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Auto Safety Center

RepairPal Certified Shop in West Bend

Auto Safety Center

117 Verified Reviews
(262) 675-7119
3700 W Washington St
West Bend, WI 53095 USA
"Chris and the team have always given me the best service and advice. Their two-year warranty and courtesy car are all the reasons to pick them as my car care professionals."
— Nate, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Joe Valind, Owner
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 27 Years of Car Repair Experience
Auto Safety Center Reviews
117 Ratings
Displaying 1 - 15 of 113reviews
09/19/18
I was told a part needed to be replaced and the time needed for it to be replaced to fix the problem, the work was done but the problem was not fixed, it still leaks but I had to leave due to the weather. A 1000.00 dollar fix that wasn't fixed.
09/27/18
the prices are more than average.
10/01/18
Great Job!
08/24/18
I had a great experience! They were able to get my car in the same day and let me have a loaner car overnight because MY schedule didn t allow for me to pick up the car later that day. I was very happy with the entire transaction and I will definitely take my car back there!
07/23/18
workers showed up up on time, explained what would be done & how long it would take. When completed, they showed me the new windshield put in and said goodbye.
05/15/18
Fast, courteous and a decent price.
05/10/18
Long time and loyal customer. Will most likely be forced to obtain repairs elsewhere due to exorbitant prices for minor repairs. Very saddened and disappointed to take our loyalty and business elsewhere along with our referrals.
05/04/18
Ok done correctly
04/23/18
work was done correctly and on time
03/16/18
I had my oil changed and they found other work that they should be done to the tune if $1500. I called another shop that said the repairs would cost $900. When I took it in they found no reason to do one of the repairs he recommended and found the oil change was not done properly and there was oil leaking.
Reply from Auto Safety Center
by AutoSafetyCenter, April 04, 2018

Hi Louise, I am not sure which repair was deemed unneeded, I remember taking you out to the vehicle when it was on the lift and going over the items individually showing you the concerns. The only item I can think of was the differential seal which was starting to leak, which I was honest about as I said it was not the top priority but since the differential fluid isn't easy to check and low capacity fill we suggested it. I'm not sure how they quoted the job for you but I do know that there are various grades of parts which could be the difference. I also am not sure how the oil change was not done properly, we did notate a small oil leak from the engine area during our inspection, perhaps this is what they saw. - Joe.

03/09/18
Great, quick service. Cost was actually quite a bit cheaper than the estimate.
01/26/18
They were very efficient and respectful. I could have had the same work done for me somewhere else for a little less in price. However, I feel you get what you pay for and it was worth it to come to you. Thank you for an awesome job done. I feel very safe and satisfied with the work that was completed.
01/17/18
Great customer service! I needed new tires and maintenance on my vehicle. I was pleased with everything from the time I dropped off my car till the time I picked it up!
12/27/17
I was very satisfied with the service
11/08/17
The shop did what I wanted in the time frame I needed it done. Always friendly and helpful even if you drop in with a immediate problem
Schedule an Appointment with Auto Safety Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (262) 675-7119
Need an appointment for today? Call the shop directly at (262) 675-7119
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
90
Customer Service
86
Customer Amenities
95
Auto Safety Center was established in 2005 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team that includes an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “knowledgeable”, “courteous”, and “excellent”. A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Auto Safety Center's reputation is build upon what we “do” - not what we “claim” to do. We take a professional approach towards our work and a personal responsibility for our customer's satisfaction. Our business is auto repairs but our focus is the people we serve. We understand the meaning of “service” and are committed to developing long customer relationships. 45+ years of success is a testament of how we treat our customers at Auto Safety Center. We believe our role is to inspect, estimate, consult, and repair your vehicle based on honesty and integrity. The key element is consultation. We provide information to assist you in making decisions; a professional assessment and clearly explained options that fit your needs... and your budget.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
  • Bosch Service Network
Questions Answered by Auto Safety Center
A (!) Flashes For Awhile, Then Stays Up, Then Goes Away...What Does This Mean? on 2009 Nissan Murano
(!) Typically means that you have a low tire. Check your tire pressure and make sure they are inflated to your vehicle specs (not what the sidewall states, as that is just the max pressure) You can find your vehicle tire pressure specs by looking for a placard on the drivers door jamb which will tell you the pressure to run in all the tires. Sometimes the placard is located on the drivers side rear door jamb so look there too. My tire guide states that the pressure for all Murano tires under 20" diameter is 33 psi Front and rear, 20" tires require 34 psi front and rear, but it's always best to reference the placard or owners manual.
Is It Common To Replace The Rear Shock Absorbers Only On 99 Buick Park Ave on 1999 Buick Park Avenue
A thorough suspension inspection should be performed to determine if you can replace just the rear shocks or other components in combination with the shocks. We have seen the rear shocks (specifically the air shocks) fail at a faster rate then the front struts. We have replaced just the rear shocks several times after inspecting the suspension, with no side effects in ride or safety.
What Does It Mean When Low Range Appear On The Infomation Panel? on 2004 Cadillac CTS
Low range normally means a lower gear set you can use in 4 wheel drive. It limits your top speed quite a bit and is not meant for street use. Most 4X4 vehicles will have a 4x4 low range switch on the dash, I noticed this is a Cadillac CTS is it all wheel drive?
When Slowing on 2004 Buick Century
Have you checked the fluid level in the transmission? I would start with making sure it is at the correct level. My intial reaction is an internal transmission problem, but without actually feeling what you are describing, it is hard to say.
What Is The Cost Of Purchase And Installing A Transmission? on 1998 Mercury Mystique
I would check the warranty (if any) on the last transmission. I am uncertain of the "remodeled" term. If you mean remanufactured I would think it should be under some type of warranty.
Joe
60k Maintenance on 2005 Toyota Highlander
The easy answer would be to stick the Toyota recommended intervals. I also agree wholeheartedly that maintenance is PROACTIVE which allows you to budget your expenses. It also allows you to schedule and take care of things at your convenience. Being REACTIVE is many times more expensive and way more inconvenient. Have a Great Day!
Heater Fan on 1995 GMC Jimmy
We have seen the blower motors that are intermittently failing cause this as well
Heating Core on 1998 Buick Century
That is a sign that the heater core is leaking. Your best option is to replace it.
4wd Light on 2003 Chevrolet Trailblazer
You are probably correct that the 4wd is not working. I would suggest taking it in to have it diagnosed. It could be several things from the switch, 4x4 control module, or shift motor just to name a few.
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Schedule an Appointment with Auto Safety Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (262) 675-7119
Need an appointment for today? Call the shop directly at (262) 675-7119
What verified customers have to say about Auto Safety Center
Would recommend to a friend
91%
Car was ready when promised
95%
Did not feel sales pressure
95%
Car was fixed correctly the first time
91%
Customer was treated respectfully
100%
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