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Gladstone Service

RepairPal Certified Shop in West Henrietta

Gladstone Service

15 Verified Reviews
(585) 326-9233
5420 W Henrietta Rd
West Henrietta, NY 14586 USA
"They do a very good service. They are trustworthy and reasonable cost. I would rate them and say a plus service."
— Katherine, a Verified Customer
Hours
Su
Closed
M-F
6:00am to 7:00pm
S
Closed
Gladstone Service Reviews
15 Ratings
5
(12)
4
(3)
3
(0)
2
(0)
1
(0)
Larry
02/18/19
Verified Customer
It was great. We had wonderful service.
Katherine
01/31/19
Verified Customer
They do a very good service. They are trustworthy and reasonable cost. I would rate them and say a plus service.
John
02/24/19
Verified Customer
They did what I asked them to do and the price was fair.
Nicole
02/21/19
Verified Customer
They are amazing, very helpful and good at what they do. I have never had a problem when I take my car there. I have been going there forever and my mom has been going there too.
Carol
02/19/19
Verified Customer
They've taken care of my car for thirty years. They do a fabulous job. I wouldn't go anywhere else. I've even taken in cars under warranty. I'd rather go there than the dealership with a warranty.
Gloria
02/26/19
Verified Customer
It was very good.
Ron
02/27/19
Verified Customer
It was excellent service. They did what I asked them to do. They treat me very well and always good service there.
Joanne
02/14/19
Verified Customer
They accommodate the times I have available to me, that stood out.
Doug
01/08/19
Verified Customer
It was good service, prompt, friendly. The guy is a friendly owner ya know? I have been going there for years and it has always been good.
Spencer
01/31/19
Verified Customer
It was very good. They fixed my car cheap and did good work.
Scott
02/03/19
Verified Customer
They got me in and out, that's what I cared about.
Justin
02/17/19
Verified Customer
Everyone is really friendly and the price is reasonable. It is quality work.
Todd
01/16/19
Verified Customer
It was very good, he replaced some break lines that had rusted out.
Margaret
02/20/19
Verified Customer
They were ready for me when I arrived at a scheduled time. They provided a comfortable place for me to wait for my car. They did more than what was expected. He actually printed out maintenance from the computer. I could not have asked for more. I have always found them to be helpful, polite, efficient, great mechanics, honest, generally wonderful.
Sam
02/19/19
Verified Customer
Quick, helpful, good price and good work.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
96
Customer Amenities
91
Gladstone Service was established way back in 1980 and has been proudly serving West Henrietta and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “trustworthy”, “friendly”, “amazing”, “helpful”, and "fabulous". Early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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