they adjusted the torque on the passenger engine mount for free and the car works great now. I would suggest to improve the customer experience to take the time to scrutinize the technician's recommendation. At this point, I paid $800 to not fix the problem and was asked to pay $800 more when Midas took half an hour to fix it for free. Guys all seemed professional, but the work seemed to not get proper review or the technician's expertise should be reviewed as engine mounts on 2008 Honda Civic seem to be a chronic issue.

by - Verified Customer December 06, 2017

First time customer. Received immediate, friendly, and honest service! Very satisfied and highly recommended

by - Verified Customer December 06, 2017

Great service and care loved all the photo s via email prior to service. We will definitely be back!

by - Verified Customer December 06, 2017

All done as explained.

by - Verified Customer December 03, 2017

Always pleased w CBA and their work, communication

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer December 03, 2017

The shop was clean and the employees were friendly and honest. Can t ask for much more!

by - Verified Customer December 03, 2017

I would of liked to have know that the oil change was substantially more$ than the previous oil change. But, all is good.

by - Verified Customer November 30, 2017

easy to schedule, reasonable amount of time to complete oil chang

by - Verified Customer November 28, 2017

Overall satisfied.

by - Verified Customer November 28, 2017

Awesome customer service

by - Verified Customer November 27, 2017

Quality service, knowledgeable, on time, fair price and the associates there were very personable and professional.

by - Verified Customer November 26, 2017

Love this place

by - Verified Customer November 26, 2017

I will go back for future repairs and maintenance

by - Verified Customer November 23, 2017

It was fine. They did the work that needed to be done but I didn t feel like they adequately explained to me the issues I had or help me understand my brake situation. I knew it would be expensive but it seemed like they were trying to upsell me on fixes that weren t necessary. I wanted to better understand my car situation; but left feeling like they did the job but I don t understand what they did and whether it was all necessary or not. I m a college student and cars are expensive to fix so I like to understand how I can better take care of a car in high mileage knowing I won t be able to afford every fix they request. I hate the fact that every time I bring my car in to get fixed, a mechanic finds $600 worth of issues to fix. If I knew what was up with my car; I wouldn t have to be surprised every time I got it taken in.

by - Verified Customer November 23, 2017

Very good experience. Thank you.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer November 20, 2017

great job as always

by - Verified Customer November 20, 2017

Highly referrable. Always honest & receptacle. Quality work & quality people. So thankful you are so close. Neighbors love you too.

by - Verified Customer November 20, 2017

good service

by - Verified Customer November 20, 2017

I have used this repair shop several times. They have always been very friendly, honest, and professional.

by - Verified Customer November 16, 2017

I feel they did a good job but a little more expensive

by - Verified Customer November 15, 2017

Great!

by - Verified Customer November 15, 2017

All of the employees were friendly, helpful, knowledgeable, and thorough. Also, the company was willing to work with me due to my husband's payday falling awkwardly due to a holiday. We really appreciated all they have done for us at Christian Brothers Automotive.

by - Verified Customer November 14, 2017

I was satisfied with their explanation of why I needed the work done. They did it in a timely manner and I already recommended your company!

by - Verified Customer November 14, 2017

EVERY experience with Dre or Per is TOP NOTCH.... Best Auto Service shop in the business. Happy Thanksgiving

by - Verified Customer November 13, 2017

Friendly and helpful.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer November 12, 2017

Always very polite and effecient.

by - Verified Customer November 12, 2017

Good service. Was called promptly before any work was started and stated the price to avoid any surprises. Friendly staff. Will continue to use Christian brothers in the future

by - Verified Customer November 09, 2017

Our situation was unplanned. Christian B handled the situation calmly and efficiently.

by - Verified Customer November 09, 2017

For a first time customer I was pleased with
the quality of customer service and professionalism. Will very likely return.or

by - Verified Customer November 09, 2017

They kept in touch via e-mail and text (and phone call, if necessary), so I knew exactly what was going on with my vehicle.

by - Verified Customer November 07, 2017

They are excellent and extremely customer focused. Th

by - Verified Customer November 05, 2017

The front counter guys were friendly and professional. I was considering having a radiator flush. I was informed my fluid was clean did not recommend radiator flush. I appreciate the honesty!

by - Verified Customer November 02, 2017

Car was repaired on time and in a professional manner. The issue reappeared approximately 48 hours after I picked up the car, and a member of the staff drove down to my home to pick up the car with no questions asked. That is serv

by - Verified Customer November 01, 2017

Very competent and friendly. Only downfall is the Michigan roots!!

by - Verified Customer October 31, 2017

Employees were very professional.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer October 31, 2017

So pleased to find a very good local automotive shop! Thank you!

by - Verified Customer October 29, 2017

Friendly, trustworthy, and they greeted me by name when I walked in the shop... I would highly recommend them to anyone needing work done on their car!

by - Verified Customer October 29, 2017

The estimate was explained well, the work was completed as estimated, they provided a loner car - all great things! The repair took 6 days instead of 5 but that wasn't a problem because they provided the loaner car.

by - Verified Customer October 29, 2017

Great

by - Verified Customer October 29, 2017

Great job

by - Verified Customer October 29, 2017

Of all the shops I've visited, Christian Brothers provided the most detailed explanations of all the recommended repairs. Their diagnosis, pictures, and line by line itemization with a general written summary of the inspection findings was helpful. I then did my own research to see which of the recommendations were absolutely necessary to get me back on the road, but it was much easier having their detailed report in hand.

by - Verified Customer October 25, 2017

Exceptional communication by text and email. Honesty. Honored a coupon we did not have with us, as expecting only an oil change and then unexpected repairs.

by - Verified Customer October 25, 2017

First time customer. Best experience I have ever had at a service facility of any brand. Will definitely be a return customer.

by - Verified Customer October 25, 2017

Pleasant experience

by - Verified Customer October 24, 2017

Great customer service and great work done.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer October 24, 2017

Extremely satisfied. I had my estimated for repairs by another auto repair place to the tune of $1200. Christian Bros checked to see if my car needed those repairs and determined it the parts in question did not need replaced. This saved me $1000 in repair costs.

by - Verified Customer October 24, 2017

The counter person was very efficient & transported me home & picked me up when repair was completed.

by - Verified Customer October 23, 2017

The staff is always extremely helpful and very accommodating of my hectic schedule. I have already recommended y'all to many ladies.

by - Verified Customer October 22, 2017

All expectations were met. Nice facility. Good job!

by - Verified Customer October 19, 2017

It's wonderful to be regularly be called by name when I bring my car in - they know me and my car. :)

by - Verified Customer October 19, 2017

Was told my part may not be in until the next day and was never called to confirm. Went to the shop at the end of the day and was told the part would not be in until tomorrow. Bit frustrating. All else was good. I would come back. it was my first time using the shop.
Thanks

by - Verified Customer October 19, 2017

As always, completely satisfied.

by - Verified Customer October 18, 2017

Great work. Friendly and efficient staff. Very good at using email, text, and phone to communicate status updates.

by - Verified Customer October 17, 2017

Fantastic service, never felt pressured or like I was getting ripped off being a young female.

by - Verified Customer October 15, 2017

Good

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer October 11, 2017

Clean, timely and Professional. Glad I had oil change coupon. Quoted $23 just to change license plate bulb. Wow.

by - Verified Customer October 10, 2017

Very good all the way.

by - Verified Customer October 10, 2017

It was great to be treated honestly and without pressure. I appreciated the detailed explanation being sent via email so I could review when it was convenient for me.

by - Verified Customer October 09, 2017

Thank you

by - Verified Customer October 09, 2017

Fantastic. Extremely satisfied with my experience. Will keep coming back for sure.

by - Verified Customer October 05, 2017

Thanks

by - Verified Customer October 04, 2017

First time client and would return.

by - Verified Customer October 04, 2017

Always impressed with the quality of service and overall experience at Christian Bros.

by - Verified Customer October 04, 2017

I have been very satisfied with all work performed on my car.

by - Verified Customer October 03, 2017

Service was fine. I'm slightly skeptical one of the repairs was necessary.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer October 03, 2017

Did great job

by - Verified Customer October 03, 2017

I checked my vehicle in the shop because the check engine light was on. They had the problem fixed and back to me the next day.

by - Verified Customer October 02, 2017

The staff was very friendly and respectful. I was helped immediately and did not have to wait on someone to get to me. The lobby was very clean as well.

by - Verified Customer September 27, 2017

Problem the vehicle was brought in for has returned and will need to be brought back in.

by - Verified Customer September 27, 2017

The charge was over $15 more than coupon for regular oil.

by - Verified Customer September 27, 2017

Good work and nice place. After spinning more than 3k in the past couple months, I wish the would have kicked in a quick courtesy fix of bolting down a loose wheel well cover. Would have taken 2 minutes :)

by - Verified Customer September 26, 2017

Always respectful, professional. Will always choose Christian Automotive Brothers!

by - Verified Customer September 26, 2017

Price is irrelevant in the absence of value. We could have maybe found a cheaper place to get the work done, but it wouldn't have been as quality work (we're trusting). Its difficult to answer the quality of work question because the problem was solved but if it returns then I may not know. Time will tell. I am however confident in the work that was done and I am happy with the value for the price.

LeAndre is the man.

by - Verified Customer September 24, 2017

I was very pleased with my experience. I have used Christian Brothers many times and would reccommend them to anyone.

by - Verified Customer September 21, 2017

Very thorough and good in explaining what needed to be done and suggestions for the future. No pressure to do anything

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer September 21, 2017

Dre was very helpful. Everything found in need of repair was explained. The repair work was completed on schedule.
The business is very well run!

by - Verified Customer September 20, 2017

Wonderfully

by - Verified Customer September 19, 2017

Oil change but have all of my car work done here as well

by - Verified Customer September 19, 2017

Excellent!

by - Verified Customer September 19, 2017

A great experience especially because I was in from out-of-town, Columbus, OH. Great, professional, timely, and reasonable. Thank You

by - Verified Customer September 18, 2017

Very happy with the service, but car still seems to have some problems. It starts shaking at 60mph. Not satisfied with how it's running-but everyone treated me GREAT!

by - Verified Customer September 18, 2017

Great job. Thank you.

by - Verified Customer September 17, 2017

Very courteous staff and explained the repair issue clea

by - Verified Customer September 14, 2017

Everyone working either knew my name or my car and was so welcoming and helpful. The concierge service was an amazing touch. I was able to get back to work, leave my car there for a bit, and come back when I was ready. I will be coming back to this shop from now on!

by - Verified Customer September 14, 2017

My car is synthetic oil only and as I was paying and leaving I asked about it and was told that they used traditional motor oil. The gentleman at the front said he would add an oil conditioner to my car to make sure everything would flow smoothly. Then he went to change the sticker inside my window for me based on the miles I requested (5,000). He told me afterwards that the guy who changed my oil had typed the information incorrectly but did use synthetic motor oil in my car. Therefore, I left trusting that the correct oil was used in my car. I have yet to have any issues with anything.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer September 14, 2017

Everyone was very nice and helpful. The gentleman at the front desk took extra time explaining our car's issues. I really appreciated him doing that.

by - Verified Customer September 13, 2017

Thank you

by - Verified Customer September 12, 2017

The overall experience was good.

by - Verified Customer September 12, 2017

good experience

by - Verified Customer September 11, 2017

Good.

by - Verified Customer September 11, 2017

Great work Quick tour around Fair Price

by - Verified Customer September 07, 2017

Good work

by - Verified Customer September 07, 2017

Professional, polite, thorough.

by - Verified Customer September 07, 2017

Positive

by - Verified Customer September 05, 2017

I dropped my car off 24 hours before my scheduled appointment, simply because it was easier for my family to do so, not expecting them to look at it until the scheduled time. Bless their hearts! They analyzed it -- and repaired it -- the day I dropped it off. Great customer service!

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer September 05, 2017

Nice facilities. Professional staff

by - Verified Customer September 04, 2017

Still have not fixed a/c after approximately 10 days

by - Verified Customer September 04, 2017

Great!

by - Verified Customer August 31, 2017

Will be back

by - Verified Customer August 29, 2017

Work completed on time and at a good price.

by - Verified Customer August 27, 2017

Christian Brothers in Westfield is where I have taken my cars when they've needed repairs for the past few years. They are great to work with and even know my name!

by - Verified Customer August 27, 2017

Very good work!

by - Verified Customer August 24, 2017

Christian Brothers always does a great job and they are always friendly and courteous:)

by - Verified Customer August 24, 2017

Excellent communication throughout the process. Had my car towed in and fixed in the same day. Customer service was excellent. No complaints!

by - Verified Customer August 22, 2017

Dre is the front man and a wonderful professional. Hope you take good care of him.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer August 20, 2017

Very friendly and welcoming. Got my car in right away without appt and was finished when promised. Love the detailed quote.

by - Verified Customer August 17, 2017

Great service, Thanks

by - Verified Customer August 17, 2017

Great experience, will be back

by - Verified Customer August 17, 2017

Amazing service

by - Verified Customer August 16, 2017

Technicians were professional, thorough, and maintained regular communication. Repairs were made in a timely manner. I will definitely return in the future and recommend this shop to others.

by - Verified Customer August 16, 2017

Per was GREAT!! Explained things

by - Verified Customer August 15, 2017

They were really helpful, they even stayed late to finish working on my car. Christian Brothers always do a good job.

by - Verified Customer August 15, 2017

Russ and his staff have always been, and continue to be a customer focused business that happens to fix cars.

by - Verified Customer August 14, 2017

Excellent service

by - Verified Customer August 14, 2017

The people at CB Westfield are always polite, friendly and professional.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer August 13, 2017

Very pleasant experience and knowledgeable staff

by - Verified Customer August 10, 2017

Good.

by - Verified Customer August 09, 2017

Same day service received with no prior appointment. This shop is extremely accommodating and great to work with.

by - Verified Customer August 09, 2017

I love this business and its personnel.

by - Verified Customer August 07, 2017

Excelent

by - Verified Customer August 07, 2017

Would never go anywhere else.. Dre and Pat are amazing!!

by - Verified Customer August 06, 2017

Service included an oil change and wiper blade replacement. Upon checking over car, other needed services explained but no pressure about completing them.

by - Verified Customer August 06, 2017

Dre was great! Fast service.

by - Verified Customer August 06, 2017

Everyone was extremely professional and customer friendly.

by - Verified Customer August 02, 2017

I'm happy with the experience. I believe Christian Brothers treated me honestly. Though nobody wants there car to break down, if it happens, I'll go back to Christian Brothers Automotive.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer August 02, 2017

Excellent and friendly service.

by - Verified Customer August 02, 2017

I trust these guys. They are very honest.

by - Verified Customer August 01, 2017

These guys / this shop are great!

by - Verified Customer July 31, 2017

Russ and crew second to none!

by - Verified Customer July 31, 2017

The communication was great and after a slight adjustment the car runs great.

by - Verified Customer July 27, 2017

Pleasant experience

by - Verified Customer July 27, 2017

It is great to have a local mechanic/service company I trust!

by - Verified Customer July 27, 2017

Thank you

by - Verified Customer July 25, 2017

would use again.

by - Verified Customer July 25, 2017

Super

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer July 25, 2017

Excellent customer service

by - Verified Customer July 24, 2017

it is all good!

by - Verified Customer July 24, 2017

I had several things that needed repair on my vehicle. I was able to have just some of them done at this time without any hassle from CBA. Other repairs can be done in the future when my finances allow.

by - Verified Customer July 23, 2017

Professional and courteous services provided.

by - Verified Customer July 23, 2017

The repairs were done the same day, and they were explained before the work was done. We know we can rely on good quality work.

by - Verified Customer July 20, 2017

I am a second time customer. I returned the second time because my experience the first time was very positive. My second experience exceeded my first visit in customer satisfaction.

by - Verified Customer July 20, 2017

Only place we service our vehicles. Dre and crew are very accommodating and reliable.

by - Verified Customer July 20, 2017

Knowledgeable and fair

by - Verified Customer July 19, 2017

great service!

by - Verified Customer July 19, 2017

Wonderful people. Russ and Per were great. I'm so glad to have find my new go-to shop!

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer July 17, 2017

Great experience! Appreciate that the staff doesn't treat me like a girl who knows nothing.

by - Verified Customer July 17, 2017

Good experience.

by - Verified Customer July 13, 2017

Staff is knowledgeable and very friendly. All go above and beyond to make the experience pleasant

by - Verified Customer July 12, 2017

best shop in town

by - Verified Customer July 12, 2017

Russ you have great folks working for you! Thanks for making sure I had a ride home while my car was worked On

by - Verified Customer July 12, 2017

The shop fixed our truck and explained the repairs well. I am very pleased with Christian Brothers!

by - Verified Customer July 11, 2017

Always great service and friendly staff!

by - Verified Customer July 11, 2017

This is the first time I have been to this location but they did a great job.

by - Verified Customer July 11, 2017

My truck flipped out and went into an anti-theft protection mode one day last week. The guys came to my vehicle and took care of the problem before the end of the day. In the end a simple problem solved but the customer service went way beyond what I expect. Well done guys! I'll be coming back again.

by - Verified Customer July 09, 2017

Great

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer July 06, 2017

We needed the car fixed before we moved. They charged us 270 dollars, and the same problem is happening.

by - Verified Customer July 05, 2017

Great service, fair price. Everyone was extremely friendly and helpful.

by - Verified Customer July 05, 2017

Best automotive repair shop in Indianapolis!

by - Verified Customer July 04, 2017

I dropped my car off because it would not start. I told the rep that I thought it might be the battery. He sent me an email with 3 pages of problems. One of the items was the battery. I asked him if the battery was the reason it wouldn't start. He said yes. I had him replace the battery. He asked me what about the other items. I told him I would take care of them later. When I picked up the car he tried to get me to fix the items again. I told him no. I picked up the car. I don't. Like being upsold on other things. I took my car to Champion Chrysler. I did get the radiator replaced. It cost me $100.00. My extended warranty covered it. I had given your customer service representative my warranty information and he hadn't called them yet.

by - Verified Customer June 29, 2017

I was satisfied with the work. Thank you!

by - Verified Customer June 28, 2017

Great overall experience! Fair price and got me right back on the road. Would highly recommend!

by - Verified Customer June 28, 2017

Great experience! We really appreciated the photos of the car's condition.

by - Verified Customer June 27, 2017

Pleased with the service I received

by - Verified Customer June 27, 2017

Staff is always incredibly courteous and knowledgeable. I appreciate how timely they were in completing the repairs and ensuring the car was ready on time. Only feedback is that there is a panel now loose on my car that was identified two days after the repair and I am unsure if it is a result of my driving or the work done. Would definitely recommend CB to peers

by - Verified Customer June 27, 2017

Very friendly staff and quick work.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer June 26, 2017

Dray and his crew are wonderful. Truly has The customer best interest at heart. Will take both my cars there.

by - Verified Customer June 26, 2017

Great service!

by - Verified Customer June 26, 2017

I was unable to make an early appointment I had previously scheduled. They were so accommodating and able to get me in later that same day! Everyone was friendly, courteous and professional, while providing a great service!
I highly recommend Christian Brothers!

by - Verified Customer June 22, 2017

We are loyal customers to these guys because they always keep us informed, they

by - Verified Customer June 22, 2017

Very professional. Appreciated the AAA discount as well.

by - Verified Customer June 21, 2017

Always excellent customer service.

by - Verified Customer June 21, 2017

Christian Brothers is always a pleasant experience.

by - Verified Customer June 19, 2017

I have 12 years experience in customer service and am very discerning. Per and everyone at CBA Westfield treated me extremely well. I am thrilled they are so close to home. They are my new auto repair shop.

by - Verified Customer June 18, 2017

My only dissatisfaction was that I had to take the car back. The noise coming from the rear of the car was loud and metallic and HOPEFULLY did not cause any damage and this was AFTER the new brake pads were installed. I hope the next time, the job is thoroughly inspected before the car is turned back over to the owner. It's hard to have to go back and sit for over an hour during the work day.

by - Verified Customer June 18, 2017

Very satisfied with work done and staff.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer June 15, 2017

My first experience was a good one.

by - Verified Customer June 15, 2017

Was over $2000 for a repair that costs only $200 at the dealer.

by - Verified Customer June 15, 2017

First visit to this shop. Had oil and filter changed. Received a written quote for future rear brake job. No pressure regarding this. Very satisfied with my experience. Plan on going back.

by - Verified Customer June 14, 2017

Ever since the first day I walked into Christian Brothers I found a home for all my repairs. I actually am in the Automotive business and THIS is where w will send all my friends. Just sent out a shout on facebook and now this. All my thanks for all you do..

by - Verified Customer June 12, 2017

Excellent car repair work and they add transportation if needed

by - Verified Customer June 12, 2017

I was just having an oil change and inspection, but my car is 52 years old. I feel they were very thorough in checking everything out, always courteous, etc.

by - Verified Customer June 11, 2017

I am from out of state. The shop provided an estimate of the work including photos of damaged parts and condition of the whole car. It was a laundry list of work that must be done, should be done, and could be done along with pricing. I was not pressured to do more than I wanted, and the work done was high quality, timely, and precise. Thanks

by - Verified Customer June 11, 2017

They made my car preform well on vacation

by - Verified Customer June 07, 2017

It was a great experience. I was well informed on my repairs.

by - Verified Customer June 05, 2017

Very Professional

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer June 04, 2017

Service was excellent. Thank you for the great service.

by - Verified Customer June 04, 2017

Work performed on time and no problems so far with the work performed.

by - Verified Customer June 04, 2017

Very proffessional, and courtious

by - Verified Customer June 01, 2017

Good experiences erall

by - Verified Customer June 01, 2017

Great

by - Verified Customer May 31, 2017

I like that they know who I am and that adds a personal touch!

by - Verified Customer May 30, 2017

The guys there are really good. They know what to do and do it the first time.

by - Verified Customer May 29, 2017

Very satisfied!

by - Verified Customer May 29, 2017

Great communication with work needing to be completed, very friendly and caring staff. Will definitely be back!

by - Verified Customer May 25, 2017

Russ and his team are always friendly, knowledgeable and professional.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer May 24, 2017

Work well done

by - Verified Customer May 22, 2017

The only place I'll take my car!

by - Verified Customer May 21, 2017

Walked in without appt to inquire about getting an oil change. Friendly, fast, & reasonably priced.

by - Verified Customer May 21, 2017

Everyone was very helpful and accommodating. They explained everything to me in detail and did the repairs very quickly. I had a great experience and will definitely be taking my car back to Christian Brothers in the future!

by - Verified Customer May 21, 2017

Great work and customer support!

by - Verified Customer May 18, 2017

Quick convenient service

by - Verified Customer May 17, 2017

Routine maintenance visit. Russ, Dre and Co. are helping me get another 100k out of my '08 4Runner. Appreciate their assistance and expertise. Thanks again for the ride to/from work also!

by - Verified Customer May 17, 2017

I felt that a full effort was given to satisfying me.

by - Verified Customer May 16, 2017

I was pleased with the work and my car was done when promised.

by - Verified Customer May 15, 2017

Great.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer May 15, 2017

Convenient good customer service.

by - Verified Customer May 14, 2017

Wonderful service. They honor warranty work but normally do it right the first time. I love the emails with a detailed explanation of work needed including pictures. I can put off work that is not mandatory. No problem. My husband and I have two old model land cruisers. They need work and I will only take out them to your service center. Thank you for your help.

by - Verified Customer May 14, 2017

Dre is the man!

by - Verified Customer May 14, 2017

Good service

by - Verified Customer May 08, 2017

I feel the pricing may have been a little higher than comparable shops. I wasn't happy with the antifreeze residue that was left on the exterior of the car and and puddles of it on some engine compartment components. The overflow hose didn't seem to fit tightly enough to the new radiator and I had to put a clamp on it as it was leaking. Not a major ordeal but for nearly $1400 it should have been take care of.

by - Verified Customer May 07, 2017

I've always been satisafied and am a repeat customer

by - Verified Customer May 04, 2017

Great

by - Verified Customer May 04, 2017

Excellent experience. Felt very comfortable in the environment. I trust that the work was performed well because I feel this is an honest, straight forward shope. All my questions were answered. I was offered a ride home even before I asked. I see this as a sincere expression of customer care.

by - Verified Customer May 03, 2017

Good Work

by - Verified Customer April 30, 2017

Was great

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer April 30, 2017

The service, both on my car and toward me as a client, is always great.

by - Verified Customer April 27, 2017

You guys are unbelievable. To find a fair, kind, results-driven, customer-focused car shop is a rarity. Dre goes above and beyond regularly to meet my needs and answer my questions. I feel like the entire team is so trustworthy and car problems simply don't stress me out anymore, because I know my vehicles are in good hands. Appreciate all you guys do! I'm recommending you to all of my family, friends, co-workers, even strangers. Keep doing what you're doing- you guys are incredible and should be really proud. The work you do and more importantly, the caring way you do it, makes a real difference in people's lives. Thank you all!!!

by - Verified Customer April 27, 2017

CB is the best

by - Verified Customer April 26, 2017

Christian brothers and the staff are awesome, I would highly recommend them to anyone.

by - Verified Customer April 25, 2017

They saved me money above the original estimate and performed more work as well. They are the best car repair company I have ever worked with. I will continue to use them whenever it is necessary.

by - Verified Customer April 20, 2017

Great experience and will definitely return.

by - Verified Customer April 19, 2017

LeAndre has always been very helpful, informative, and never pressured any unecessary repairs. The quality of work is top notch, however the pricing for repairs is steep.

by - Verified Customer April 17, 2017

Oil change & tire rotation. Basic stuff

by - Verified Customer April 16, 2017

Dre did a great job explaining the work that needed to be done and the costs associated. I appreciate all the good work you guys do!

by - Verified Customer April 16, 2017

I had originally scheduled to see if I could have my car inspected for a ticking sound coming from my engine. I later called to see if I could get my lower intake gaskets replaced. When I called I was told to come back in the morning because they were busy with customers and couldn't talk to me at that moment. When I had the work done I was told to come back for an oil change to have the ticking sound diagnosed at a later time. The work on the lower intake was completed, however I didn't feel like they went the extra mile to at least try and schedule me in for another appointment.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer April 13, 2017

I will be back in the future.

by - Verified Customer April 13, 2017

Dre provided excellent service. I received an e-mail with my inspection with a quote for the recommended work within a couple of hours of dropping off my car. The work was finished quickly.

by - Verified Customer April 12, 2017

great service!

by - Verified Customer April 11, 2017

Always great service.

by - Verified Customer April 09, 2017

Thanks.

by - Verified Customer April 09, 2017

My whole family does business there!

by - Verified Customer April 09, 2017

Good people we know and trust.

by - Verified Customer April 09, 2017

Excellent

by - Verified Customer April 09, 2017

Very good.

by - Verified Customer April 09, 2017

Excellent

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer April 05, 2017

Honest, reliable and fairly priced.

by - Verified Customer April 05, 2017

The staff at Christian Brothers is great! They're consistently courteous and prompt and do a great job taking care of my vehicle.

by - Verified Customer April 04, 2017

I enjoyed my visit.

by - Verified Customer April 02, 2017

Christian Brother's team of experts including Leandre & Patrick correctly diagnosed the issue with my car, quoted the price and performed the repairs. My car was ready at the time they promised and at the price quoted. I highly recommend this repair shop to anyone looking for vehicle repair!

by - Verified Customer April 02, 2017

Another good experience at Christian Brothers Automotive. Our cars are one-owner 2009 and 2010. I always feel confident with them in their hands.

by - Verified Customer April 02, 2017

The work is done in timely manner and done well. Price seems just a bit higher than expected.

by - Verified Customer March 30, 2017

They did what they said they would as well as installed the my part, so it made my life easier!

by - Verified Customer March 29, 2017

It was fantastic.

by - Verified Customer March 29, 2017

The customer service is excellent. The shop has never tried to sell me something I don't need. Customers all seem happy with the service when I am there.

by - Verified Customer March 29, 2017

Couldn't have been a better experience!

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer March 26, 2017

This is my favorite place to take our cars. Just love the staff and service!

by - Verified Customer March 26, 2017

I went in to get an oil change. Didn't call for an appointment and they had it done in no more than 30 min! Very friendly! A little pricey but definitely worth it!

by - Verified Customer March 26, 2017

Per was great! Repairs were kind of expensive, but he talked/walked me through all the options and the decision was mine to make. He was very friendly, helpful, and I will be a return customer.

by - Verified Customer March 22, 2017

Dre, Russ, Per and the rest of the staff treat me like family. Love catching up with them and chilling out in the ultra comfortable waiting area. Great service at great prices from a great crew.

by - Verified Customer March 21, 2017

Great service.

by - Verified Customer March 21, 2017

Excellent in all categories!

by - Verified Customer March 20, 2017

Very trustworthy.

by - Verified Customer March 19, 2017

Best auto mechanic shop EVER!!!!!

by - Verified Customer March 19, 2017

Good job

by - Verified Customer March 16, 2017

Always good, fair service

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer March 15, 2017

Fast and easy!

by - Verified Customer March 15, 2017

My wife and I were just at your shop and agree that you are the most friendly people. It is always good to support a business that knows you by your first name. Great people great job. Thank you.

by - Verified Customer March 14, 2017

Recommended by a coworker and was very pleased

by - Verified Customer March 05, 2017

Excellent service!!

by - Verified Customer March 05, 2017

Excellent work, fair price and done on time.

by - Verified Customer March 05, 2017

My wife and I have known the owners for a number of years. Both are great and good people. We value their friendship and their business.

by - Verified Customer March 05, 2017

Love Christian Brothers and Dre!

by - Verified Customer March 02, 2017

Nice job.

by - Verified Customer September 29, 2015

I like the quality of work performed and the service.

by September 29, 2015

They've always taken care of us. I haven't had any trouble with their work.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by September 29, 2015

They have dependable and quality service.

by - Verified Customer September 29, 2015

They're highly reliable. Very efficient. I'm a widow and they explained everything to me.

by - Verified Customer September 29, 2015

They take their time to get to know the customer they always recognize me and do what they can to help me while they save me.

by - Verified Customer September 27, 2015

They follow through and do what they say. They go above and beyond to give their best opinion to see if you should do it or not.

by - Verified Customer September 24, 2015

I feel like they do a good job but I don't feel like they are very trustworthy. Other than that they are really nice.

by - Verified Customer September 24, 2015

The work was good. They were quick and kind.

by - Verified Customer September 23, 2015

I was pleased with the end results.

by - Verified Customer September 23, 2015

The Millers are fantastic people and one of their employees is incredible with customer service. We have had two vehicles serviced there and we won't go anywhere else. They are very upfront with their recommendations and the price is fair.

by - Verified Customer September 22, 2015

They are friendly and they try to make accommodations like driving me home if need be. They do a really good job at fixing our cars.

by - Verified Customer September 22, 2015

I like the personal service that's why I would recommend them.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer September 21, 2015

They are really friendly and honest. That's what I think.

by - Verified Customer September 17, 2015

The quality of work and the price are great.

by September 17, 2015

I would use them because I like their convenient location.

by - Verified Customer September 16, 2015

They're very prompt and efficient. Good prices. Friendly customer service. Exceptional customer service. I will go back there for things I could probably do myself.

by - Verified Customer September 16, 2015

I took the car in for a routine oil change and when I drove the car home I didn't have a horn anymore. They repair it though at no additional charge for me.

by - Verified Customer September 15, 2015

The service was good. I appreciate everything they did for me.

by - Verified Customer September 15, 2015

I think they do a good job, they are fair, considerate, and they seem to be taking care of the customer the right way.

by - Verified Customer September 14, 2015

They are very good and have professional service.

by September 13, 2015

They are very nice. They got done what I needed done with my car in a timely manner and they have fair prices.

by - Verified Customer September 13, 2015

I think they have good customer service. They're willing to take care of the problem.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua
by - Verified Customer September 10, 2015

They are very professional. They are willing to solve any issues you have with your vehicle. They go the extra mile to help you get to work or back to the shop if they have your car.

by - Verified Customer September 10, 2015

They have good customer service.

by - Verified Customer September 10, 2015

I think they're very fair, and they communicated with me well during the time that my car was being worked on.

18 verified customers did not leave comments but provided these ratings:
by Debbie, Jan, Kevin, Joel, Mark, Tracy, Bill, Roy, Chris, Cheryl, Stephanie, Laura
by Jill, Tracy
by Daniel, Robin, Dennis
by Joshua

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

The Westfield location of Christian Brothers Automotive has been serving the local community since 2013. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “prompt”, “professional”, “trustworthy”, and “fantastic”. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

We have ASE certified technicians that perform automotive repair on all make and models. We care for the family while caring for the family car. If you are looking for an honest and reliable automotive repair shop please give us a call or stop on by!!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Christian Brothers Automotive - Westfield