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Sam's Auto Care

RepairPal Certified Shop in Westbury

Sam's Auto Care

36 Verified Reviews
(516) 261-6090
660 Old Country Rd
Westbury, NY 11590 USA
"For Sam I can't say enough about honesty in an auto mechanic. He's honest and gives you a fair price and he's going to do the job to the best of his ability. He's a good mechanic that makes a good assessment for you and do the job the best he can. I would recommend him. In this area, he's one of the best."
— Floyd, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • Sam Karayoff, Owner
  • Established 2003
  • 2 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience
Sam's Auto Care Reviews
36 Ratings
Displaying 1 - 15 of 36reviews
Shan
11/06/18
Verified Customer
Sam is a nice man.
Jacqueline
10/17/18
Verified Customer
Sam the BEST
Rosy
10/20/18
Verified Customer
Sam and Pj were great
Noelle
10/24/18
Verified Customer
Sam was friendly, knowledgeable and true to his word...in my experience a rare thing in today's world. Will certainly return for business if needed.
Dawn
10/20/18
Verified Customer
The service is always professional
Sameh
10/19/18
Verified Customer
Good experience
Kimberly
10/17/18
Verified Customer
I wish I knew about this shop along time ago because every shop I go to I wait for hours for simple fixes with that I don t listen and my car is ready pronto and the job is done wonderful thank you guys I will always come to your shop
Andres
10/09/18
Verified Customer
Its was very good
Avner
07/03/18
Verified Customer
For a few years now, service and treatment is excellent... thank you Sam & Staff ...
True
11/07/17
Verified Customer
The main dude Sam himself, is like a schemer and he tried to make me have to keep my car there overnight, so I would have to pay more money. But there is one guy that worked there, his name was Ram and he was very helpful. Sam was saying 'we can't do this in one day' and trying to make me keep my car there more so I would have to pay more money. But the other mechanic was very helpful and got my car fixed within the same day. The main guy is not too good of a dude I think he's a schemer but the mechanic is a good guy.
Reply from Sam's Auto Care
by SamsAutoCare, April 20, 2018

Hello True,

I'm very sorry to hear that you didn't have a five star experience with us here at Sam's Auto Care here in Westbury. We always strive to be as transparent as possible when explaining repairs. We also like to treat our customers like family and their cars like they were our own. The AC Compressor on your Honda CR-V is working like new, and if for some reason it isn't, we offer all our customers a 12 month, 12,000 mile warranty on parts and labor we perform on your Honda.

Just so you know, our labor charges do not increase if the car is left overnight. They only apply to actual hours spent working on your CR-V. So we are sorry if we weren't able to perform the compressor replacement in a timely enough manner.

We do appreciate your business and hope you'll give us another shot to impress.

Lincoln
11/24/17
Verified Customer
Only thing I like about it, is their time. They make it very quick and they're honest.
Joe
11/10/17
Verified Customer
Very helpful and no problems with it.
Phillip
08/25/17
Verified Customer
It was pretty good. I had an oil change and the got me in and got me out quickly. That's good for me. In and out.
Hadi
11/28/17
Verified Customer
The service was quick and efficient. Everything went very smoothly.
Carol
11/20/17
Verified Customer
Service was performed efficiently. It was a flat tire.
Schedule an Appointment with Sam's Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (516) 261-6090
Need an appointment for today? Call the shop directly at (516) 261-6090
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
96
Tools & Equipment
87
Customer Service
95
Customer Amenities
95
Sam's Auto Care was established in 2008 and has been providing Westbury and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “excellent”, “accommodating”, “professional”, and “helpful”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Sam's Auto Care has been serving the Westbury, NY area of Long Island for nearly 30 years. We have built the trust of our community by always doing our absolute best and by treating our customers like family. We perform all types of auto repair on all makes and models including: Oil service and changes, timing belts and chains, water pumps, tune ups, alignments, transmission replacements, engine replacements, wheel bearings, control arms, bushings, and everything in between. Come see us to see the difference. We are located at 60 Old Country Rd, Westbury, NY 11590
Specialities
  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
Map
Get Directions to Sam's Auto Care
Schedule an Appointment with Sam's Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (516) 261-6090
Need an appointment for today? Call the shop directly at (516) 261-6090
What verified customers have to say about Sam's Auto Care
Would recommend to a friend
100%
Car was ready when promised
92%
Did not feel sales pressure
92%
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