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International Motor Group

RepairPal Certified Shop in Warwick

International Motor Group

36 Verified Reviews
(401) 515-3436
4614 Post Rd
Warwick, RI 02818 USA
"We have been going there for eight to ten years and we are very satisfied of the quality of service and honesty. We have purchased a couple of cars there."
— Mark, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
07:30
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
7:30am to 12:00pm
Auto Repair Experience
  • Lenny Petrone, Owner
  • Established 1981
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 49 Years of Car Repair Experience
International Motor Group Reviews
36 Ratings
Displaying 1 - 15 of 34reviews
03/09/15
We have been going there for eight to ten years and we are very satisfied of the quality of service and honesty. We have purchased a couple of cars there.
03/08/15
I like that they fix the problem correctly, but they can be a little expensive.
03/05/15
They have good service and they treat you very well.
03/05/15
They get the work done in a timely manner.
03/04/15
I live a mile away from International and for a while I didn't go there for quality purposes and now owners changed things up a bit, i'm satisfied after I gave them a second chance.
03/03/15
Good service, informative, pleasant.
03/02/15
Want you said you would do or not do was done , everything explained.
03/02/15
The customer service representative was very knowledgeable and helpful.
03/01/15
They are always prompt, their prices are right and they always do a good job.
02/28/15
While the initial service was excellent, it seemed to slip over time. After the 1st service the car was cleaned quickly etc. Later it seemed the focus was to get the work done with no consideration for client experience. Also, I felt nickeled and dimed. Going in for an oil change turned into bills for $200 for "extras" which I was not consulted about. Finally, I spent over $4k on major repairs/service. The very next visit for an oil change the told me I needed another $600 in work. Seems like they are always looking to get more out of my pocket. I also do not like the constant email and text prompts. If I don't respond to them, it may be because there schedule of when I need work does not match mine. I would prefer a call asking me how the car is running and making sure I am on target rather than being told in a text that I need service.
02/26/15
Excellent service.
02/23/15
Not happy with my last service.
02/23/15
They are very efficient and very nice, they provide a car if you need one while they work.
02/21/15
They are very good and helpful, and they help me fix my ride to work.
02/16/15
Good service.
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
88
Tools & Equipment
89
Customer Service
89
Customer Amenities
96
International Motor Group was established in 1981 and has been providing Warwick and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
International Motor Group was established in 1981 and has been providing Warwick and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Free Estimates
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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