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Pleasant Car Care

RepairPal Certified Shop in Watertown

Pleasant Car Care

348 Verified Reviews
(617) 997-0831
106 Pleasant Street
Watertown, MA 02472 USA
"Very professional, quick and honest!"
— Lisa, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 3:00pm
Auto Repair Experience
  • Charlie Zlatkos, Owner
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 43 Years of Car Repair Experience
Pleasant Car Care Reviews
348 Ratings
Displaying 1 - 15 of 340reviews
Kathleen
01/04/19
Verified Customer
My experience with Pleasant Car Care was excellent
Colby
12/20/18
Verified Customer
Charlie was very accommodating and generous to get my car in quickly on short notice. Thank you again and will recommend you guys.
Geoff
12/18/18
Verified Customer
Reliable, friendly, dependable, as always.
Eric
12/16/18
Verified Customer
Very satisfied with PCC. I trust that they will give me honest assessment of any repairs needed to my car.
Kevin
12/10/18
Verified Customer
When I arrived I had a bit of trouble finding parking, but I had a great experience- the work was done quickly, at a great value, and high quality. Will definitely use them again next time I have a problem.
Deborah
12/13/18
Verified Customer
Excellent .
Charlie
11/14/18
Verified Customer
Fast. Well priced. Knowledgeable staff.
Mohit
11/15/18
Verified Customer
I used to go to Toyota for my service and had a 5 year service plan with them. Post the 5 years I decided to try all the car mechanic/repair shops outside of Toyota. I chose Pleasant Car Care because of the high reviews and distance from my house. After 2 weeks of a 60k miles service where there was a whole list of things that were checked including the entire car battery and charging system, the car would not start up and made a weird clicking sound. I was able to go to Autozone and get jumper cables and start the car with a friends car and then took the battery to Autozone to find out that it needs replacement and is on its last leg. I confirmed this with the shop when I was there. So my first car mechanic experience outside of Toyota has not left me with confidence on the work that was done on the car since battery is an easy thing to know if it is working correctly. Hope this review helps you make an informed decision.
Jared
11/06/18
Verified Customer
Thank you
Mike
10/22/18
Verified Customer
My car needed a lot of repairs and it was quite costly for as old as it is. We paid it, but the exhaust needed to be adjusted so we had to bring it back. It is now running just fine, much better than before. Thank you!
Cate
10/23/18
Verified Customer
They fixed my car quickly and are the best shop around!
Sophie
10/20/18
Verified Customer
Thank you
Meredith
10/22/18
Verified Customer
Excellent service - would go back again!
Nicole
10/13/18
Verified Customer
This has been my go-to shop for years. Everyone is so friendly, they remember their customers and always perform quality work.
Sayka
10/13/18
Verified Customer
Great service!
Schedule an Appointment with Pleasant Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (617) 997-0831
Need an appointment for today? Call the shop directly at (617) 997-0831
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
90
Customer Service
98
Customer Amenities
95
Our team found Pleasant Car Care of Watertown to be a shop going in the right direction. They have only been open less than 2 years but are working towards creating a foundation for the future. Certified shops in our network are held to a high standard of training, ASE Certification, and automotive tooling. These guys are young go getters, they have done the foundational automotive training that is so important and have kept up current with the good quality ongoing training. The shop is equipped with the automotive tools and equipment needed to make professional repairs on your late model vehicle. They back their work with a 24 month/24000 mile limited warranty, this is one of the best warranties offered in the industry. We found this Certified Shop to is investing in what is it going to take to be a long term contender in the industry.
Details
Message From the Shop
Welcome to Pleasant Car Care! We are a full service, automotive repair and maintenance shop serving the Metro West Boston area including the Arlington, Boston, Allston, Brighton, Cambridge, Brookline, Newton, Watertown and Waltham communities. Our expert ASE trained and certified technicians have over 20 years of combined experience in order to handle all of your automotive repair needs and keep your vehicle in top operating condition. A simple visit will convince you about what sets us apart from the rest. When it comes to brakes, suspension, engine diagnostics, and oil changes, We make sure to take the time to explain your specific car repair needs, consider options, and help you prioritize repairs. Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts. We help you choose whatever part is right for your vehicle, taste and budget. Our Staff has worked for several foreign and domestic dealerships as well as independent repair facilities. At Pleasant Car Care you can be assured that the work we perform is done right the first time and competitively priced. We provide smart advice to extend the life of your vehicle.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
Get Directions to Pleasant Car Care
Schedule an Appointment with Pleasant Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (617) 997-0831
Need an appointment for today? Call the shop directly at (617) 997-0831
What verified customers have to say about Pleasant Car Care
Would recommend to a friend
99%
Car was ready when promised
99%
Did not feel sales pressure
98%
Car was fixed correctly the first time
98%
Customer was treated respectfully
100%
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