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United Auto Sales & Service

RepairPal Certified Shop in Waterbury

United Auto Sales & Service

32 Verified Reviews
(475) 234-2734
219 Congress Ave
Waterbury, CT 06708 USA
" I always get excellent service."
— Jackie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Bob Laporta, Manager
  • Established 1953
  • 4 Auto Repair Mechanics on Staff
  • 124 Years of Car Repair Experience
United Auto Sales & Service Reviews
32 Ratings
5
(29)
4
(2)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 31reviews
Jackie
03/01/19
Verified Customer
I always get excellent service.
Pam
12/30/18
Verified Customer
Very helpful staff, no pressure, if there is something found other than what you're there for they will explain thoroughly the what, why if it needs to be taken care of and when, whether asap or soon or next visit...no pressure unless a safety issue.
Jun
03/06/19
Verified Customer
Honest work.
Nancy
03/01/19
Verified Customer
Everything was excellent.
Jerry
12/02/18
Verified Customer
I've been a customer for more than 30 years. I've never been dissatisfied. I have recommended United Auto to friends and family for years.
Valerie
11/30/18
Verified Customer
This is the only place I take my car. Staff is very friendly, professional, courteous.
Paul
12/21/18
Verified Customer
Always very professional.
Joe
12/21/18
Verified Customer
Excellent service. Above and beyond expectations.
Paula
12/05/18
Verified Customer
The best car service.
Joyce
12/27/18
Verified Customer
All good.
Holly
12/26/18
Verified Customer
Very impressed with United in EVERY way. Service was prompt, correct and I am always treated with every courtesy.
Fran
01/17/19
Verified Customer
Always great honest service and treated like family!
Edward
01/02/19
Verified Customer
Staff is great and I would return.
Larry
03/01/19
Verified Customer
Great experience. Very friendly and good at explaining repairs.
Lisa
02/25/19
Verified Customer
Great service and work.
RepairPal Scorecard
95
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
97
Tools & Equipment
98
Customer Service
99
Customer Amenities
95
United Auto Sales & Service was established way back in 1953 and has been proudly serving Waterbury and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “friendly”, “honest”, “excellent”, “professional”, and "helpful". A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a 66 year old 2nd generation family business. We offer full mechanical and collision repairs to most vehicles. We offer late model used cars, and emissions testing. Our AAA approved and ASE technicians are kind and up to date.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to United Auto Sales & Service
What verified customers have to say about United Auto Sales & Service
Would recommend to a friend
99%
Car was ready when promised
96%
Did not feel sales pressure
97%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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