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Automotive Service Solutions

RepairPal Certified Shop in Waterloo

Automotive Service Solutions

35 Verified Reviews
(319) 220-0479
500 W 5th St
Waterloo, IA 50701 USA
"They have great people there."
— Diana, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Gary Gilbert, Owner
  • Established 1986
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience
Automotive Service Solutions Reviews
35 Ratings
Displaying 1 - 15 of 35reviews
David
03/08/15
Verified Customer
It seems like they really try to get right to the solution, I had to bring it back because there were still some issues. They didn't try to charge me for the second visit because I had to come back and I had already spent a lot of money.
Diana
03/04/15
Verified Customer
They have great people there.
03/02/15
Verified Customer
I don't know them that well. They are still in the process of learning about what is wrong with my car. They are not as knowledgeable as I thought they would be, they could be better.
02/26/15
Verified Customer
They let me go longer on a payment on it the lady was very understanding.
02/25/15
Verified Customer
The work was quick, I didn't have to wait for an appointment and I felt that my car was in good hands.
02/25/15
Verified Customer
Their service is good but, the price is a little high.
02/25/15
Verified Customer
My car is not fixed. They can not tell me what is wrong with my car.
Jessica
02/24/15
Verified Customer
The woman who answers the phone is not very knowledgeable and they don't check their work to make sure everything is functional and that everything works.
02/17/15
Verified Customer
They treat me very nice and whatever needs to be done always get done! If there is ever a problem with our car they find it. They treat us good. They are very nice people.
Mike
02/16/15
Verified Customer
I got it fixed right the first time. It was a fast turnover.
Zach
02/16/15
Verified Customer
They do good work however, the prices are really outrageous.
Jim
02/12/15
Verified Customer
Excellent service, and they charge fair prices. They repaired my car, they did what they said they were going to do and at a competitive price.
Dan
02/12/15
Verified Customer
They go above and beyond. They are great to work with and I trust them!
02/08/15
Verified Customer
They have great service but the prices are a little high for me.
Jolene
02/05/15
Verified Customer
They know what they are doing down there. They are very informative. We have gone there for years!
Schedule an Appointment with Automotive Service Solutions
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (319) 220-0479
Need an appointment for today? Call the shop directly at (319) 220-0479
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
95
Customer Service
88
Customer Amenities
99
Automotive Service Solutions was established in 1986 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced, well trained, ASE certified team equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. Repairs performed include, minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. Work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “honest”, "friendly" and “professional”. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Automotive Service Solutions is a full service repair facility focused on great customer service and getting the job done right the first time! Our technicians are ASE certified and attend state of the art training to help get your vehicle repaired accurately and in a timely fashion. "Test Work Not Guess Work" is one of our favorite slogans. Give us try and call us today!
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ACDelco
Map
Get Directions to Automotive Service Solutions
Schedule an Appointment with Automotive Service Solutions
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (319) 220-0479
Need an appointment for today? Call the shop directly at (319) 220-0479
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