Metro Motor - Georgetown Shell

RepairPal Certified Shop in Washington

Metro Motor - Georgetown Shell

14 Verified Reviews
(202) 410-3754
1576 Wisconsin Ave NW
Washington, DC 20007 USA
"Everyone is very pleasant and willing to assist . . ."
— Greg, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
9:00am to 1:00pm
Auto Repair Experience
  • Jack Parzow, Manager
  • Established 2002
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 37 Years of Car Repair Experience
Metro Motor - Georgetown Shell Reviews
14 Ratings
5
(11)
4
(3)
3
(0)
2
(0)
1
(0)
Karen
06/21/19
Verified Customer
Polite, honest, work done in a timely fashion.
Greg
07/24/19
Verified Customer
Everyone is very pleasant and willing to assist . . .
Gary
06/17/19
Verified Customer
Great experience.
Cathy
10/17/19
Verified Customer
They are extremely friendly and always are there for those who bring their vehicles to the shop.
Thad
07/08/19
Verified Customer
The experience was great. The Service was very professional and the staff was friendly.
Chima
09/06/19
Verified Customer
They did a great job.
Lindsey
07/23/19
Verified Customer
They did a good job.
Samantha
10/28/19
Verified Customer
The service was great, they were fast and friendly.
Jonathan
08/11/19
Verified Customer
They are very close to me, and they always do the work with a great price at the end.
Constance
09/17/19
Verified Customer
They took care of the car really quick and it was fixed right away.
Sean
08/30/19
Verified Customer
They are very respectful and have a great staff.
Elizabeth
08/14/19
Verified Customer
My experience was wonderful, they were opened late for service, and gave me a much better product.
Amy
10/18/19
Verified Customer
I've always been pleased with the service and advice I've received here. Not only do Jack, Ron, and the very talented guys in the garage know their stuff, do quality work, and are quite considerate of my schedule and dependency on my vehicle, they help me prioritize repairs and stay on top of my regular maintenance while being mindful about my budget. My 'baby' is on the older side, so costs on her immediate and long-term care are always a concern. So far, I've found pricing to be reasonable for the level of work and attention needed. I also appreciate their honest answers to my many questions and education on how I may take better care of her myself. I find great comfort in knowing she's always in great hands and getting what she really needs.
Sean
10/11/19
Verified Customer
When I arrived to pick up my car, no one was at the Shell and it was locked. The note on the door said, 'Sorry - closed for an emergency.' I was left with no way to get my car. After taking a minute, I realized that Metro Motor also owned the Exxon across the street. The guy behind the counter there was able to unlock the store, take my payment, and give me my keys. Kudos to the employee but thumbs down on whatever went down at the Shell.
RepairPal Scorecard
92
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
83
Customer Service
91
Customer Amenities
90
Metro Motor at Georgetown Shell was established in 2002 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “honest”, “friendly”, “wonderful”, “great”, and “professional”. Saturday business hours and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Child Friendly
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • WORLDPAC
Map
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What verified customers have to say about Metro Motor - Georgetown Shell
Would recommend to a friend
96%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
92%
Customer was treated respectfully
100%
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