Metro Motor - Pennsylvania Ave Exxon

RepairPal Certified Shop in Washington

Metro Motor - Pennsylvania Ave Exxon

21 Verified Reviews
(202) 915-9582
1201 Pennsylvania Ave SE
Washington, DC 20003 USA
"The staff was excellent. Extremely kind, helpful, and professional. They did such a great job fixing my car and putting on new tires. I trust the service here."
— Cecilia, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Dontae Hansford, Manager
  • Established 2011
  • 2 Auto Repair Mechanics on Staff
  • 22 Years of Car Repair Experience
Metro Motor - Pennsylvania Ave Exxon Reviews
21 Ratings
5
(15)
4
(5)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 20reviews
Chris
02/01/19
Verified Customer
My son s Volvo wagon stalled and began running poorly while he was in Washington DC for a fencing tournament. They took good care of the car and were quite reassuring to a couple of concerned parents.
Elizabeth
04/17/19
Verified Customer
As always, a great experience!
Jennifer
08/19/19
Verified Customer
excellent
Cathy
03/14/19
Verified Customer
They are great.
Brian
07/17/19
Verified Customer
Tire change to replace a blown tire.
Nyasha
05/14/19
Verified Customer
Excellent customer service.
Anothony
10/08/19
Verified Customer
It was Good.
Cecilia
09/29/19
Verified Customer
The staff was excellent. Extremely kind, helpful, and professional. They did such a great job fixing my car and putting on new tires. I trust the service here.
Emily
08/30/19
Verified Customer
Great.
Juanita
04/12/19
Verified Customer
Good Service. Thank you. In and Out FAST.
Tangie
02/18/19
Verified Customer
Their customer service is fantastic!!
Rowena
07/02/19
Verified Customer
Donte is the best and the staff are always so nice!
Earl
05/20/19
Verified Customer
Great service...great Team.
Kendrick
04/19/19
Verified Customer
Repair was done well. The staff was cordial and efficient, and I got my vehicle back on time. The cost was a little higher than I wanted but the repair was well worth the cost.
Anna
07/11/19
Verified Customer
There was a new manager since my last repair. It continues to be very convenient, as I can drop the car off the night before and pick it up after work (even well into the evening). I can say that they have fairly consistently called me midday to let me know what needs to be done and often mention additional work that could be needed. I have a mixed reaction - I would prefer to be ahead of work that is going to be needed/not wait for things to break, but sometimes it feels like upselling. The work has always been good, and done on time, or given notice about the change. I don't compare pricing - I'm guessing the price is appropriate for the location and convenience. Meaning not cheap.
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
91
Customer Amenities
94
Metro Motor st Pennsylvania Ave Exxon was established in 2011 and has been providing the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “fantastic”, “great”, “excellent”, “wonderful”, and “professional”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Tire Sales/Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ACDelco
  • WORLDPAC
  • NAPA
  • Jasper
Map
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What verified customers have to say about Metro Motor - Pennsylvania Ave Exxon
Would recommend to a friend
95%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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